Network Administrator

4 weeks ago


Chicago, United States Tata Consultancy Services Full time

Roles & Responsibilities:

Implement changes to the network infrastructure in a controlled

and planned manner.

Monitor network performance, bandwidth utilization, and

resource availability.

Maintain accurate and up-to-date network documentation,

including configurations, diagrams, and procedures.

Act as a point of contact for Level-1 support technicians, offering

guidance and expertise in troubleshooting.

Investigate and resolve network-related issues, providing timely

and effective solutions.

Perform root cause analysis for incidents related to Nokia routers

and implement preventive measures.

Document incident details, actions taken, and resolutions for

future reference and analysis.

Conduct routine maintenance activities, including firmware

upgrades, patch management, and system optimizations.

Generic Managerial Skills Act as a point of contact for Level-1 support technicians, offering

guidance and expertise in troubleshooting.



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