Loan Processing Sr. Specialist
2 weeks ago
* Work directly with the Department Manager/Supervisor to achieve department productivity and goals * Coordinate workflow distribution within the department * Assist and interface with Loan Processing Associates/Specialists in providing guidance and issue resolution * Handle escalated calls and customer service issues * Assist in monitoring individual and team queues to ensure satisfactory service levels * Maintain an advanced working knowledge of lending products and services * Assist customers with consumer loan inquiries * Process reports and transactions * Interview customers regarding loan details and answer questions * Type loan contracts * Prepare reports * Process loan applications * Assist in loan closings * Process loan transactions * Research history on current loans * Other duties as assigned Physical Requirements: * Must be able to remain in a sitting stationary position for extended periods of time * Constantly operate a computer and other office machinery * Ability to lift 25 pounds FCBI is an equal opportunity employer. Requirements * At least 18 years of age * High School Diploma or equivalent * Must have strong and accurate typing and data entry skills * Must have strong PC knowledge * Must have good phone etiquette and customer service skills * Ability to organize and prioritize * Able to effectively work with employees at all levels * Loan processing and leadership experience preferred * Must be able to get along with co-workers and work effectively in a team environment * Must successfully pass background investigation and drug screen according to company policy
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Loan Processing Sr. Specialist
2 weeks ago
Killeen, United States First National Bank Texas Full time* Work directly with the Department Manager/Supervisor to achieve department productivity and goals* Coordinate workflow distribution within the department* Assist and interface with Loan Processing Associates/Specialists in providing guidance and issue resolution* Handle escalated calls and customer service issues* Assist in monitoring individual and team...
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Loan Processing Associate
1 month ago
Killeen, United States First National Bank Texas Full time* Assist customers with consumer loan inquiries* Maintain a basic working knowledge of lending products and services* Maintain a satisfactory service level regarding call volumes and document preparation* Interview customers regarding loan details and answer questions* Type loan contracts* Prepare reports* Process loan applications* Assist in loan closings*...
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Loan Processing Associate
1 month ago
Killeen, United States First National Bank Texas Full time* Assist customers with consumer loan inquiries* Maintain a basic working knowledge of lending products and services* Maintain a satisfactory service level regarding call volumes and document preparation* Interview customers regarding loan details and answer questions* Type loan contracts* Prepare reports* Process loan applications* Assist in loan closings*...
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Loan Processing Associate
2 weeks ago
Killeen, TX, United States First National Bank Texas Full time* Assist customers with consumer loan inquiries * Maintain a basic working knowledge of lending products and services * Maintain a satisfactory service level regarding call volumes and document preparation * Interview customers regarding loan details and answer questions * Type loan contracts * Prepare reports * Process loan applications * Assist in loan...
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Unauthorized Disputes Sr. Process Specialist
5 days ago
Killeen, United States First National Bank Texas Full time* Answer customer telephone inquiries in reference to the status of their claim * Process Debit MasterCard or ATM Pin, Signature or Unauthorized Claims * Gather information about individuals, merchants, and other entities from public and non-public sources, to effectively process a claim* * Request surveillance and documents findings * Interview and obtain...
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Unauthorized Disputes Sr. Process Specialist
6 days ago
Killeen, United States First National Bank Texas Full time* Answer customer telephone inquiries in reference to the status of their claim* Process Debit MasterCard or ATM Pin, Signature or Unauthorized Claims* Gather information about individuals, merchants, and other entities from public and non-public sources, to effectively process a claim** Request surveillance and documents findings * Interview and obtain...
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Unauthorized Disputes Sr. Process Specialist
6 days ago
Killeen, United States First National Bank Texas Full time* Answer customer telephone inquiries in reference to the status of their claim* Process Debit MasterCard or ATM Pin, Signature or Unauthorized Claims* Gather information about individuals, merchants, and other entities from public and non-public sources, to effectively process a claim** Request surveillance and documents findings * Interview and obtain...
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Legal Processing Sr. Specialist
5 days ago
Killeen, Texas, United States First National Bank Texas Full timeWork directly with the Department Manager to achieve department productivity and goals Accurate and efficient processing of bankruptcies, garnishments, subpoenas, deceased customer claims and other legal related documents Other duties as assigned Operations Specialist only: May also be required to train & mentor new department employeesPosition level will be...
