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Patient Service Representative PRN

4 months ago

Chattanooga, United States Surgery Partners Full time
Description

JOB TITLE: Patient Service Representative

GENERAL SUMMARY OF DUTIES:

The Patient Services Representative performs general business office functions that may include some or all of the following:

  • Charge capture and over-the-counter payment posting;
  • Insurance verification and eligibility;
  • Insurance pre-authorization/pre-certifications;
  • Counseling patients and families on insurance and payment issues prior to surgery.
  • Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner.
  • Registers patients in the system.
  • Collects and revises all patient insurance information.
  • Collects co-pays, deductibles and other out of pocket amounts at the time of service.
  • Posts approved adjustments to patient accounts.
  • Balances receipts, reconciles daily work batches and prepares audit trail.

REQUIREMENTS:

  • High school diploma or GED required.
  • College degree a plus.
  • Two years minimum front office experience in a medical environment.