Front Desk Manager
3 months ago
WHO YOU ARE
You are a recognized leader who loves empowering others to be their best selves. You love being the person both guests and your team can rely on; youre the go-to. Youre great at anticipating the needs of your team, and helping others feel like they are always one step ahead because what they need is done before they even have to ask. You like to stay busy, and when guest traffic slows, you always find other work to be done. Practical and approachable and you take pride in a well-groomed team.
WHAT YOU DO
You lead our team in ensuring every guest to the hotel is welcomed with a smile, and as a leader in our hotel, you make sure each associate taken care of with a sense of urgency. You train and coach your team for optimal performance. Special attention is paid to check ins and check outs, ensuring that the Guest Services team is providing a superb guest experience. Responding to guest and team concerns, training new team members, and building emotional connections are all part of your day to day.
WHERE YOU WORK
The Sheraton Bloomington Hotel offers a contemporary full-service hotel experience, perfectly located close to downtown Minneapolis yet minutes from Mall of America and Minneapolis/St. Paul International Airport (MSP). With easy access to the area's most popular attractions, including Nickelodeon Universe, IKEA, The Minnesota Zoo and more, as well as local businesses and corporate offices, Sheraton Bloomington Hotel offers upscale amenities and superior service to make every guests stay memorable.
WHY YOURE HERE
**Apply for Front Desk Manager**
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