Temporary Sr. Customer Assistance Representative

1 week ago

Arlington, United States Enterprise Mobility Inc Full time
Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared vision to be the world's best and most trusted mobility company.

The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Temporary Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.

Opening available at the following branch location: 720 N Glebe RD Arlington, VA 22203

This position that pays $19 / hour.

Schedule Available:

  • Tuesday- Friday: 8:00am-6:00pm, Satuday: 8:30am-12:30pm
Responsibilities

We are hiring now for immediate openings. Responsibilities include:

  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Understand and communicate rental terms and conditions, vehicle features and other services
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must have a minimum of 6 months of administrative or customer service experience in the last 6 years
  • Must have a valid US drivers license for a minimum of 1 year
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Must have satisfactory background check inclusive of driving (no more than 2 moving violations and/or at fault accidents in the past 3 years, and no DUI or DWI on driving record in the last 3 years) employment reference, and social security.
  • Must be at least 18 years old
  • Must have a high school diploma or GED equivalent
  • Some college preferred

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

  • Customer Service Representative Sr

    3 weeks ago

    Arlington, Virginia, United States Enterprise Holdings Full time

    Job Title: Customer Service Representative SrEnterprise Holdings is seeking a Customer Service Representative Sr to join our team. As a Customer Service Representative Sr, you will be responsible for providing exceptional customer service to our customers, both in person and over the phone.Responsibilities:Provide a high level of customer service to internal...

  • Sr. Customer Assistance Representative

    2 months ago

    Arlington, United States Enterprise Mobility Inc Full time

    Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...

  • Sr. Customer Assistance Representative

    1 month ago

    Arlington, United States Enterprise Mobility Inc Full time

    Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...

  • Customer Service Representative Sr

    1 month ago

    Arlington, Virginia, United States Enterprise Mobility Inc Full time

    Customer Assistance Representative Sr Job DescriptionEnterprise Mobility Inc is seeking a highly skilled Customer Assistance Representative Sr to join our team. As a key member of our branch support team, you will provide exceptional customer service to internal and external customers, ensuring a seamless rental experience.Key Responsibilities:Provide...

  • Customer Service Representative Sr.

    2 weeks ago

    Arlington, Virginia, United States Enterprise Holdings Full time

    Customer Assistance Representative Sr. Job DescriptionOverview:Enterprise Holdings is a leading provider of mobility solutions, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. We are seeking a highly skilled Customer Assistance Representative Sr. to join our team.Key Responsibilities:Provide exceptional customer service...

  • Customer Service Representative

    2 weeks ago

    Arlington, Virginia, United States Enterprise Holdings Full time

    Customer Assistance Representative Sr Job DescriptionOverview:Enterprise Mobility, a leading provider of car rental services, is seeking a highly skilled Customer Assistance Representative Sr to join our team. As a key member of our branch operations, you will provide exceptional customer service, support internal and external customers, and contribute to...

  • Customer Service Representative

    2 months ago

    Arlington, Virginia, United States Enterprise Mobility Inc Full time

    Job SummaryEnterprise Mobility Inc is seeking a highly skilled Customer Assistance Representative Sr to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service to both internal and external customers, primarily face-to-face, supporting their branch and rental needs.Key ResponsibilitiesProvide...

  • Customer Service Representative

    3 weeks ago

    Arlington, United States The LaSalle Group Full time

    Are you interested in working with a company that is fun, cares about professional growth, and offers great benefits and incentives? Look no further! Our client, a leader in Pet Supplies, is currently seeking a Customer Service Representative to join their team in Arlington, TX!The ideal candidate will have at least 1-2 years of customer service experience...

  • Customer Service Representative

    4 weeks ago

    Arlington, Virginia, United States MAXIMUS Full time

    Job SummaryWe are seeking a highly skilled and motivated Sr CSR to join our team at Maximus. As a Sr CSR, you will be responsible for providing exceptional customer service to clients and community members, ensuring they receive accurate and timely information about various Texas Health and Social Services Programs.Key ResponsibilitiesInterface with clients...

