Role - Content Writer - Location - Richmond, VA - Hybrid - Contract position.

1 month ago

Richmond, United States Lorven Technologies Full time
Position: RIC - Content Writer (741106)

Location: 400 Richmond Highway Richmond, VA 23219 - Hybrid

Contract Position

Web Cam Interview Only

The Customer Service Division of DPU is seeking a skilled Process Writer to develop creative and engaging content for various operational areas. This includes job/desk aids, process reminders, procedural checklists, FAQs, operating procedures, and other relevant documentation. The ideal candidate will be proficient in the Microsoft Suite, Teams, and possess a toolkit of modern software applications to enhance content creation and distribution.

Key Responsibilities:
  1. Content Development: Create and manage comprehensive documentation such as standard operating procedures (SOPs), job aids, FAQs, newsletters, and other relevant content for employee consumption.
  2. Collaboration: Meet with business owners and front-line staff to understand business needs and translate these into clear, actionable content. Work closely with internal stakeholders to ensure alignment and consistency in messaging, branding, and style.
  3. Editing and Quality Control: Edit existing content to ensure voice, grammar, and style are consistent with established branding and style guidelines.
  4. Framework Development: Develop and maintain a standard operating procedure framework to support consistent and effective content development.
  5. Regular Updates: Review and update information on a daily, weekly, and monthly basis to ensure all content remains current and relevant.
  6. Updates and Maintenance: Stay up to date on operational changes and ensure all content is current and relevant. Create and schedule process reminders, distribute process changes, and other time-sensitive information via Microsoft Teams for multiple division channels.
  7. Content on Demand: Respond to urgent content creation requests, delivering high-quality materials within tight deadlines.
Qualifications:

Education: Bachelor's degree in English, Communications, Technical Writing, or a related field.
  1. Experience: Minimum of 3 years of experience in technical writing, content creation, or a similar role within a utility or operations environment.
  2. Skills:
    1. Proficient in Microsoft Office Suite, Teams, and Canva.
    2. Strong writing and editing skills with a keen eye for detail.
    3. Ability to understand and translate technical information into clear, concise documentation.
    4. Excellent communication and interpersonal skills.
    5. Ability to work independently and manage multiple projects simultaneously.
    6. High level of competence in technology, including AI, website updating, OneDrive, and other complex digital sharing tools.
Preferred Qualifications:
  1. Experience in the utility industry, particularly in water and gas operations.
  2. Familiarity with modern software applications used in content creation and distribution.
  3. Experience writing process and procedures for customer service or a call center
  4. Experience writing process and procedures for government or federal regulations.

  • Role - Content Writer - Location - Richmond, VA - Hybrid - Contract position.

    4 weeks ago

    Richmond, United States Lorven Technologies Full time

    Position: RIC - Content Writer (741106) Location: 400 Richmond Highway Richmond, VA 23219 - Hybrid Contract Position Web Cam Interview Only The Customer Service Division of DPU is seeking a skilled Process Writer to develop creative and engaging content for various operational areas. This includes job/desk aids, process reminders, procedural checklists,...

  • Technical Writer

    1 month ago

    Richmond, United States Cognizant Full time

    Technical Writer (Hybrid) Cognizant is looking for an experienced top-notch Technical Writer to grow with our team! As a Technical Writer you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive. An ideal candidate is someone who enjoys working in a fast paced, collaborative team. Someone...

  • Technical Writer

    1 month ago

    Richmond, United States Cognizant Full time

    Technical Writer (Hybrid) Cognizant is looking for an experienced top-notch Technical Writer to grow with our team! As a Technical Writer you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive. An ideal candidate is someone who enjoys working in a fast paced, collaborative team. Someone...

  • CloudFusion Developer Position in Richmond, VA

    4 days ago

    Richmond, Virginia, United States Phaeton Solutions Full time

    Job OverviewWe are seeking a skilled CloudFusion Developer to join our team in Richmond, VA. This is a hybrid position that requires 2-3 days/week onsite work.About the RoleThe primary responsibility of this role is to maintain, enhance, and document assigned web applications developed in ColdFusion. The successful candidate will also assist in the...

  • Business Analyst

    3 months ago

    Richmond, United States Lorven Technologies Full time

    Position: SCC Business Analyst 4 Location: Richmond, VA (Hybrid Role) Contract SCC seeks a Business Systems Analyst to work on an in-house software development project for the Division of Securities and Retail Franchising. This position will be responsible for eliciting functional requirements for the division's new SERFIS software system that will replace...

  • Technical Writer

    4 weeks ago

    Richmond, United States Cognizant Full time

    Technical Writer (Hybrid) Cognizant is looking for an experienced top-notch Technical Writer to grow with our team! As a Technical Writer you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive. An ideal candidate is someone who enjoys working in a fast paced, collaborative team. Someone...

  • Technical Writer

    3 weeks ago

    Richmond, United States Cognizant Full time

    Technical Writer (Hybrid) Cognizant is looking for an experienced top-notch Technical Writer to grow with our team! As a Technical Writer you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive. An ideal candidate is someone who enjoys working in a fast paced, collaborative team. Someone...

  • Technical Writer

    4 weeks ago

    Richmond, United States Cognizant Full time

    Technical Writer (Hybrid) Cognizant is looking for an experienced top-notch Technical Writer to grow with our team! As a Technical Writer you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive. An ideal candidate is someone who enjoys working in a fast paced, collaborative team. Someone...

