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Patient Relations Coordinator

2 months ago


Jacksonville, United States Ackerman Cancer Center Full time

BE A PART OF THE ACKERMAN ADVANTAGEAckerman Cancer Center, the pioneering leader in cancer treatment, is seeking a dedicated and skilled Patient Relations Coordinator to join our team. With the distinction of being the only physician-owned proton center in the world, we are committed to providing innovative and patient-centric care.At Ackerman Cancer Center, we believe in a work-life balance, ensuring your personal and professional fulfillment (NO HOLIDAY OR WEEKEND HOURS). Position OverviewThis position is responsible for managing phone calls, scheduling appointments, collecting patient insurance eligibility and prior referrals needed for all scheduled appointments. In addition, the Patient Relations Coordinator collects patient co-pays required for their visits. This role interfaces with providers and all other departments in the organization.Essential Job Functions:Provide professional telephone services; schedule patients and send appointment remindersAssist patients with paperwork and enter information into Electronic Medical Records systemObtain medical recordsTrack and update physician schedulesPerform office receptionist duties, including maintaining waiting rooms and preparing refreshmentsRequirements:RequiredAssociate's or Bachelor's DegreePreferredMedical office experienceHours: Part-time; 8am-4:30pm