  • Manufacturing Engineer, Sr.

    4 days ago

    Arlington, Virginia, United States Lockheed Martin Corporation Full time

    Job SummaryWe are seeking a highly skilled Manufacturing Engineer, Sr. to join our PAC-3 Program Manufacturing Engineering team. As a key member of our team, you will be responsible for leading proposal efforts, building proposals, MESOWs, and BOEs, and presenting proposal packages to executive audiences. You will also collaborate with other Manufacturing...

  • Customer Service Representative

    1 week ago

    Arlington, United States TalentBurst Full time

    Title: Customer Service Representative Location: Arlington, VA (100% remote) Duration: 6 Months Start Date: new hire training begins on Monday 12/9/24! Required Schedules: all of the below are full-time, Monday through Friday Training (4-6 weeks): 8 am-4:30 pm CST Long-term: hours vary between 8 am-6 pm CST IMPORTANT SCHEDULE NOTES: The department selects...

  • Customer Service Representative

    3 days ago

    Arlington, United States TalentBurst Full time

    Title: Customer Service Representative Location: Arlington, VA (100% remote) Duration: 6 Months Start Date: new hire training begins on Monday 12/9/24! Required Schedules: all of the below are full-time, Monday through Friday Training (4-6 weeks): 8 am-4:30 pm CST Long-term: hours vary between 8 am-6 pm CST IMPORTANT SCHEDULE NOTES: The department selects...

  • Customer Service Representative

    4 days ago

    Arlington, United States TalentBurst Full time

    Title: Customer Service Representative Location: Arlington, VA (100% remote) Duration: 6 Months Start Date: new hire training begins on Monday 12/9/24! Required Schedules: all of the below are full-time, Monday through Friday Training (4-6 weeks): 8 am-4:30 pm CST Long-term: hours vary between 8 am-6 pm CST IMPORTANT SCHEDULE NOTES: The department selects...

  • Customer Service Representative

    1 week ago

    Arlington, Virginia, United States FedEx Full time

    Customer Service Role at FedExAs a Customer Service Representative at FedEx, you will be responsible for providing exceptional customer service in a retail environment. Your key responsibilities will include:Following instructions from supervisors and assisting other team members in performing store functions.Assisting in the training of store team members...

  • Customer Service Representative

    6 months ago

    Arlington, United States Kerecis Limited Full time

    Customer Service Representative Description Summary: The Customer Service Representative manages customer queries and directs them to the appropriate contact. This position interacts with customers to provide information in response to inquiries about products and services and provides support to Sales Operation team and Salespeople. The Customer Service...

  • Customer Service Representative

    2 weeks ago

    Arlington, Virginia, United States FVCB Full time

    Job Title: Customer Service Representative/TellerJob Summary:The Customer Service Representative/Teller is responsible for delivering exceptional customer service and providing banking products and services to consumers and small businesses.This role requires a professional who can present bank products and services to existing and prospective customers,...

  • Customer Service Representative

    3 days ago

    Arlington, Virginia, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers. Your primary responsibility will be to assist customers with U-Haul products and services, ensuring that they have a...

  • Customer Service Representative

    2 weeks ago

    Arlington, Virginia, United States FVCB Full time

    Job Title: Customer Service Representative/TellerFVCbank is seeking a highly skilled and customer-focused Customer Service Representative/Teller to join our team.Job Summary:The primary role of the Customer Service Representative (CSR)/Teller is to deliver exceptional customer service and provide banking products and services to consumers and small...

  • Digital Customer Service Representative

    4 weeks ago

    Arlington, Virginia, United States Total Wine & More Full time

    Customer Service RepresentativeTotal Wine & More is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, both in-store and online.Key Responsibilities:Provide customer service by greeting and establishing a relationship with...

  • Inside Sales Representative

    2 days ago

    Arlington, United States Stoneway Roofing Supply - Arlington Full time

    An Inside Sales Representative will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers’ needs in a timely and efficient manner. The Inside Sales Representative will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building...