Patient Service Representative
5 months ago
JOB SUMMARY:Provides support with the daily activities of the organization including but not limited to filing, telephone coverage, patient registration, and referrals as needed. Ensures delivery of quality patient services through utilization of patient-focused processes, established work standards, and policies and procedures.MAJOR DUTIES AND RESPONSIBILITIES:COMMUNICATION•Answers telephone and responds to inquiry, directs caller to appropriate area, or initiates triage slip for medical personnel response.•Greets and directs patients, salespeople, and visitors with courtesy and discretion, providing exemplary customer service.•Effectively manages calls and deals with patient requests and complaints.•Ability to read, comprehend and apply knowledge about insurance co-pays, deductibles and other insurance related information.•Detects and corrects errors, completes forms, obtains needed information and maintains logs and files.WORKPLACE COMPUTERS AND EQUIPMENT•Registers patients and verifies that patient's record is up to date and accurate. Enters appropriate changes in CPS.•Accurately enters confidential personal health information and financial information into CPS. Verifies insurance information.•Manages files, initiates and replies to record requests photocopies records and documents for billing and/or legal services; sends and receives information via facsimile machine or email, complying with all laws pertaining to medical records.•Works walk in patients into scheduleCOMPLIANCE QUALITY & POLICY•Complies with federal and local patient privacy laws.•Verifies patient and or/guardian identification.CHECKING, EXAMINING, AND RECORDING•Collects and applies patient payments, adjustments, and reconciles daily cash reports.TEAMWORK•Assists in coverage for other areas.•Performs other tasks as needed under the direction of the lead PSR and/ or Director of Operations.•Maintains open relationships and lines of communication with co-workersSKILLS/ABILITIESAbility to deliver exceptional customer service by empathizing with customer/patient needs.Skilled at working with diverse patient populations.Analytical & Critical thinking skills needed to resolve conflicts and problem solve to meet customer needs.Data entry skills with ability to check accuracy of detail work such as correct spelling of names, numbers, dates and times.Ability to plan, prioritize, and organize work and adapt to possible changes to plan as necessary.EDUCATION AND/OR EXPERIENCE:Required: High school, G.E.D. or equivalent.Required: One year of customer service experience. Desired: Experience in a medical office preferred. Experience with Electronic Medical Records Systems
-
Phlebotomist Patient Services Representative
2 months ago
Glen Ridge, United States GTT, LLC Full timeJob Title: Phlebotomist Patient Services RepresentativeContract Duration: 12+ MonthsPay range: $19-21/hrLocation: Glen Ridge, NJWork Type: Onsite, 6:30 am - 11:30 am/ ESTJob Description:Are you a compassionate and skilled healthcare professional? We're seeking a dedicated Phlebotomist Patient Services Representative to join our team. In this role, you'll...
-
Phlebotomist Patient Services Representative
3 weeks ago
Glen Carbon, United States GTT, LLC Full timeJob Title: Phlebotomist Patient Services RepresentativeContract Duration: 3 MonthsPay rate up to $25/hrWork Type: OnsiteLocation: Glen Carbon, ILAbout the Role:As a Patient Services Representative II, you will play a crucial role in providing exceptional patient care. You will be responsible for drawing blood samples, processing specimens, and interacting...
-
Occupational Health Insurance Representative
7 months ago
Glen Allen, United States Patient First Full timeThe responsibilities of this job include, but are not limited to, the following: Reviewing and addressing processed claims to ensure proper payments are received according to the payers' contract; Reviewing unprocessed claims within the payers' timely filing limits for resubmission of claims for payment; Researching Eligibility of Benefits (EOB) to verify...
-
Entry Level Representative
2 weeks ago
Glen Burnie, United States Apply Today! Full timeOur firm is an innovative private consulting firm that recently opened a new branch. The firm is associated with the nation's leading telecommunications companies and offers a wide variety of services in marketing, sales, business administration, and business management. The local team represents our client and is looking for new additions to grow the...
-
Customer Service Representative
2 weeks ago
Glen Burnie, Maryland, United States McDonald's Full timeAbout McDonald'sWe are a leading fast-food chain committed to providing exceptional customer experiences.Job SummaryWe are seeking a Customer Service Representative to join our team in closing shifts. As a key member of our crew, you will be responsible for ensuring a positive experience for our customers, preparing food to our high standards, and partnering...
