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Parts Product Support Specialist
3 weeks ago
Why Choose Us?
Step into a world of opportunity with a company that embodies honor, integrity, and a relentless drive for excellence. WMH, Wheeler Material Handling, (www.wmhsolutions.com) stands as a beacon of experience, with over 35 years of industry mastery. We're not just fast-growing; we're the Southeast's fastest-growing material handling company, spanning 11 branches across NC, SC, TN, VA, GA, and AL. Our approach is unique - we offer complete solutions to our customers, and our commitment to employee success is unwavering.
Your Mission:
As our Parts Product Support Specialist, you hold the keys to delivering world-class customer service through our parts department.
Key ResponsibilitiesPicture yourself: ️️♂️️ ️
- Mastering counter sales and promptly addressing customer inquiries with a smile.
- Commanding daily parts orders and orchestrating seamless drop shipments.
- Fulfilling orders, ensuring precision in shipping or for customer pickup.
- Nurturing a spotless, secure, and inviting workplace and warehouse.
- Being the detective who resolves any inventory discrepancies.
- Deciding the best way to transport parts shipments, like a logistics pro.
- Skillfully handling a forklift for loading and unloading cargo.
- Making the magic happen by checking in daily and weekly stock orders.
- Fostering a culture of collaboration and camaraderie with your team.
Join the Revolution:
Our work environment is as diverse as our ambitions, from climate-controlled offices to bustling warehouses.
Power Up:
This job is active, demanding your presence - standing, walking, bending, kneeling, stooping, crouching. You'll lift and move items weighing over 50 lbs. Vision? You've got it - close, distant, color, peripheral, depth perception, and a knack for adjusting focus. ️️
Skills, Knowledge and ExpertiseYour Arsenal: ⚡
- A High School Diploma or GED.
- Exceptional Customer Service Skills.
- Parts experience in heavy equipment, agriculture, or automotive industries (preferred).
- A positive, collaborative spirit within a dynamic team.
- Proficiency in Microsoft 365 Suite, especially advanced Excel.
- A tireless work ethic driven by dedication, self-motivation, and boundless energy.
- Unwavering attention to detail – your superpower.
- Superior analytical and interpersonal skills.
- A knack for creative problem-solving and strategic planning.
- Coaching prowess that sets you apart.
- A gift for articulate verbal and written communication.
BenefitsBenefits That Shine: ️⏰
- Top Notch Health insurance
- Paid Holidays and Paid Time Off (Vacation & Personal time)
- Retirement plan, Profit Sharing, and Financial Planning support
- A flexible schedule that puts life back in balance
- Professional development assistance that fuels your growth
Commitment to Growth:
- We believe in rewarding excellence and commitment, with opportunities for pay increases as you grow and excel in your role. Join us and be a part of a team where your efforts are not just appreciated but tangibly rewarded
Ready to Launch Your Career? Join Us Today
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Chattanooga, United States WMH Full timeJob DescriptionJob DescriptionDescription️Senior Parts Product Support Specialist: The Real MVP of Customer Satisfaction Ignite Your Career! Why Choose Us?Step into a world of opportunity with a company that embodies honor, integrity, and a relentless drive for excellence. WMH, (www.wmhsolutions.com) stands as a beacon of experience, with over 35 years...
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