Player Services Representative

4 weeks ago


Biloxi, United States CareerBuilder Full time

Overview:
Player Service Representative
A Player Service Representative is responsible for assisting customers in the exchange of U.S. currency for casino chips, credit chips, cash, foreign currency, Golden Nugget documents, negotiable instruments, and ambassadors of company good will. This role also sells gambling chips, tokens, or tickets to casino patrons, pay out jackpots and manages credit applications.

Responsibilities:
Sale and redemption of casino chips and coin for cash (chips, foreign chips) and other like money items

Issuance and redemption of Markers

Customer deposits/withdrawals

Cashing of checks utilizing computer terminals

Establish new computer accounts and process document requirements for credit, check cashing with policy and regulatory guidelines

Balancing assigned funds

Create and issue Players Club cards and promote the program and related promotions

Maintain up-to-date knowledge of player tracking system, promotions, events, entertainment and general property information

Ensure the protection of customers rewards and credit lines

Qualifications:
Minimum of one year of cash handling experience at a minimum;

Ability to operate a computer terminal and communicate with the public in a clear and friendly manner

Knowledge of 10 key, balancing of banks

Solid decision-making, organization, and interpersonal skills

Ability to thrive in a fast-paced multi-tasking, hands-on environment

Minimum age is 21 years old

What we offer you:
Multiple benefit plans to suit your needs

Paid Time Off

401K

Opportunities for advancement

Positive and respectful work environment where diversity is valued

Generous employee discounts on dining, retail, amusements, and hotels

Community volunteer opportunities

Disclaimer:

The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Posted Salary Range:
USD $13.25 - USD $13.25 /Hr.
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