Current jobs related to Customer Service - Fort Wayne - WaterFurnace International

  • Customer Service Representative

    2 weeks ago

    Fort Wayne, Indiana, United States Domino's Pizza LLC Full time

    Customer Service Representative at Domino's Pizza LLCWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, taking orders, and maintaining a clean and welcoming...

  • Customer Service Representative

    1 month ago

    Fort Wayne, Indiana, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Ambassador

    2 weeks ago

    Fort Wayne, Indiana, United States Elevate Energy Team Full time

    Job OverviewElevate Energy Partners is committed to delivering exceptional customer experiences. As a Customer Service Representative, you will play a vital role in achieving this goal by providing personalized support to our clients' customers.Key ResponsibilitiesDevelop a deep understanding of our clients' products to effectively communicate their benefits...

  • Customer Service Representative

    2 weeks ago

    Fort Wayne, Indiana, United States Walgreens Full time

    Deliver Exceptional Customer Service at WalgreensAs a Customer Service Associate at Walgreens, you will be the face of our company, providing a distinctive and delightful customer experience. Your primary responsibility will be to register sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service.Key...

  • Customer Service Representative

    2 weeks ago

    Fort Wayne, Indiana, United States Walgreens Full time

    At Walgreens, we're looking for a Customer Service Associate to join our team. As a key member of our retail sales team, you'll be responsible for delivering exceptional customer experiences and providing top-notch service to our customers. Your duties will include registering sales on assigned cash registers, recommending items for sale, and providing...

  • Customer Service Representative

    6 months ago

    Fort Wayne, United States Business Development Firm Full time

    The Customer Service Representative is an essential part of our Customer Service and Sales team. The primary goal of the Customer Service Representative is to consistently provide a high level of support and experience to the team in order to maintain clients, generate revenue, grow the client base, and grow the company. Who you will be working with: Our...

  • Customer Service Representative

    1 month ago

    Fort Wayne, Indiana, United States Lincoln Financial Services Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Lincoln Financial Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their needs are met.Key ResponsibilitiesRespond to customer...

  • Customer Service Ambassador

    1 week ago

    Fort Wayne, Indiana, United States Elevate Energy Team Full time

    Job OverviewElevate Energy Partners is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and meeting company sales goals.Key Responsibilities:Develop a deep understanding of our clients' products to effectively communicate their...

  • Customer Service Representative

    1 week ago

    Fort Wayne, Indiana, United States Elwood Staffing Full time

    Customer Service RepresentativeAre you looking for a position that offers opportunities for growth and development? Elwood Staffing is seeking a highly organized and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding...

  • Customer Service Representative

    1 week ago

    Fort Wayne, Indiana, United States Chick-fil-A Jefferson Pointe Full time

    Customer Service RepresentativeAt Chick-fil-A Jefferson Pointe, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Provide friendly and attentive service to guestsTake customer orders and complete...

  • Customer Service Representative

    2 months ago

    Fort Wayne, Indiana, United States Kroger Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Kroger. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and promoting our products and services.Key ResponsibilitiesCustomer...

  • Customer Service Supervisor

    3 weeks ago

    Fort Wayne, Indiana, United States Burlington Full time

    Customer Service Lead at BurlingtonAs a Customer Service Lead at Burlington, you will play a key role in ensuring exceptional customer experiences across our stores. Your responsibilities will include:Key Responsibilities:Directing cashier coverage and customer flow at the front of lines to optimize service efficiencyCollaborating with the management team to...

  • Customer Service Liaison

    2 weeks ago

    Fort Wayne, Indiana, United States State Farm Insurance Full time

    Customer Relations RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Relations Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Assist customers with their insurance needs and provide...

  • Customer Service Representative

    2 weeks ago

    Fort Wayne, Indiana, United States Essex Furukawa Magnet Wire US Full time

    Job Title: Customer Service RepresentativeJob Summary:Essex Furukawa Magnet Wire US is seeking a motivated and customer-focused Customer Service Representative to join our dynamic Sales Customer Service team. As a key member of our team, you will be responsible for receiving, processing, and expediting customer orders for OEM customers. You will also...

