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Front Office Associate

2 months ago

Fort Myers, United States Millennium Physician Group Full time

Millennium Physician Group

is one of the largest comprehensive primary care practices with healthcare providers throughout Florida.

At Millennium Physician Group, you will find an organization that focuses on family and building a strong network of people to care for the communities we serve. We are always searching for employees who have a strong customer service attitude, fantastic teamwork skills and a willing smile ready to share.

Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group.

If you are interested in joining an organization that puts an emphasis on teamwork and family, then Millennium Physician Group is the right choice.

As a Front Office Associate, you will be responsible for managing patient appointments, coordinating with medical staff, and maintaining accurate records. Your exceptional organizational skills and attention to detail will be instrumental in keeping our clinic running smoothly. From answering phone calls and addressing inquiries to handling insurance paperwork, your multitasking abilities will shine as you balance multiple tasks with ease. Your friendly and professional demeanor will create a welcoming atmosphere for our patients, making them feel comfortable and supported throughout their visit. If you're ready to make a meaningful impact in the healthcare industry, apply now to be a part of our dedicated team

Objectives of this role

Provide an exceptional patient experience

Ensure efficient appointment and scheduling management

Keep accurate records

Maintain confidentiality and secure confidential data

Support physicians and nurses in providing accurate and organized care

Ensure efficient patient management processes

Cultivate confident relationships with new and existing patients

Act as a liaison between providers, patients, and visitors

Maintain a clean and accessible medical office

Remain knowledgeable and equipped to handle evolving needs

Responsibilities

Greet patients with a friendly demeanor

Assist with check-in procedures

Maintain accurate patient records

Coordinate with medical staff to schedule appointments and efficiently manage changes or cancellations

Maintain and organize the electronic appointment system

Adhere to privacy regulations such as HIPAA

Actively participate in team meetings, share insight and provide support to colleagues when needed

Required skills and qualifications

High School Diploma or equivalent

Knowledge of medical terminology

Proficient in using computer systems and electronic health records and systems (EHR/EMR)

Familiar with scheduling software, billing systems, and basic data entry skills

The ability to frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.

Preferred skills and qualifications

6 months-1 year related experience

Experience working with Athena software

Bilingual

Apply now

to join our esteemed medical team and become part of a vibrant community dedicated to delivering exceptional patient care in a picturesque setting.

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