-
Durable Medical Equipment Representative
4 days ago
Glen Burnie, Maryland, United States Rotech Healthcare Full timeAbout the Job:We are seeking a dedicated Customer Service Representative to join our team in this position. The successful candidate will be responsible for performing tasks related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/co-workers/referral sources.This role...
-
Community Bank Customer Service Representative
2 weeks ago
Glen Burnie, Maryland, United States Arundel Federal Savings Bank Full timeAbout Arundel Federal Savings BankWe are a community-minded bank committed to providing personal, friendly service. With offices in Brooklyn, Glen Burnie, Pasadena, Severna Park, and Annapolis, we strive to know our customers by name.Job SummaryWe are seeking a Customer Service Representative to provide exceptional customer service in our branches. As a key...
-
Patient Care Coordinator
1 day ago
Glen Burnie, United States Kaiser Permanente Full timeDescription: Job Summary: The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care...
-
Business Development Representative
3 weeks ago
Glen Burnie, United States Dcm Management Full timeHere at DCM Management, we are a rapidly growing Business Development firm specializing in individualized marketing and sales strategies to meet the needs of our clients. We are seeking a driven and professional entry-level Business Development Representative to assist our growing consumer base to assist in product inquiries, answering questions, and...
-
Business Development Representative
2 weeks ago
Glen Burnie, United States Dcm Management Full timeHere at DCM Management, we are a rapidly growing Business Development firm specializing in individualized marketing and sales strategies to meet the needs of our clients. We are seeking a driven and professional entry-level Business Development Representative to assist our growing consumer base to assist in product inquiries, answering questions, and...
-
Business Development Representative
3 weeks ago
Glen Burnie, United States Dcm Management Full timeHere at DCM Management, we are a rapidly growing Business Development firm specializing in individualized marketing and sales strategies to meet the needs of our clients. We are seeking a driven and professional entry-level Business Development Representative to assist our growing consumer base to assist in product inquiries, answering questions, and...
-
Customer Support Representative
4 weeks ago
Glen Burnie, United States Dcm Management Full timeThe consumer comes first within the hospitality industry and that is no exception at DCM Management. Our Customer Support Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Support Representative, you will be a part of creating and...
-
Customer Service Representative
3 weeks ago
Glen Burnie, Maryland, United States Maryland Speedy Tag & Title II LLC Full timeAbout Maryland Speedy Tag & Title II LLCWe are a reputable company dedicated to providing exceptional customer service in the motor vehicle tag and title industry.CompensationThe estimated salary for this position is $45,000 - $60,000 per year, depending on experience.Job DescriptionThis is a unique opportunity to join our team as a Customer Service...
-
Patient Services Manager
12 hours ago
Glen Burnie, United States Morrison Healthcare Full timeMorrison Healthcare ] Position Title: Patient Services Manager - Glen Burnie, MD Pay Grade: 12 Reports To: Director Salary: Other Forms of Compensation: Annual Performance Bonus, Flexible Paid Time Off, Benefits, 401K, Training Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600...
-
Customer Service Representative
2 months ago
Glen Burnie, United States Signature Flight Support Full timeSignature's Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional, friendly and...
-
Patient Services Manager
6 days ago
Glen Burnie, United States Morrison Healthcare Full timeJob DescriptionJob Description Morrison Healthcare ]Position Title: Patient Services Manager - Glen Burnie, MDPay Grade: 12Reports To: Director Salary: Other Forms of Compensation: Annual Performance Bonus, Flexible Paid Time Off, Benefits, 401K, Training Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to...
-
Customer Service Representative
7 days ago
Glen Burnie, United States BBA Aviation Plc. Full timeJOB DESCRIPTIONSignature's Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional,...
-
Front Desk Patient Services Representative
4 months ago
Glen Allen, United States Master Center for Addiction Medicine Full timeBecome a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction medicine treatment, one of the fastest growing fields of medicine today.Master Center for Addiction Medicine is a private, outpatient addiction medicine treatment...
-
Front Desk Patient Services Representative
7 months ago
Glen Allen, United States Master Center for Addiction Medicine Full timeBecome a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction medicine treatment, one of the fastest growing fields of medicine today. Master Center for Addiction Medicine is a private, outpatient addiction medicine treatment...
-
Customer Service Representative
4 days ago
Glen Burnie, Maryland, United States Massage Envy Full timeAbout UsMassage Envy is a leading provider of spa services, committed to helping individuals achieve their wellness goals. We offer a supportive and dynamic work environment that fosters growth and development.The Ideal CandidateIs passionate about providing exceptional customer serviceHas a strong understanding of the importance of Total Body CareIs a team...