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Intern - Innovation Business Process Analyst
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MIS Business Analyst
2 months ago
The responsibilities of this job include, but are not limited to, the following:
Helping departments map out current and future state business processes and developing flow diagrams;
Working with department subject matter experts to define scope, schedule, and prioritization of business projects;
Documenting and validating decisions and project requirements with subject matter experts to validate desired outcomes;
Working closely with department subject matter experts to identify, document, and model processes and reports in the business analysis system;
Communicating and escalating risks and issues related to assigned projects as appropriate;
Tracking and reporting on all enhancement requests from department managers;
Helping maintain business User Guides through updates and workflow changes;
Providing training on business processes and procedures as needed;
Creating, updating, and maintaining electronic forms, workflows, and reports in the business analysis system;
Providing access to appropriate reports for specific positions (e.g., supervisor or manager reports);
Providing end user support within business analysis system;
Identifying, documenting, and validating business, functional, and technical requirements for projects requiring IT resources, including those requiring software development efforts;
Participating in project requirement, planning, and review sessions and walkthroughs with business stakeholders, vendors, and MIS employees;
Performing current state analysis of existing business systems, applications, and functions;
Producing requirements-related work products, including specifications, process flow diagrams, mockups, storyboards, and wireframes;
Understanding and documenting core business functions, processes, and workflows associated with a variety of departments and projects;
Understanding core systems, applications, and technical platforms;
Becoming a subject matter expert on a variety of processes who can easily liaise between MIS and other departments;
Collaborating with MIS and other departments to develop business cases and cost-benefit analyses associated with new project requests;
Identifying and mitigating project issues and/or risks related to requirements;
Reviewing and evaluating technical solution design to ensure it meets business requirements and long term product goals;
Creating data visualizations and reports using modern business intelligence (BI) tools connected to data from various sources (e.g., databases, spreadsheets, or files);
Acting as primary backup for the Technical Project Manager;
Assisting with other duties as assigned.
Minimum education and professional requirements include, but are not limited to, the following:
Bachelor's Degree in Computer Science, Engineering, or related discipline (or equivalent work experience);
Knowledge of computer programming logic;
Understanding of Software Development Lifecycle (SDLC) methodologies, metrics analysis, methodologies, and documentation standards;
Highly self-motivated and self-managed; ability to work independently and as part of a team with minimal coaching or supervision;
Ability to organize and work under strict time and production deadlines while producing quality deliverables;
Ability to learn new software and systems quickly;
Excellent verbal and written communications with both technical and non-technical audiences;
Knowledge and experience with Microsoft products (e.g., Outlook, Word, Excel, Visio, and Powerpoint);
Ability to prioritize and multitask.
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