IT Help Desk Support

Compensation: $20-28/hr This is a 2 month contract with possibility of extension / full time. We are seeking a skilled Help Desk Analyst to join our team and provide technical support to users at the National Institutes of Health (NIH) campus in Bethesda, MD. The ideal candidate will have experience in supporting both MAC and Windows environments, possess...

Responsibilities: Technical Support: Provide timely and effective technical support to internal users via phone, email, or in-person. Assist users with hardware and software issues, network connectivity problems, and other IT-related concerns. Troubleshoot and resolve technical issues or escalate them to senior technicians as needed. Ticket Management: Log...

Description Seeking a Help Desk Specialist to join Our Luke Team! You will provide support on a team that provides a full spectrum of important IT-focused, enterprise-wide lifecycle support, including dev ops, applied technology investigations, operations and maintenance, and infrastructure lifecycle support services across the customer's enterprise. Our...

Insight Global is looking to bring on a Secret cleared Help Desk Specialist to the team sitting out of Bethesda, MD in support of a federal client. The Help Desk Specialists will be responsible for the following:Receive tickets via ServiceNow ticketing system, prioritizing tasks and assignmentsServe as the first point of contact for customers reporting...

Insight Global is looking to bring on a Secret cleared Help Desk Specialist to the team sitting out of Bethesda, MD in support of a federal client. The Help Desk Specialists will be responsible for the following:Receive tickets via ServiceNow ticketing system, prioritizing tasks and assignmentsServe as the first point of contact for customers reporting...

TIAG is currently hiring an onsite Help Desk Technician to support our team on an upcoming program based out of the Washington, DC region. This position requires a Secret level security clearance to be processed to start work, so US Citizenship is a requirement. This position is onsite 5 days per week. Position Responsibilities: S erve as the first point of...

TIAG is currently hiring an onsite Help Desk Technician to support our team on an upcoming program based out of the Washington, DC region. This position requires a Secret level security clearance to be processed to start work, so US Citizenship is a requirement. This position is onsite 5 days per week. Position Responsibilities: S erve as the first point...

Requirements:* 2+ Years troubleshooting Windows 7 and Windows 10 Operating Systems.*Tier 1/2 desktop support experience* Skilled with creating documentation and work instructions based on completed work.* Must have at least one of the following COMPTIA Certs: A+, Network+, Security+, etc.Nice to Have Skills & Experience* ITIL Certification.* ServiceNow...

Requirements:* 2+ Years troubleshooting Windows 7 and Windows 10 Operating Systems.*Tier 1/2 desktop support experience* Skilled with creating documentation and work instructions based on completed work.* Must have at least one of the following COMPTIA Certs: A+, Network+, Security+, etc.Nice to Have Skills & Experience* ITIL Certification.* ServiceNow...

Requirements:* 2+ Years troubleshooting Windows 7 and Windows 10 Operating Systems.*Tier 1/2 desktop support experience* Skilled with creating documentation and work instructions based on completed work.* Must have at least one of the following COMPTIA Certs: A+, Network+, Security+, etc.Nice to Have Skills & Experience* ITIL Certification.* ServiceNow...

Job Summary: We are seeking a Temp Entry Level/ Junior Help Desk Technician to join our IT team. The candidate responsibilities include physical phone migration, imaging new laptops for deployment, and decommissioning end-of-life systems (laptops and desktops). The Help Desk Technician will play a critical role in ensuring smooth and efficient IT operations...

Requirements: 2+ Years troubleshooting Windows 7 and Windows 10 Operating Systems. *Tier 1/2 desktop support experience Skilled with creating documentation and work instructions based on completed work. Must have at least one of the following COMPTIA Certs: A+, Network+, Security+, etc. Nice to Have Skills & Experience ITIL Certification. ServiceNow...

Help Desk Specialist SME - Bethesda – FSP Job Description:ATS is seeking a Help Desk Specialist SME to join Our Team! You will provide support on a team that provides a full spectrum of important IT-focused, enterprise-wide lifecycle support, including dev ops, applied technology investigations, operations and maintenance, and infrastructure lifecycle...

Help Desk Specialist SME - Bethesda - FSP Job Description:ATS is seeking a Help Desk Specialist SME to join Our Team! You will provide support on a team that provides a full spectrum of important IT-focused, enterprise-wide lifecycle support, including dev ops, applied technology investigations, operations and maintenance, and infrastructure lifecycle...

**Qualifications**: **Personnel shall have at least three (3) years’ experience in each of the following**: A. Providing Tier 1 and Tier 2 IT support to customers in a Service Desk environment B. Troubleshooting PC hardware and software in a Microsoft networked environment C. Microsoft Active Directory user and device management D. Repairing, installing,...

Job DescriptionJob DescriptionCohere is looking for a Lead Business Analyst to join our team! Experience with the Software Development Lifecycle (SDLC) and software development using agile methodologies such as Scrum, DevOps, SAFe, etc., and experience managing Help Desk and providing training.  You will join an advanced program to effectively manage...

Cohere is looking for a Lead Business Analyst to join our team! Experience with the Software Development Lifecycle (SDLC) and software development using agile methodologies such as Scrum, DevOps, SAFe, etc., and experience managing Help Desk and providing training. You will join an advanced program to effectively manage diverse teams and cross functional...

Job DescriptionJob DescriptionCohere is looking for a Lead Business Analyst to join our team! Experience with the Software Development Lifecycle (SDLC) and software development using agile methodologies such as Scrum, DevOps, SAFe, etc., and experience managing Help Desk and providing training.  You will join an advanced program to effectively manage...

Business Analyst Lead (Help Desk/Trainer) - Bethesda – FSP Job Description:ATS is looking for a Lead Business Analyst to join our team! Experience with the Software Development Lifecycle (SDLC) and software development using agile methodologies such as Scrum, DevOps, SAFe, etc., and experience managing Help Desk and providing training. You will join an...

Business Analyst Lead (Help Desk/Trainer) - Bethesda - FSP Job Description:ATS is looking for a Lead Business Analyst to join our team! Experience with the Software Development Lifecycle (SDLC) and software development using agile methodologies such as Scrum, DevOps, SAFe, etc., and experience managing Help Desk and providing training. You will join an...