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Digital Fraud Sr. Process Specialist

4 months ago

Killeen, United States First National Bank Texas Full time
Job Description

* Investigate Digital Banking fraud alerts
* Communicate with other bank employees, financial institutions, account holders, and Corporate Security using phone, email, and pre-scripted letters
* Monitor transactions for ACH and electronic suspicious activity
* Make decisions on routine issues in accordance with the Electronic Risk Guidelines and assigned approval limits
* Other duties as assigned

Position level will be dependent upon external and internal experience

Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds

FCBI is an equal opportunity employer.

Requirements

* At least 18 years of age
* High School Diploma or Equivalent
* Must be detail oriented, analytical, and organized
* Ability to maintain confidentiality
* Capable of meeting deadlines
* Working knowledge of Microsoft Office
* Good communication skills
* Good writing skills
* Comfortable in a repetitive environment
* Banking experience is preferred
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment