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Parts Counter Representative

1 month ago

Chattanooga, United States BRAMCO GROUP Full time
Job Details

Job Location
Chattanooga Branch - Chattanooga, TN

Position Type
Full Time

Education Level
High School

Travel Percentage
Negligible

Job Shift
Day

Description

Job Summary: The representative will provide excellent customer service, while assisting customers with a variety of parts needs.

Job Responsibilities:

Perform daily and operational activities in the parts department to include the following, but not limited to:
  • Assist customers in identifying parts, ordering manuals and processing part returns
  • Obtain price quotes and check availability
  • Provide excellent customer service via phone, e-mail or in person
  • Place orders with manufacturers for factory direct parts
  • File and other miscellaneous office duties
  • Other duties as assigned by management
Qualifications

Job Qualifications:
  • Must have High School Diploma or equivalent
  • Must have a minimum of 1 year experience in retail/counter sales. Heavy equipment industry a plus.
  • Excellent written and oral communication and basic mathematical skills.
  • Proficient with a computer, including the use of Microsoft programs (Word, Excel, PowerPoint, etc.)
  • Ability to stoop, kneel, push, pull, twist and carry and lift up to 40lbs.
  • Maintain excellent customer service
  • Must be able to pass a background, physical, and drug screen

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