Customer Service Representative

4 months ago


Anoka, United States Cloud Contents Full time
Job DescriptionJob DescriptionSalary: $18 - $25/Hour + Bonus


Cloud Contents is a leading disaster restoration company seeking for a new Customer Service Representative for our growing Communication Center Department. Our company strives to build everyone on multiple levels by always creating a win/win situation with our team members. If you are looking to be part of a winning team and are looking for the opportunity to grow yourself both personally and professionally then you have come to the right place.

Cloud contents is a personal property restoration company that helps people every day save personal memories after a fire, water or mold loss. If you enjoy helping people and want an opportunity that can be life changing, then we should talk.


Customer Service Representative will receive:

  • Hourly and commission pay based on performance
  • Paid medical and vision
  • Dental
  • 401K + Match 3.5%
  • Paid Vacation and Holidays
  • Detailed training and weekly coaching


Customer Service Representative Requirements

  • Must have prior customer service/dispatch/scheduling experience
  • Must be able to multi-task
  • Must be able to prioritize and problem solve
  • Must be positive and energetic
  • Must have computer and multi-line phone experience
  • Must have strong desire to grow and learn


Customer Service Representative Requirements Main Responsibilities Include the Following:

  • Answer and directing incoming calls
  • Take new loss information
  • Prioritize new losses
  • Schedule service crew appointments as needed
  • Appointment follow-up
  • Perform basic office duties
  • Follow full billing/collection process until money is collected
  • Follow the mortgage process for billing structure on every job
  • Call every customer with outstanding balance every week
  • Meet/exceed criteria set for accounts with outstanding balance aged 90+ days
  • Meet with Department Lead weekly or more often to discuss/plan collections issues
  • File & appear in small claims court as needed
  • Follow post court process


Job Type: Full-time 

Days: Monday to Friday 8am to 4:30pm or until done

Compensation: $18 - $25/Hour + Bonus





  • Anoka, Minnesota, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for taking orders by phone and in person for walk-in customers. Your primary focus will be on providing exceptional customer service, ensuring that every customer...


  • Anoka, Minnesota, United States One Hour Heating and Air Conditioning Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at One Hour Heating and Air Conditioning. As a key member of our service division, you will be responsible for providing exceptional customer service, scheduling service calls, and ensuring a seamless experience for...


  • Anoka, United States 24Restore Full time

    Job DescriptionJob DescriptionSalary: $18 to $25ph plus Bonus24Restore team has provided disaster restoration services to commercial and residential customers in the Twin Cities area since 1994, proving to be a recession proof industry. Our team is looking to fill a full-time position for Customer Service Representative to take on more business and...


  • Anoka, United States Robert Half Full time

    We are seeking an experienced and dedicated Senior Customer Service Representative to join our dynamic call center team. The ideal candidate will have a proven track record in customer service, particularly within a call center environment, and possess strong leadership, problem-solving, and communication skills. This role involves handling escalated...


  • Anoka, Minnesota, United States HOM Furniture, Inc. Full time

    Job SummaryHOM Furniture, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesSchedule deliveries, pickups, and...


  • Anoka, Minnesota, United States Domino's Franchise Full time

    **Job Summary**At Domino's Franchise, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our walk-in customers.**Key Responsibilities:**Take orders by phone and in person for walk-in...


  • Anoka, Minnesota, United States Holiday Companies Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service:...


  • Anoka, Minnesota, United States HOM Furniture, Inc. Full time

    Job SummaryHOM Furniture, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesSchedule deliveries, pickups, and...


  • Anoka, Minnesota, United States 24Restore Full time

    Job Description24Restore is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring timely collections.Key Responsibilities:Answer and direct incoming calls,...


  • Anoka, United States One Hour Heating and Air Conditioning Full time

    Benefits: Competitive salary Health insurance Paid time off Northern One Hour Heating, Northern Ben Franklin Plumbing & Northern Mister Sparky is a locally owned and operated business servicing the Twin Cities metro area since 1990. We are leaders in the residential heating,cooling, plumbing & electrical industry and due to continued growth and expansion,...


  • Anoka, Minnesota, United States Element Materials Technology Full time

    About the RoleElement Materials Technology is seeking a highly skilled and customer-focused Customer Service Representative - Sales and Support to join our team. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, identifying new sales opportunities, and building strong relationships...


  • Anoka, Minnesota, United States DECOPAC INC. Full time

    Job DescriptionJob Summary:The Customer Technology Support Representative Level I provides exceptional technical support and customer service to DecoPac technology products and solutions to present and potential customers. This involves performing a thorough question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not...


  • Anoka, Minnesota, United States Dairy Queen Full time

    Dairy Queen - 424 Main Street [Counter Attendant / Crew Member] **About the Role:**As a Front Counter Crew Member at Dairy Queen, you will be the face of our brand, providing exceptional customer service and ensuring a positive experience for our guests.**Key Responsibilities:*** Greet and welcome customers in a friendly and courteous manner* Assist...


  • Anoka, United States CorTrust Bank Full time

    Job DescriptionJob DescriptionCORTRUST BANKThe mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter.CorTrust Bank is seeking a full-time Customer Service Representative in our Anoka community!It's...


  • Anoka, Minnesota, United States Doherty Full time

    Customer Service & Accounting AssistantAbout the Role:We are seeking a highly organized and detail-oriented Customer Service & Accounting Assistant to join our team at Doherty. As a key member of our office staff, you will be responsible for providing exceptional customer service, processing transactions, and maintaining accurate records.Key...


  • Anoka, Minnesota, United States YMCA of the North Full time

    Job Summary:The Member Service Staff is a key member of our team, responsible for delivering exceptional customer service to all members, guests, and participants of the branch.This role requires a high level of energy, enthusiasm, and a passion for building strong relationships with our community.Essential Functions:Provide outstanding service to members,...


  • Anoka, Minnesota, United States Global Partners Full time

    Job Title: Guest Service Associate/CashierGlobal Partners LP is seeking a Guest Service Associate/Cashier to join our team. As a Guest Service Associate/Cashier, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Provide excellent customer service and respond to guest...


  • Anoka, Minnesota, United States Doherty Full time

    About the Role:This is an exciting opportunity to join Doherty as a Customer Service and Accounting Assistant. As a key member of our team, you will be responsible for providing exceptional customer service and supporting our accounting functions.Key Responsibilities:Assist customers with inquiries regarding products and services.Perform various filing...


  • Anoka, Minnesota, United States Doherty Full time

    **Job Summary**Doherty is seeking a highly organized and detail-oriented Customer Service & Accounting Assistant to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients, while also assisting with various accounting and administrative tasks.**Key...


  • Anoka, Minnesota, United States Doherty Full time

    About the Role:This is an exciting opportunity to join Doherty as a Customer Service and Accounting Assistant. As a key member of our team, you will be responsible for providing exceptional customer service and supporting our accounting functions.Main Responsibilities:Assist customers with inquiries regarding products stocked by Dakota Drug.Perform various...