Guest Service Expert

2 months ago

Foothill Ranch, United States Marriott International Inc Full time
Additional Information Pay: $22.25/hour, Evening shift, Bistro Attendant, Weekday and Weekends Availability
Job Number 24156962
Job Category Food and Beverage & Culinary
Location Courtyard Foothill Ranch Irvine East/Lake Forest, 27492 Portola Parkway, Foothill Ranch, California, United States VIEW ON MAP
Schedule Part-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

The pay range for this position is $22.25 to $22.25 per hour and may offer 401(k) plan, earned paid time off and/or sick leave, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts and other wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

At Courtyard, were passionate about better serving the needs of travelers everywhere. Its what inspired us to create the first hotel designed specifically for business travelers, and its why the Courtyard experience today empowers our guests, no matter the purpose of their trip. Were looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

  • Guest Service Expert

    4 weeks ago

    Foothill Ranch, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Expert to join our team at Marriott International Inc. As a Guest Service Expert, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.Key ResponsibilitiesProvide exceptional customer service to guests, responding...

  • Guest Service Expert

    1 month ago

    Foothill Ranch, United States Courtyard by Marriott Full time

    Courtyard by Marriott - 27492 Portola Parkway [Front Desk Agent / Concierge] As a Guest Service Expert at Courtyard by Marriott, you'll: Greet and welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures, ensuring accuracy and efficiency; Handle guest inquiries and resolve any issues or...

  • Guest Service Expert

    3 weeks ago

    Foothill Ranch, United States Marriott Full time

    Additional Information Pay: $22.25/hour, Evening shift, Bistro Attendant, Weekday and Weekends Availability Job Number 24156962 Job Category Food and Beverage & Culinary Location Courtyard Foothill Ranch Irvine East/Lake Forest, 27492 Portola Parkway, Foothill Ranch, California, United States Schedule Part-Time Located Remotely? N Relocation? N Position Type...

  • Guest Service Expert

    2 months ago

    Foothill Ranch, United States Marriott Full time

    Additional Information Pay: $22.25/hour, Evening shift, Bistro Attendant, Weekday and Weekends Availability Job Number 24156962 Job Category Food and Beverage & Culinary Location Courtyard Foothill Ranch Irvine East/Lake Forest, 27492 Portola Parkway, Foothill Ranch, California, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N...

  • Guest Service Expert

    2 weeks ago

    Foothill Ranch, California, United States Marriott Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Service Expert to join our team at Courtyard. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide exceptional service to guests, ensuring...

  • Guest Service Expert

    1 month ago

    Foothill Ranch, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Guest Service Expert to join our team at Courtyard. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Your primary focus will be on setting tables, communicating with the kitchen, interacting and serving guests, and...

  • Guest Service Expert

    1 month ago

    Foothill Ranch, California, United States Marriott Full time

    About the RoleWe are seeking a skilled Guest Service Expert to join our team at Courtyard. As a key member of our front-of-house team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to guests, responding to their needs and...

  • Guest Service Expert

    1 week ago

    Foothill Ranch, California, United States Marriott Full time

    Job SummaryAs a Guest Service Expert at Marriott, you will be responsible for delivering exceptional customer experiences that exceed our guests' expectations. This role requires a high level of enthusiasm, a passion for providing outstanding service, and a commitment to ensuring that every guest feels valued and respected.Key ResponsibilitiesProvide...

  • Guest Service Expert

    1 month ago

    Foothill Ranch, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Guest Service Expert to join our team at Courtyard. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.Your primary focus will be on providing top-notch service to our guests, including setting tables,...

  • Guest Environment Expert

    1 month ago

    Foothill Ranch, United States Marriott Full time

    Additional Information Part time, Full Time, Housekeeping personnel Job Number 24146808 Job Category Housekeeping & Laundry Location Courtyard Foothill Ranch Irvine East/Lake Forest, 27492 Portola Parkway, Foothill Ranch, California, United States Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs...

