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Restaurant Host/Hostess

4 months ago

Auburn, United States Lucy's Restaurant Group Full time
Job DescriptionJob Description

Host/Hostess Summary

Position starts at $9.00/hour

Part Time

Lucy's is a fun, whimsical, family friendly, casual, laid back, neighborhood eatery. An American restaurant offering seasonal contemporary cooking, Lucy's menu is filled with locally sourced food that is made from the heart and served from the heart. We are shared plates, fun cocktails, boozy milkshakes, and a killer wine list with wine on tap. Lucy's radiates good vibes only. That being said, we are looking to add enthusiastic host staff to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important asset. We take great pride in selecting individuals that will help us to achieve our mission.

What will I be doing?

  • Greets guests with a smile upon arrival
  • Sets a positive tone for the diners as the first impression of staff at the restaurant
  • Identifies the appropriate seating and escorts guests to their table in a friendly and efficient manner
  • Offers menus making sure they are clean and presentable
  • Observes and reports any guests that need attention to waitstaff or management
  • Answers the telephone, checks voicemails, and books or confirms reservations in RESY system
  • Answers any general information questions about the dining experience such as dress code, special items on the menu, or special guest requests
  • Moves tables together to accommodate large parties
  • Keeps seating chart updated and accurate
  • Assists server assistants and other team members with set up and clearing of tables when necessary
  • Communicates with staff and management to remain informed and prepared
  • Provides for a safe work environment by following all safety and security procedures and rules

To Do This Kind of Work You Must Be Able To:

  • Understand and follow detailed instructions
  • Provide a professional appearance and manner including dress, conduct, speech, and attitude
  • Talk to different kinds of people to give information, answer questions, and provide the utmost quality service
  • Maintain a clean and neat work area
  • Stand or walk for extended periods of time
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping

Education

  • High school graduate or equivalent GED preferred
  • At least six months experience in restaurant or other hospitality industry preferred

In addition, we look for the demonstration of the following key attributes:

  • Positivity
  • Attention to Detail
  • Exceptional Work Ethic
  • Dependability
  • Guest Centricity
  • Adaptability
  • Ability to Work as Part of a Team