Assistant Manager

3 weeks ago

Toledo, United States Knitwell Group Full time
About us
Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here.

Assistant Manager Overview

Embraces our diverse, inclusive culture leading all activities related to providing exceptional associate and client engagement.
Leads activities required to achieve all store goals including financial objectives, client service, talent management, operational controls, asset protection and safety, and merchandise presentation.
Operates as the Manager on Duty in the absence of another Manager.

Lives Company Leadership Principles:

We Value Our People

Leads with a high degree of integrity and demonstrates care for all associates
Supports all aspects of talent management to include Recruiting, Hiring, Training, Development, Performance Management, Recognition, Retention, and Succession Planning
Assists in filling positions with qualified talent; develops internal bench strength
Supports a personalized onboarding experience that positions associate for excellence in role and career progression
Partners with SM on self-development goals.
Sets clear objectives; holds self and associates accountable to goals and builds a team that consistently demonstrates Lane Selling; models behaviors
Utilizes continuous coaching to maximize abilities of all associates; encourages growth; rewards and recognizes achievement to drive retention and engagement
Shares information and communicates clearly; fosters dialogue around solutions and continuous learning
Assists in addressing conflict in a timely and appropriate manner
Ensures compliance with company policies and procedures and applicable laws at all times

We Love Our Customer

Represents Lane Bryant by adhering to "Dress Your Best" guidelines; articulates current trends in every client interaction
Educates associates on marketing initiatives, lifestyle concepts, and product knowledge
Creates a culture that inspires and empowers team to consistently exceed client expectations
Ensures business is driven by each segment with the Roles Leader program
Leads and directs execution of tasks; drives a high level of productivity
Models and coaches Lane Selling behaviors to drive store performance
Adjusts schedules to flex to the needs of the business and optimize store payroll
Resolves customer concerns quickly and effectively and empowers team to do the same

We Win As A Team

Fosters a culture that embraces diversity in thought, background, and experience
Demonstrates transparency; influences in a courageous and respectful way to drive strategy and results
Ensures all communications are shared with appropriate audience
Creates and supports a culture that values how work is done as much as the outcome
Reports to work as scheduled; records time worked accurately by using time and attendance system; remains flexible to the needs of the business
All other duties as assigned by Store, District, or Regional Leaders

We Take Action and Own Our Results

Drives operational excellence; leads by example and sets the standard for a high performing culture
Using Brand Guide, supports visual updates and maintains visual merchandising standards
Partners with Store Manager to recognize opportunity; adjusts strategy to align with business demands
Prioritizes and controls workload through successful planning and delegation
Manages controllable expenses
Complies with Asset Protection policies and practices; promotes health and safety within store

We Innovate and Learn Fast

Pushes for innovative solutions that bring originality to the organization
Embraces change; leads teams with a sense of urgency and agility
Sets strategies for team that promote a test and learn culture
Initiates continuous product movement based on Brand directives, client profile, and store sales
Creates an environment that promotes taking risk and out-of-the-box thinking

Qualifications

Strong communication, supervisory and customer service skills
6 months - 1 year specialty retail experience; selling environment preferred
Prior management experience preferred
Technology proficient and strong business acumen
Works a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
Must be able to read, write and communicate in English; other languages desirable
High school diploma (or equivalent) required

Position requires associates to:

Constantly move throughout the store to assist customers, retrieve merchandise, complete floor sets, unpack and replenish stock and complete other tasks; frequently involves prolonged pushing, pulling, bending, squatting, and reaching and may involve tight or confined spaces
Frequently operate computerized register system
Respond in person to occasional, unscheduled store banking requirements and store alarms
Adjust or move objects (garment racks, mannequins, etc.) or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available
Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing an 8-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using an 8-foot ladder
Constantly interact with and assist coworkers and clients and other members of the public

Location:
Store 6126-Franklin Park-LaneBryant-Toledo, OH 43623Position Type:
Regular/Full timeEqual Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.

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