Front Office Coordinator, Float Pool

3 weeks ago


Glen Burnie, United States University of Maryland Medical Center Baltimore Washington Full time

Job DescriptionShift Schedule: Per Diem; Monday - Friday 8:00AM - 4:30PM, as needed. (Must be available to work two days per week.)General SummaryUnder moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient visit.Principal Responsibilities and TasksThe following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.* Receives and screens visitors and telephone calls. Provides general information in person and on the telephone.* Calls patients to verify appointments.* Verifies patient demographic information including insurance verification prior to the patient visit for all pre-scheduled patients. Performs data entry of patient demographic information. Types letters and faxes information as needed.* Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information Receives and documents patient responsible payments including co-payments, past balance payments, and other patient-responsible charges.* Schedules patients for physician visit. Maintains and updates appointment calendars.* Processes all referral requests by physicians and patients within a timely manner and according to clinic procedure.* Notifies clinical personnel of patient arrival.* Maintains entry log of incoming visitors.* Processes and delivers departmental mail.* Prepares examination room for patients. Cleans examination rooms between patients and at the end of the day.* Tracks down labs on patients and follows up with lab companies when errors occur.* Coordinates files and office information - updates charts, labs, x-rays, dictated notes, etc.* Pulls and prepares charts for current and follow-up appointments.* Processes and maintains medical records in accordance with records protocols.* Discharges each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered.* Performs other duties as assigned.Company DescriptionExperience the highest level of appreciation at UM Baltimore Washington Medical Center - named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021 As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence designated hospitals in Maryland. UM BWMC features one of the state's busiest emergency departments, as well as a team of experts who care for our community and one another. The University of Maryland Baltimore Washington Medical Center (UMBWMC) provides the highest quality health care services to the communities we serve. Our medical center is home to leading-edge technology, nationally recognized quality, personalized service and outstanding people. We have 285 licensed beds and we're home to 3,200 employees and over 800 physicians. Our expert physicians and experienced, compassionate staff are connected to medical practices in the local community as well as at University of Maryland Medical Center in downtown Baltimore. For patients, this means access to high-quality care and research discoveries aimed at improving Maryland's health. Our physicians and nursing staff specialize in emergency, acute, medical-surgical and critical care. In addition, our medical center is home to many Centers of Excellence, offering expert outpatient health care.QualificationsEducation and Experience* High School Diploma or equivalent (GED) is required. One (1) year of customer service experience required.* One (1) year relevant front-desk experience preferred. Experience within a healthcare environment preferred.* Certification in scheduling and registration preferred.Knowledge, Skills and Abilities* Ability to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment.* Interpersonal skills, customer orientation and an outgoing and pleasant demeanor.* Prior experience and demonstrated competence with patient or customer information systems.* Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff.Additional InformationAll your information will be kept confidential according to EEO guidelines.#J-18808-Ljbffr

by Jobble



  • Glen Burnie, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionExperience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021!  As part of the acclaimed University of Maryland Medical System, our facility is one of...


  • Glen Burnie, United States University of Maryland Medical System Full time

    Job DescriptionCompany DescriptionExperience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021!  As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC...


  • Glen Burnie, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionExperience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021!  As part of the acclaimed University of Maryland Medical System, our facility is one of...


  • Glen Burnie, United States University of Maryland Medical System Full time

    Job Description Shift Schedule: Monday - Friday 8:00AM - 4:30PM General Summary Under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are...

  • Registered Nurse

    3 weeks ago


    Glen Burnie, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionExperience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021!  As part of the acclaimed University of Maryland Medical System, our facility is one of...

  • Registered Nurse

    22 hours ago


    Glen Burnie, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionExperience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021!  As part of the acclaimed University of Maryland Medical System, our facility is one of...


  • Glen Oaks, United States Glen Oaks Dental Professionals Full time

    **Join Our Team as a Front Desk Coordinator** Are you a friendly, organized, and experienced professional looking for a rewarding role in a dental office? We are seeking a Front Desk Coordinator to be the welcoming face of our practice and ensure a smooth, efficient experience for our patients. If you have excellent communication skills, a keen eye for...

  • Registered Nurse

    2 weeks ago


    Glen Burnie, United States University of Maryland Medical System Full time

    Company DescriptionExperience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to...

  • Registered Nurse

    3 weeks ago


    Glen Burnie, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionExperience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021!  As part of the acclaimed University of Maryland Medical System, our facility is one of...

  • Registered Nurse

    16 hours ago


    Glen Burnie, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionExperience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021!  As part of the acclaimed University of Maryland Medical System, our facility is one of...


  • Glen Burnie, United States University of Maryland Medical System Full time

    **Company Description** Experience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to...

  • Registered Nurse

    3 weeks ago


    Glen Burnie, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionExperience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of...

  • Registered Nurse

    3 days ago


    Glen Burnie, United States University of Maryland Medical System Full time

    Job DescriptionCompany DescriptionExperience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC...

  • Registered Nurse

    1 day ago


    Glen Burnie, United States University of Maryland Medical System Full time

    Job DescriptionCompany DescriptionExperience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC...

  • Registered Nurse

    1 day ago


    Glen Burnie, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionExperience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of...

  • Medical Assistant

    3 weeks ago


    Glen Burnie, United States Mercy Medical Center Full time

    Summary Now offering a $1,500 sign on bonus for Medical Office Specialist new hires! Effective April 1, 2024 and expires December 1, 2024. Applicable only for MOS positions in the Centers of Excellence and Maryland Family Care practices, of which this role applies to. The Lung Center is seeking a skilled and compassionate Medical Assistant to join...

  • Medical Assistant

    2 weeks ago


    Glen Burnie, United States Mercy Medical Center Full time

    Summary Now offering a $1,500 sign on bonus for Medical Office Specialist new hires! Effective April 1, 2024 and expires December 1, 2024. Applicable only for MOS positions in the Centers of Excellence and Maryland Family Care practices, of which this role applies to. The Lung Center is seeking a skilled and compassionate Medical Assistant to join...

  • Medical Assistant

    14 hours ago


    Glen Burnie, United States Mercy Medical Center Full time

    Summary Now offering a $1,500 sign on bonus for Medical Office Specialist new hires! Effective April 1, 2024 and expires December 1, 2024. Applicable only for MOS positions in the Centers of Excellence and Maryland Family Care practices, of which this role applies to. The Lung Center is seeking a skilled and compassionate Medical Assistant to join...


  • Glen Allen, United States LifeStance Health Full time

    Job Description At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the...


  • Glen Allen, United States LifeStance Health Full time

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is...