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Unauthorized Disputes Sr. Process Specialist
5 days ago
Killeen, TX, United States First National Bank Texas Full time* Answer customer telephone inquiries in reference to the status of their claim * Process Debit MasterCard or ATM Pin, Signature or Unauthorized Claims * Gather information about individuals, merchants, and other entities from public and non-public sources, to effectively process a claim** Request surveillance and documents findings * Interview and obtain...
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Mortgage Loan Processor
13 hours ago
Killeen, United States First National Bank Texas Full timeJob Description * Open and review information obtained by loan officer * Gather all credit and income information required for loan program * Make loan officer and/or underwriter aware of issues that may arise during the process of the loan * Responsible for processing the file once it leave the loan officer until it goes into closing * Meet with customers...
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Killeen, United States First National Bank Texas Full timeJob Description Support, enforce and comply with bank policies, procedures and chargeback rules and regulations. Process PIN, Signature and SAFE dispute queues on a daily basis Complete data entry processing for all Expedited Dispute Forms Research and Process all reject report items Research CD401 report Refund customer fees involve due to CD401...
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Mortgage Loan Officer
5 days ago
Killeen, United States Veterans United Home Loans Full timeABOUT YOU: You are passionate about helping Veterans. You enjoy building rapport and relationships with many different types of individuals and groups. You take initiative and have a competitive drive. You are known for being self-motivated. You learn quickly and thoroughly while continually adapting to changing conditions. You are results oriented and have...
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Card Fraud Sr. Process Specialist
1 month ago
Killeen, United States First National Bank Texas Full timeJob Description * Investigate, resolve and report suspected fraudulent activity initiated via ATM and/or debit card transactions * Monitor alert/fraud reports from Pulse, Direct, MasterCard, and Fair Isaac and complete all necessary analysis to determine required action * Investigate and research accounts in question for possible fraudulent transactions *...
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Dispute Initiation Sr. Process Specialist
4 weeks ago
Killeen, United States First National Bank Texas Full timeJob Description * Answer inbound calls and provide quality customer service * Research customer questions regarding ATM and ACH claims and assist in EFT error resolution * Provide customer service by giving accurate information about account and card transactions * Provide call completion and/or alternate options for resolving a claim * Handle all customer...
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Digital Fraud Sr. Process Specialist
6 days ago
Killeen, United States First National Bank Texas Full time* Investigate Digital Banking fraud alerts* Communicate with other bank employees, financial institutions, account holders, and Corporate Security using phone, email, and pre-scripted letters* Monitor transactions for ACH and electronic suspicious activity* Make decisions on routine issues in accordance with the Electronic Risk Guidelines and assigned...
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Digital Fraud Sr. Process Specialist
5 days ago
Killeen, United States First National Bank Texas Full time* Investigate Digital Banking fraud alerts * Communicate with other bank employees, financial institutions, account holders, and Corporate Security using phone, email, and pre-scripted letters * Monitor transactions for ACH and electronic suspicious activity * Make decisions on routine issues in accordance with the Electronic Risk Guidelines and assigned...
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Dispute Initiation Sr. Process Specialist
3 weeks ago
Killeen, United States First National Bank Texas Full timeAnswer inbound calls and provide quality customer service Research customer questions regarding ATM and ACH claims and assist in EFT error resolution Provide customer service by giving accurate information about account and card transactions Provide call completion and/or alternate options for resolving a claim Handle all customer calls, despite the degree...
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Digital Fraud Sr. Process Specialist
6 days ago
Killeen, United States First National Bank Texas Full timeJob Description * Investigate Digital Banking fraud alerts * Communicate with other bank employees, financial institutions, account holders, and Corporate Security using phone, email, and pre-scripted letters * Monitor transactions for ACH and electronic suspicious activity * Make decisions on routine issues in accordance with the Electronic Risk Guidelines...
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89B Ammunition Specialist
5 days ago
Killeen, Texas, United States Army National Guard Full timeFirearms and other projectile weapons are only as good as the ammunition that goes in them. That makes the storage and distribution of ammunition - all ammunition - an undertaking of paramount importance. As the Ammunition Specialist, you'll ensure this vital job is done correctly through precise handling, storage, and documentation of ordnance.The primary...
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Digital Fraud Sr. Process Specialist
4 days ago
Killeen, TX, United States First National Bank Texas Full time* Investigate Digital Banking fraud alerts * Communicate with other bank employees, financial institutions, account holders, and Corporate Security using phone, email, and pre-scripted letters * Monitor transactions for ACH and electronic suspicious activity * Make decisions on routine issues in accordance with the Electronic Risk Guidelines and assigned...