  • Guest Environment Expert

    4 weeks ago

    Foothill Ranch, United States Marriott International, Inc Full time

    Additional Information Pay: $22.25/hour, Part time, Houseman, Laundry attendant, Evening shift, Day shiftJob Number 24175424Job Category Housekeeping & LaundryLocation Courtyard Foothill Ranch Irvine East/Lake Forest, 27492 Portola Parkway, Foothill Ranch, California, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type...

  • Guest Environment Expert

    2 weeks ago

    Foothill Ranch, United States Marriott International Inc Full time

    Additional InformationPay: $22.25/hour, Part time, Houseman, Laundry attendant, Evening shift, Day shift Job Number24175424 Job CategoryHousekeeping & Laundry LocationCourtyard Foothill Ranch Irvine East/Lake Forest, 27492 Portola Parkway, Foothill Ranch, California, United States, 92610VIEW ON MAP SchedulePart Time Located Remotely?N Position Type...

  • Guest Environment Expert

    4 weeks ago

    Foothill Ranch, United States Marriott International, Inc Full time

    Additional Information Pay: $22.25/hour, Part time, Houseman, Laundry attendant, Evening shift, Day shiftJob Number 24175424Job Category Housekeeping & LaundryLocation Courtyard Foothill Ranch Irvine East/Lake Forest, 27492 Portola Parkway, Foothill Ranch, California, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type...

  • Guest Environment Expert

    4 weeks ago

    Foothill Ranch, United States Marriott International Inc Full time

    Additional Information Pay: $22.25/hour, Part time, Houseman, Laundry attendant, Evening shift, Day shift Job Number 24175424 Job Category Housekeeping & Laundry Location Courtyard Foothill Ranch Irvine East/Lake Forest, 27492 Portola Parkway, Foothill Ranch, California, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position...

  • Guest Environment Expert

    4 weeks ago

    Foothill Ranch, United States Marriott International, Inc Full time

    Additional Information Pay: $22.25/hour, Part time, Houseman, Laundry attendant, Evening shift, Day shiftJob Number 24175424Job Category Housekeeping & LaundryLocation Courtyard Foothill Ranch Irvine East/Lake Forest, 27492 Portola Parkway, Foothill Ranch, California, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type...

  • Guest Service Representative

    4 weeks ago

    Foothill Ranch, California, United States Courtyard by Marriott Full time

    Courtyard by Marriott - Front Desk Agent / ConciergeAs a Guest Service Expert at Courtyard by Marriott, you will be responsible for providing exceptional customer service to our guests. Your primary duties will include greeting and welcoming guests, assisting with check-in and check-out procedures, handling guest inquiries and resolving any issues or...

  • Guest Service Ambassador

    1 month ago

    Foothill Ranch, California, United States Courtyard by Marriott Full time

    Be a Part of Our TeamCourtyard by Marriott is seeking a skilled Guest Service Expert to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Greet and welcome guests with a warm smile and provide personalized serviceAssist guests with check-in and...

  • Guest Service Expert

    2 months ago

    Foothill Ranch, United States Marriott Full time

    Marriott Hotels - 27492 Portola Parkway [Customer Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to...

  • Housekeeping Expert

    2 weeks ago

    Foothill Ranch, California, United States Marriott International Inc Full time

    At Marriott International Inc, we're passionate about delivering exceptional guest experiences. As a Housekeeping Expert, you'll play a critical role in ensuring our hotels are clean, comfortable, and welcoming to all our guests.As a key member of our housekeeping team, you'll be responsible for maintaining the appearance and cleanliness of our hotel spaces....

  • Housekeeping Expert

    4 weeks ago

    Foothill Ranch, California, United States Marriott Full time

    Job SummaryWe are seeking a skilled Guest Environment Expert to join our team at Courtyard Foothill Ranch Irvine East/Lake Forest. As a key member of our housekeeping team, you will be responsible for maintaining the appearance and cleanliness of our hotel, ensuring a memorable and unique experience for our guests.Key ResponsibilitiesMaintain the cleanliness...