Customer Service Representative
4 weeks ago
Benefits: Competitive salary Health insurance Paid time off Customer Service Representative Job Details Job Type Full-time Ramsey, MN Description Northern One Hour Heating, Northern Ben Franklin Plumbing & Northern Mister Sparky is a locally owned and operated business servicing the Twin Cities metro area since 1990. We are leaders in the residential heating,cooling, plumbing & electrical industry and due to continued growth and expansion, we are looking for an experienced customer service representative to help us grow our service division. You'll help schedule service and maintenance calls throughout the Twin Cities Metro area. If you like helping customers, have customer service experience, and enjoy working in a fun team environment. Northern One Hour Heating & Cooling and Ben Franklin Plumbing & Drains have an excellent opportunity for you We are looking for individuals who meet our Northern CORE VALUES Our Northern Family: We work as a team, care for one another, and have fun Help Others: We are Passionate about Helping Others. Do the Right Thing : We are not perfect, but we always do what's right. Eager to Learn & Grow: Always reaching and growing to learn our craft. Northern One Hour, Northern Ben Franklin Plumbing & Northern Mister Sparky has a strong, recognized brand, supported by corporate marketing support, a positive and professional work environment, company training, and competitive company benefits. Once trained, all of our customer service staff work a weekend rotation schedule remotely or in-office on Saturdays and Sundays (Roughly once a month). Shifts Available: Monday through Friday, varies Tuesday through Saturday Responsibilities Answers inbound calls and schedules HVAC, plumbing & electrical service, maintenance, and sales calls. Ability to follow scripting while prioritizing call types for maximum efficiency and success. Must be Detail Oriented and have the ability to Multitask. Set up customers and schedule service calls. Answer inbound calls for sales as a backup to sales coordinators. Help with outbound calls and other duties as assigned when needed. Requirements 2-3 Years of Customer Service Experience Desired Must be Reliable A strong understanding of the Twin Cities Marketplace Helpful Excellent Communication and Customer Service Skills Understands the importance and balance of teamwork and working effectively with our internal/external customers. Ability to multitask under pressure. Good written and verbal skills Good computer skills are needed. Positive Attitude and meet our core values. Qualities for Success : People-oriented and results-driven. A passion for delivering excellent customer service. Possess excellent oral, written, and telephone communication skills. Competent office software skills. Dedicated to continuous learning. Hardworking, persistent, and dependable. Exhibit a positive and professional attitude. Self-motivated and self-directed. Demonstrate patience, persuasiveness, and persistence. Self-assured and confident in asking for the sale. Effective in managing a large volume of incoming phone calls, chats, and emails. Possess excellent time management and organizational skills. Excel in a fast-paced, high-energy environment. Value collaboration and teamwork. Demonstrate good judgment and creativity. Act with integrity and honesty. Benefits Hourly Pay Medical, Dental & Vision Insurance Life Insurance Coverage Short Term Disability Long Term Disability 401K Match Holiday Pay Vacation Pay Plus, many other spiffs, contests, and fun work environment Experience level: 2years Weekly day range: Monday to Friday Weekends as needed Work setting: Call center In-person Office #J-18808-Ljbffr
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Customer Service Representative
3 months ago
Anoka, United States Cloud Contents Full timeJob DescriptionJob DescriptionSalary: $18 - $25/Hour + BonusCloud Contents is a leading disaster restoration company seeking for a new Customer Service Representative for our growing Communication Center Department. Our company strives to build everyone on multiple levels by always creating a win/win situation with our team members. If you are looking to be...
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Customer Service Representative
2 months ago
Anoka, United States 24Restore Full timeJob DescriptionJob DescriptionSalary: $18 to $25ph plus Bonus24Restore team has provided disaster restoration services to commercial and residential customers in the Twin Cities area since 1994, proving to be a recession proof industry. Our team is looking to fill a full-time position for Customer Service Representative to take on more business and...
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Senior Customer Service Representative
2 weeks ago
Anoka, United States Robert Half Full timeWe are seeking an experienced and dedicated Senior Customer Service Representative to join our dynamic call center team. The ideal candidate will have a proven track record in customer service, particularly within a call center environment, and possess strong leadership, problem-solving, and communication skills. This role involves handling escalated...
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Customer Service Representative
7 days ago
Anoka, Minnesota, United States Holiday Companies Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service:...
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Customer Service Representative
4 weeks ago
Anoka, United States One Hour Heating & Air Conditioning Full timeBenefits: Competitive salary Health insurance Paid time off Customer Service Representative Job Details Job Type Full-time Ramsey, MN Description Northern One Hour Heating, Northern Ben Franklin Plumbing & Northern Mister Sparky is a locally owned and operated business servicing the Twin Cities metro area since 1990. We are leaders in the residential...
