Front Desk Receptionist
3 days ago
Work where you matter
Play a critical role in helping clients receive the care they need
Mn Adult & Teen Challenge is a leader in the recovery community, offering a broad spectrum of treatments services and recovery programs for men, women, and teens across Minnesota. As a part of our team, you'll find a workplace with strong values, invested managers, and supportive co-workers as well as numerous awards, including Newsweek's "Best Addiction Treatment Center" and six time recipient of the Star Tribune's "Top Work Places."
Job Summary
Summary: Greet visitors and receive callers in a professional and courteous manner.
Essential duties and responsibilities:
- Open and close the front desk, Monday-Friday.
- Answer and direct all incoming calls/voicemails during business hours.
- Greet visitors in a courteous and professional manner.
- Log visitors in and out; then notify appropriate party of the visitors arrival through the proper communication channel.
- Distribute incoming mail received each day.
- Provide data entry, document preparation, filing, and copying support to staff members upon approval of the Admissions Director.
- Maintain updated documents in the reception area, and ensure reception area is neat and orderly.
- Ensure any paperwork containing client identifying information is kept in a secure location and filed or distributed to the appropriate party in a timely manner.
- Inventory office supplies and notify supervisor when getting low.
- Assemble intake binder/folders for short term men.
- Distribute donations as they come in.
- Other duties as assigned by supervisor or senior management.
None.
Minimum Qualifications:
To perform the job successfully, an individual should demonstrate the following competencies:
- 21 years of age.
- Strong ability to relate to people with life-controlling problems.
- Excellent word processing skills.
- Excellent written and verbal skills.
- Very well organized.
- Maintain professional standards of conduct and appearance with co-workers and the public.
- Ability to manage multiple concurrent tasks with competing deadlines in stressful environments.
- Ability to remain on task and follow through projects to their completion.
- One year freedom from chemical use problems
- Exhibit strong commitment to the organization and dedicated to the restoration of hurting adults and troubled teens.
- Possession of a valid driver's license and a clean driving record that will be accepted by this organization's vehicle insurance carrier.
- Ability to successfully complete background check process.
Our robust benefits package includes medical, HSA, dental, vision, PTO, dependent care FSA, disability, life insurance and 403b retirement plan.
We seek to recruit, develop and retain the most talented people from a diverse candidate pool in order to successfully meet our mission of helping every Minnesotan find help and healing from addiction.
Mn Adult & Teen Challenge is an Equal Opportunity Employer and does not discriminate based on any category protected by federal, state or applicable laws.
Reasonable accommodation can be provided upon request.
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