Identity Access Management Support Engineer

2 weeks ago

Pleasanton, United States Albertsons Companies Full time

About the company Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose

: to create joy around each table and inspire a healthier tomorrow for every community. Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants. Placing a premium on adaptability, safety and family well-being, our work model, Presence with a Purpose, offers a hybrid work environment between remote work and office time. A one-size-fits-all approach does not apply to everyone, and teams are empowered to make decisions best for them.

Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. #bringyourflavor #LI-MF1

What you will be doing As a senior level Identity Access Management Support Engineer , you will provide SailPoint IIQ support by interfacing with key Technical Managers, Developers, and Engineers to understand the technology requests and the business complexities as they relate to IT requirements.

The position will be based out of our Pleasanton, CA office.

Main responsibilities Consult with management, customers and staff and drive process / procedure improvements. Participate in Proof of Technology (POT) and Proof of Concept (POC) to help identify the right solution and recommend the most efficient and cost-effective solution. Provide inputs to the RFP process to help with the product selection process. Hands-on engineering responsibilities (build, installation, configuration, upgrades, testing, deployment, and performance tuning & optimization) and document the procedures/instructions for other team members to follow. Identify opportunities and develop scripts to automate the engineering tasks where possible to minimize the manual work and to produce high quality and consistent work. Diagnose, isolate, and debug problems and perform problem resolution. Participate in troubleshooting and root cause analysis efforts to help identify the solutions and determine next steps to address the issues. Participate in planning and defining systems software and/or hardware requirements/specifications and/or customizations. Support and uphold Architecture/Design standards. Provide approach and contribute to the design of solutions, conduct, and coordinate the analysis, planning and implementation of solutions in the applicable technology domain. Assure quality, security and compliance requirements are met for supported area and oversees updating and testing of the business continuation plan. Adopt new technologies at a fast pace and apply them for solving business problems. Monitor and maintain the production environment to meet the SLAs. Share on-call responsibilities with teammates. “The salary range is $ 157,900 to $205,300 annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates. Benefits may include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation Pay (accrued based on hours worked) or Flexible Time Off, paid holidays (8-9 days annually), bereavement pay, and retirement benefits (such as 401(k) eligibility). [If applicable:] Associates in this position are also eligible for a quarterly bonus. "

What we are searching for Must have 4 Year degree (Computer Science, Information Systems or equivalent). 10+ years overall IT experience, with 5+ years of hands-on experience with the Identity and Access technologies. 7+ years professional experience as a system engineer and/or administrator responsible for design, implementation, installation, configuration, and 3rd level support with SailPoint IIQ or similar is required. Proven object-oriented programming in Java, and scripting experience in any two of Shell, Perl, AWK and Python is preferred. Candidate’s prior system administration with 2+ Unix platform experience will be considered.

What is it like at Albertsons? Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.

A copy of the full job description can be made available to you.

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