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CLUB Customer Service Outfitter

3 months ago

Arizona City, United States Bass Pro Inc Full time

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world-class customer service for guests while presenting the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert, executing account servicing, acquiring and activating new members, CLUB sales, customer experience, peer coaching, influencing, and regulatory compliance. ESSENTIAL FUNCTIONS: Supports world-class customer service and ensures a pleasant shopping experience. Greets customers, promotes CLUB Membership, and demonstrates products. Executes operational and compliance programs. Remains knowledgeable of sales, meets goals, keeps inventory accurate, and provides full CLUB Member experience. Provides feedback, peer coaching, and support. Services all store areas based on business need. EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: High school diploma or equivalent Experience: 0-2 Years KNOWLEDGE, SKILLS, AND ABILITY: Organization skills, customer service experience, communication skills, adaptability, self-motivation. PHYSICAL REQUIREMENTS: Stand/walk during shift, communicate well, lift up to 20 pounds, ascend/descend ladders, work in noisy environments. INDEPENDENT JUDGEMENT: Performs tasks under general supervision, occasional independent judgment required. #J-18808-Ljbffr