Front Desk Rental Coordinator Honolulu, HI, US

3 weeks ago

Honolulu, United States CareerBuilder Full time

Join our dynamic team as a Front Desk Rental Administrator We're on the lookout for a personable and highly organized individual to be the welcoming face of our company. As the primary point of contact, you'll greet visitors, manage rental reservations, and provide essential administrative support. If you thrive in a fast-paced environment and pride yourself on excellent communication, this role is perfect for you
Responsibilities:
Extend a warm and professional welcome to all guests
Efficiently handle incoming calls, directing them appropriately and ensuring messages are relayed accurately
Maintain the tidiness and orderliness of the front desk area
Charge credit cards and ensure each guests reservation is paid in full prior to receiving keys
Assigning rooms with an eye for highest and best room assignments
Enforcing rental policies like cancellation, deposits, and security deposits
Run Night Audit at end of shift each day to ensure all charges are properly posted
Offer general information to visitors and clients with accuracy and courtesy
Respond promptly to inquiries, providing precise information as required
Collaborate closely with team members in the Corporate Office to ensure seamless operations
Qualifications:
High school diploma or equivalent qualification
Demonstrated experience in a front desk or similar role
Outstanding verbal and written communication abilities
Exceptional organizational skills with a knack for managing time efficiently
Capable of handling multiple tasks concurrently
Proficiency in Microsoft Office Suite
Customer-centric mindset with a polished professional demeanor
Discretion in handling confidential information is a must
Meticulous attention to detail and accuracy
Preferred Qualifications:
Previous experience in customer service roles
Familiarity with office equipment and standard procedures
Knowledge of booking and scheduling software is advantageous
We're dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunity employer. We welcome applicants from all backgrounds and uphold a commitment to fair hiring practices, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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