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Customer Service Representative
2 months ago
Anoka, United States One Hour Heating and Air Conditioning Full timeBenefits: Competitive salary Health insurance Paid time off Customer Service Representative Job Details Job Type Full-time Ramsey, MN Description Northern One Hour Heating, Northern Ben Franklin Plumbing & Northern Mister Sparky is a locally owned and operated business servicing the Twin Cities metro area since 1990. We are leaders in the residential...
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Customer Service Representative/ Dispatcher
4 weeks ago
Anoka, United States One Hour Heating and Air Conditioning Full timeBenefits: Competitive salary Health insurance Paid time off Customer Service Representative- Dispatcher Job Details Job Type Full-time Ramsey, MN Description Northern One Hour Heating, Northern Ben Franklin Plumbing & Northern Mister Sparky is a locally owned and operated business servicing the Twin Cities metro area since 1990. We are leaders in the...
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Customer Service Representative
1 day ago
Anoka, Minnesota, United States Element Materials Technology Full timeAbout the RoleElement Materials Technology is seeking a highly skilled and customer-focused Customer Service Representative - Sales and Support to join our team. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, identifying new sales opportunities, and building strong relationships...
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Customer Service Representative
14 hours ago
Anoka, Minnesota, United States DECOPAC INC. Full timeJob DescriptionJob Summary:The Customer Technology Support Representative Level I provides exceptional technical support and customer service to DecoPac technology products and solutions to present and potential customers. This involves performing a thorough question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not...
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Customer Service Representative
3 weeks ago
Anoka, United States CorTrust Bank Full timeJob DescriptionJob DescriptionCORTRUST BANKThe mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter.CorTrust Bank is seeking a full-time Customer Service Representative in our Anoka community!It's...
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Customer Service Representative
5 days ago
Anoka, Minnesota, United States Doherty Full time**Job Summary**Doherty is seeking a highly organized and detail-oriented Customer Service & Accounting Assistant to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients, while also assisting with various accounting and administrative tasks.**Key...
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Customer Service Representative
4 weeks ago
Anoka, United States nVent Full timeWe’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. WHAT YOU WILL EXPERIENCE IN THIS POSITION: In this position supporting our Hoffman brand, you will get to: Research and...
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Customer Service Representative
7 days ago
Anoka, Minnesota, United States Consolidated Electrical Distributors Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Counter Sales/ Warehouse Associate to join our team at Consolidated Electrical Distributors. As a key member of our operations team, you will play a critical role in ensuring the accurate receipt, storage, and distribution of our products.Key Responsibilities:Product Receipt and Storage: Verify...
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Customer Service
1 month ago
Anoka, United States HOM Furniture, Inc. Full timeJob DescriptionJob DescriptionDescription:ResponsibilitiesHOM Furniture’s Customer Service Representatives serve as over the phone support for our customers. This position assists customers by:Scheduling deliveries, pickups, and service technician appointmentsProviding accurate information on customer accounts and orders and leaving detailed notes.Managing...
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Customer Care Representative
1 month ago
Anoka, United States DECOPAC INC. Full timeJob DescriptionJob DescriptionSummary:The Customer Care Representative primarily responsible for providing support to the Inbound Customer Care team to answer inbound customer calls to process orders, answer billing or invoice questions and triage customer concerns. Ability to work remotely after 1 month of onsite training. Responsibilities:· Answer inbound...
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Banking Services Representative
2 weeks ago
Anoka, Minnesota, United States First Natl Financial Servcs Inc Full timeJob TypeFull-timePosition OverviewJoin our esteemed team at First National Financial Services Inc. We are currently on the lookout for a Banking Services Representative. This role is designed for individuals who are passionate about delivering exceptional customer experiences.As a Banking Services Representative, you will have the opportunity to foster...
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Customer Service Representative
2 months ago
Anoka, United States Troy Beckman - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Simple Pan/RetirementCompetitive salaryPaid time offSigning bonusTraining & developmentROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Troy Beckman - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful...
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Customer Service Associate
2 weeks ago
Anoka, Minnesota, United States Colonial Chevrolet of Acton Full timeAt Colonial Chevrolet of Acton, we are dedicated to fostering long-term relationships with our customers. We believe that satisfied employees lead to satisfied customers, and we value those who demonstrate commitment and enthusiasm in their roles. Each member of our team plays a vital role in our overall success. Our commitment is to consistently provide the...
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Sales and Service Representative
5 days ago
Anoka, Minnesota, United States Northern Bank Full timeJob SummaryWe are seeking a highly skilled and customer-focused Sales and Service Representative to join our team at Northern Bank. As a key member of our branch staff, you will be responsible for providing exceptional service to our customers, handling sales and service inquiries, and promoting our banking products and services.Key ResponsibilitiesProvide...
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Customer Technology Support Representative
2 weeks ago
Anoka, United States DECOPAC INC. Full time $18Job DescriptionJob DescriptionSummary:The Customer Technology Support Representative Level I provides outstanding technical support and customer service on DecoPac technology products and solutions (PhotoCake® System platforms and applications, websites, etc.) to present and potential customers. This involves performing a question diagnosis while guiding...