  • Customer Service Representative

    4 weeks ago

    Fort Wayne, Indiana, United States Kroger Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Kroger. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and promoting our products and services.Key ResponsibilitiesCustomer...

  • Customer Service Advisor

    4 weeks ago

    Fort Wayne, Indiana, United States Professional Management Enterprises Full time

    Customer Care Representative Job DescriptionAt Professional Management Enterprises, we are seeking a highly skilled and compassionate Customer Care Representative to join our team. As a trusted advisor and educator, you will play a vital role in guiding our customers to a better healthcare experience.Key Responsibilities:Respond to customer inquiries via...

  • Customer Service Representative

    1 week ago

    Fort Wayne, Indiana, United States Superior Essex Full time

    Customer Service RepresentativeWe are seeking a motivated and customer-focused professional to join our dynamic Sales & Customer Service team at Superior Essex. As a Customer Service Representative, you will be responsible for receiving, processing, and expediting customer orders for OEM customers. You will also interface with warehouses, manufacturing...

  • Customer Service Representative

    4 weeks ago

    Fort Wayne, Indiana, United States Spherion Full time

    Job Title: Customer Service RepresentativeSpherion is seeking a highly skilled Customer Service Representative to join our team in Fort Wayne, IN. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answer phone calls and respond to customer inquiries...

  • Customer Service Representative

    4 weeks ago

    Fort Wayne, Indiana, United States City of Allen Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. In this role, you will be responsible for providing exceptional customer service to our members, assisting with front desk operations, conducting facility tours, and resolving customer complaints.Key ResponsibilitiesProvide...

  • Customer Service Representative

    2 months ago

    Fort Wayne, Indiana, United States City of Allen Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. In this role, you will be responsible for providing exceptional customer service to our members, assisting with front desk operations, conducting facility tours, and resolving customer complaints.Key ResponsibilitiesProvide...

Customer Service

5 months ago

Fort Wayne, United States WaterFurnace International Full time

**Customer Service - Commercial**

Sales - Commercial Fort Wayne, Indiana Minimum Experience **Mid-level** Our Purpose

To transform the way we use energy, protect resources for future generations, and give people the freedom to focus on life. Company Brief

WaterFurnace is a Water Source/Geothermal Heat Pump and Heat Recovery Chiller Company with R&D, Manufacturing, Marketing and Sales Teams headquartered in Fort Wayne, IN with over 275 Employees in the US and Canada. Our HVAC solutions are installed into the Residential and Commercial HVAC / Renewable Energy markets primarily across NA. Our technology is the most efficient way to heat and cool homes and buildings and heat potable hot water. We are a Clean Energy Company.

Job Overview

The Commercial Customer Service rep processes and tracks orders received via our e-commerce site, Oracle CPQ, as well as via email. They also ensure each order has the key documentation attached and completed and communicates clearly and efficiently with the customer when items are incomplete. This role works closely with other departments such as credit, manufacturing, and shipping to ensure orders are scheduled and effectively communicates the expected timelines, order information and dates to the customers in a timely manner.

Successful candidates will address and manage wide-ranging questions and requests from our network of Commercial Reps, Distributors, and International customers. This position partners closely with regional sales managers, pre-sales application support, as well as post sales tech service. Provide customer-driven information to the organization via SalesForce CRM. Adhere to company policies and procedures and ISO requirements.

Skills Required:

* Must have strong working knowledge of MS Office applications.

* Previous experience in an ISO 14001 work environment, with Epicor ERP, Oracle CPQ, and SalesForce, experience is highly desired.

* A professional and upbeat telephone and general communications skills are a must.

* Demonstrate ability with the following competencies: works independently, highly motivated self-starter, professional verbal and written communication, attention to detail, eagerness to learn and take on new and additional responsibility as needed, foster teamwork within the group and company and courtesy combined with a sense of urgency.

Experience Requirements:

* Three (3) years experience as a Customer Service Representative in a fast-paced business-to-business manufacturing environment is desired.

* Technical product knowledge is a plus. International import/export knowledge is a plus.

Location Fort Wayne, Indiana Minimum Experience Mid-level