Bank Client Service Representative

3 months ago

Portland, United States Androscoggin Bank Full time

Showing 1 location **Job Details**

**Description**

**Client Service Representative - Downtown Portland**

*Middle Street - Full Time (40 hours/week)*

Working at Androscoggin Bank means that you'll make a difference in a solid, growing company that is committed to supporting Maine's communities and being Maine's best business Bank. You'll have access to training and professional development resources, excellent benefits including paid volunteer time, paid parental leave, tuition reimbursement and more, and be part of a team of high performing, engaged and empower colleagues.

Client Service Representatives are the face of the Bank, working with their team to directly service individual and business clients. This is an impactful position, both for the Bank and for your clients.

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**The pay rate for this position will depend upon experience; ad** **vanced placement possible for a well-qualified candidate**

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After thorough training, Androscoggin Bank's Client Service Representatives perform a wide variety of service tasks including teller functions, opening new checking and savings accounts/services along with handling moderately complex transactions professionally and accurately.

In this role, you'll be responsible for understanding the financial needs of clients, and providing outstanding solutions-based service. You'll create strong relationships with clients - who will become your regulars as you become their Banker - enabling you to provide them with personalized service. This includes recognizing other financial service needs such as mortgages, commercial loans and investment services, and referring those customers to appropriate banking specialists.

In Portland, you are often interacting with business/commercial clients, providing them with the services they need to help their businesses be successful.

Candidates for this position should possess exceptional customer service skills, a sales orientation and a high degree of accuracy in managing cash and following procedures. The ability to engage with business and individual clients in an engaging, professional manner is key to success, as is your ability to work well with your team of coworkers.

This 40 hours per week, full time position will be located in Portland, and includes some Saturday mornings (rotating coverage) until noon.

This position carries great benefits, including paid time off, holiday pay, 401k participation with a generous match (we put money in your 401k even if you don't), and access to Androscoggin Bank's full insurance benefit package (medical, dental, vision, life, and disability). Androscoggin Bank grants new parents paid parental leave, and also offers paid volunteer time. (And YES, we pay for your parking in Portland)

Requirements: Solid experience in customer service and a sales orientation, and demonstrated success in accuracy with cash or data management. High school diploma or equivalent. We'd love to see candidates with previous success in a customer-facing banking position. But even without experience, if you have a real spark, a professional demeanor, and an honest and easy ability to connect with people, wed like to see you apply. We may train a strong candidate who is interested in a career in banking.

High School Diploma or GED required. Some college coursework preferred.

We are deeply proud that Androscoggin Bank recently achieved B Corp Certification. This means well continue to use profit to power our purpose, rather than serving as the purpose itself. Well serve the best interests of our clients, our employees and our communities, while also honoring our environment. Learn more about it here -

*Androscoggin Bank is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information or veteran status.*

***EOE/Minorities/Females/Vet/Disabled***

**Qualifications**

**Skills**

**Behaviors**

**Preferred**

**Dedicated****:** Devoted to a task or purpose with loyalty or integrity

**Team Player****:** Works well as a member of a group

**Enthusiastic****:** Shows intense and eager enjoyment and interest

**Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well

**:**

**Motivations**

**Preferred**

**Goal Completion****:** Inspired to perform well by the completion of tasks

**Peer Recognition****:** Inspired to perform well by the praise of coworkers

**Work-Life Balance****:** Inspired to perform well by having ample time to pursue work and interests outside of work

**Growth Opportunities****:** Inspired to perform well by the chance to take on more responsibility

**Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization

**:**

**Education**

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

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