Customer Service Representative
3 days ago
Job Description
As a Service Associate at First Merchants Bank, you will play a vital role in delivering exceptional customer service and contributing to the overall success of our banking center.
Key Responsibilities:
- Customer Service: Provide top-notch customer service by responding to customer requests, answering inquiries, and building customer loyalty.
- Banking Center Operations: Assist with cash handling, balance daily transactions, and ensure compliance with regulations and reporting requirements.
- Sales and Service: Actively participate in a high-performing sales environment by selling bank products, making customer referrals, and participating in daily/weekly meetings and coaching sessions.
Requirements:
- High School Diploma or Equivalent.
- 3 months of sales, cash handling, or related experience.
What We Offer:
- Base Pay PLUS Bonuses
- Additional Benefits
About Us:
First Merchants Bank is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve. Our Vision, Mission, and Team statement reflect and reinforce that authentic service philosophy.
Our Vision: To enhance the financial wellness of the diverse communities we serve.
Our Mission: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team: We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging.
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