Network Administrator

1 month ago

Chicago, United States AHEAD Full time
The Network Engineer is responsible for the day-to-day handling of escalations related to incidents, projects or requests of our managed services customer's environments. Our Senior Network Engineers are a valued member of the Managed Services Infrastructure Practice - Network and Voice Services team responsible for providing subject matter expertise incident management, service request management and change management infrastructure support for all Managed Services customers. Responsibilities
  • Responsible for the design, installation, and maintenance of network equipment
  • Communicate, internally and externally, the status of the projects/service request directly with the customer or broadcast to a larger audience as defined
  • Possess the ability to track time worked with a high degree of accuracy
  • Perform network administration including, but not limited to MACDs related to firewall, routing, switching, IPSEC, VPCs, SD-WAN, Load Balancer, Authentication servers (ISE TACACS+, SAML) solutions
  • Must possess the ability to walk another person through connecting a console connection and configure a device to the point of remote management
  • Perform baseline administration of Amazon Web Services VPCs, CIDR management - similar Microsoft Azure Technologies, GPC Performs adds, moves, and changes on Network infrastructure within expected timeline
  • Execute Network routine and emergency infrastructure changes as required by customer
  • Perform troubleshooting with carriers and vendors regarding network hardware and circuit issues, order and coordinate RMA of devices remotely
  • Actively contribute to the configuration, layout and performance tuning of the managed Network and Collaboration infrastructure
  • Build and maintain documentation for customer Network infrastructure
  • Other duties as assigned
Qualifications
  • 5+ years of experience with operational administration of Network Infrastructure
  • 3+ years working with monitoring platforms; LogicMonitor a bonus
  • 3+ years of experience with operational administration of Cisco Infrastructure
  • 3+ years of experience with operational administration of Palo Alto Infrastructure
  • Experience with GlobalProtect, AnyConnect
  • Advanced experience with Cisco ISE, BGP/EIGRP/OSPF, FMC + FTD/ASA
  • Background with enterprise Routing and Switching technologies
  • Knowledge and experience with Layer 2 and Layer 3 protocols
  • Experience with more than two enterprise LAN, SD-WAN and WAN topologies
  • Strong background with operational administration of Network Management Systems and IPAM
  • Strong oral and written communications skills
  • Bachelor's Degree or Equivalent Experience
  • CCNA required
  • CCNP Enterprise - Bonus
  • CCNP Security - Bonus

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