  • Rose International | Technical Writer-Systems Analyst | richmond, va

    5 days ago

    richmond, United States Rose International Full time

    Date Posted: 12/05/2024Hiring Organization: Rose InternationalPosition Number: 475242Job Title: Technical Writer-Systems AnalystJob Location: Richmond, VA, USA, 23219Work Model: HybridEmployment Type: TemporaryEstimated Duration (In months): 7Min Hourly Rate($): 50.00Max Hourly Rate($): 55.00Must Have Skills/Attributes: Communications, MS Project,...

  • Business Analyst 4-Richmond, VA

    3 months ago

    Richmond, United States Lorven Technologies Full time

    Position: VDOT Business Analyst 4 Location: Richmond, VA (Hybrid Role) Contract Serve as Change Coordinator ,Monitoring the End to End Change Management process to assess, control and track RFCs. Assist with Supporting the CM Tool and monitoring the Configuration Management process. Process Normal, Standard, Emergency, RFCs by working with ITD Developers,...

  • Technical Writer

    4 weeks ago

    Richmond, VA, United States Cognizant Full time

    Technical Writer (Hybrid) Cognizant is looking for an experienced top-notch Technical Writer to grow with our team! As a Technical Writer you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive. An ideal candidate is someone who enjoys working in a fast paced, collaborative team. Someone...

  • Technical Writer 4

    1 month ago

    Richmond, United States Serigor Inc Full time

    Job Title: Technical Writer 4 (Hybrid) Location: Richmond, VA Duration: 12+ Months Job Description: 6+ years of proven experience in systems documentation to include source code, technical documentations including user documentation, how-to guides, integration guides, computer systems operation guides and product specifications that increase the experience...

  • Convergenz | Recruiter | richmond, va

    5 days ago

    richmond, United States Convergenz Full time

    Job Title: HR RecruiterW2 Hourly Rate: $39.50 / hourHybrid Contract - 3 days onsite in McLean or Richmond6 month contract - potentially contract to hire 2 round interview processJob Overview:We are seeking a highly motivated HR Recruiter to join our team. This role will focus on sourcing and onboarding candidates for capital markets and commercial real...

  • IT Trainer

    2 days ago

    Richmond, United States Lorven Technologies Full time

    Position: VDH IT Trainer Location: Richmond VA - Hybrid Contract Position Web Cam Interview Only The agency has a need for a trainer with Information Technology related skills to assist VDH, local health district employees, and sub-recipient sites within the HIV Care Services Program, Provide Enterprise. VDH has determined that there is a need for a trainer...

  • Richmond National | Talent Acquisition Specialist | richmond, va

    1 week ago

    richmond, United States Richmond National Full time

    Job Title: Talent Acquisition SpecialistLocation: On-site in Glen Allen, VARichmond National Insurance Company is an excess and surplus lines insurance company that specializes in underwriting property, casualty and professional liability risks for small businesses that have difficulty finding coverage in the standard insurance market. Richmond National is a...

  • Complete Dental Care of Richmond | Dental Hygienist | richmond, va

    2 weeks ago

    richmond, United States Complete Dental Care of Richmond Full time

    $5000 Welcome Bonus Dental Hygienists - Richmond, VA New Grads Welcome! Complete Dental Care of Richmond is hiring! We offer full benefits, a competitive hourly wage, monthly and quarterly bonus opportunities, CEs, mentorship and MORE! We pride ourselves on our Doctor/Hygiene collaboration and positive work environment, all while having fun along the...

  • Sr Oracle Database Developer

    2 months ago

    Richmond, United States Lorven Technologies Full time

    Position: Sr Oracle Database Developer Location: Richmond VA 23219 - Hybrid Contract Position Both Web Cam and In Person Interview LOCAL CANDIDATES ONLY. *Local Richmond candidates or candidates willing to relocate to Richmond due to onsite work requirement *Web Cam and ONSITE interviews *Candidates must be willing and able to work onsite 2 days/week for...

  • IT Security Architect 4 Beaufont Springs Drive Richmond, VA

    1 week ago

    Richmond, United States Lorven Technologies Full time

    Position: VITA - IT Security Architect 4 (741190) Location: 7325 Beaufont Springs Drive Richmond, VA 23225 - Hybrid Contract Position REQUIRED ON SITE: 4 days/week - NO EXCEPTIONS! Parking available for contractors on site ABOUT THE ROLE This position is for the remediation of the existing SSP and baseline backlog of submitting new requests Ensure that...

  • VPT Solutions Developer Beaufont Springs Drive Richmond, VA

    1 week ago

    Richmond, United States Lorven Technologies Full time

    Position: VITA - VPT Solutions Developer - TWO ROLES (738023) Location: 7325 Beaufont Springs Drive Richmond, VA 23225 (Hybrid Role) Contract Position Web Cam Interview Only Total Exp - More than 10Yrs ABOUT THE ROLE VPT (Virginia Permitting Transparency) project A developer contractor is required to perform operations and maintenance support on legacy...

  • Advancement Leader for Richmond Community

    7 days ago

    Richmond, Virginia, United States Rise Richmond Full time

    Director of Advancement Opportunity at Rise RichmondRise Richmond seeks a highly skilled Director of Advancement to lead our fundraising efforts and grow our community of supporters.About the Role:This is a full-time, exempt position with an anticipated hiring range of $75,000 to $90,000, commensurate with skills and experience.The successful candidate will...