Banquet Server

3 weeks ago

Biloxi, United States Caesars Entertainment Full time
Job Description

Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Roles and Responsibilities:
  • Greets customers and takes food and beverage orders in an efficient, courteous and professional manner.
  • Responsible for execution of banquet events along with set-up and break down of events.
  • Prepares food and beverage orders and delivers them in a timely manner in accordance with the banquet function specifications.
  • Monitors guests' needs on a continual basis, ensuring all requests are promptly fulfilled.
  • Handles and solves any concerns and questions customers may have.
  • Responsible for maintaining cleanliness of guest and work areas, including tables, chairs, counters, display shelves and storage as assigned.
  • Performs all side work and stocking of supplies in accordance with venue standards
  • Performs busperson duties to clear tables when guests have completed their meals.
  • Celebrates wins with players/guests.
  • Alerts the appropriate team members when there are technical problems.
  • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
  • Enforce Project 21 policy and procedures by monitoring area for underage gamblers.
  • Suggests players in Caesars Rewards, Caesars Rewards App, Play by CR, and Caesars Rewards Visa.
  • Suggests products, services and experiences to guests.
  • Other duties as assigned.
Qualifications:
  • Previous severing and/or bartending experience.
  • Must pass a drug test.
  • Must possess excellent customer service and communication skills.
  • Must be able to initiate and engage in conversation in a professional and friendly manner.
  • Must be at least 18 years of age.
  • Must be willing to participate in on-going training in the food and beverage field.
  • Maintain knowledge of current property events, promotions and attractions.
  • Must have outgoing personality and be able to generate business.
  • Must be able to work independently, with little supervision.
  • Comfortable working in a fast paced, dynamic environment.
  • Superior communication and presentation skills.
  • Ability to work effectively in a team setting and independently.
  • Must present a well-groomed appearance.
  • Must adhere to uniform/appearance requirements.
  • Computer skills including operating hardware, software, and other technical equipment.
  • Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds.
  • Able to accept direction of Senior Leadership.
Physical, Mental & Environmental Demands:
  • Able to read, write and speak English sufficiently to perform job.
  • Available to work any shift, holidays and weekends.
  • Ability to tolerate cigarette/cigar smoke and e-cigarette vapor.
  • Ability to tolerate the smell and residue of cleaning products used in work and back of house areas.
  • Responds to visual and aural cues.
  • Must have manual dexterity to be able to operate the following equipment: computer, telephone, photocopy machine, fax machine, ten key, embosser, printer and bar encoder.
  • Must be able to work in excessive heat for extended periods of time.
  • Able to tolerate a loud and noisy environment.
  • Able to stand and walk for extended periods.
  • Able to sit, stoop, reach and bend.
  • Able to lift 50 pounds.

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