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Receptionist

2 months ago

Denver, United States Volunteers of America Full time
WHO WE ARE

Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.** The Receptionist will oversee general administrative functions and activities of the office. The Receptionist handles a variety of administrative support tasks, including answering phones, receiving visitors and volunteers, assisting with scheduling meeting rooms, sorting, and distributing packages/facility mail, outgoing/incoming Fed-Ex orders, and managing office supply orders/light accounting duties, advancement duties, and HR support

Essential Duties and Responsibilities
  • Greet, welcome, and direct clients, volunteers, and visitors with a positive, helpful attitude.
  • Answer phones in a professional manner and routing calls as necessary to department program staff
  • Provide clerical support such as answering phones, sorting, and distributing mail/packages, and preparing documents, and scheduling meeting rooms.
  • Support HR Department with clerical work including driver eligibility list and cell phone reimbursement list.
  • Support Accounting department with basic AP support, document management, and other duties.
  • Support Advancement team by performing clerical work including writing thank you notes.
  • Maintain workplace security by following procedures, issuing, checking and collecting badges as necessary and maintaining visitor logs.
  • Support continuity among work teams by documenting and communicating actions, irregularities, and continuing needs from the reception area.
  • Provide excellent customer service.
Supervisory Responsibilities
  • There are no supervisory responsibilities for this position.
Working Conditions and Physical Requirements

While performing the duties of this position, the employee is regularly required to speak and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Position Type and Expected Hours of Work

•Monday - Friday 9:00am - 4:00pm

Location

2660 Larimer Street

Salary

$19.00-$20.00/hr

Benefit eligibility is based on job type/status

Vacation Time

Separate Sick Time

Paid Holidays

Floating Holidays

Personal Days

Volunteer/Wellness Day

Tuition Assistance

Pension Plan

403b Retirement Plan with Agency Match

Health, Dental, Vision, Pet Insurances

Life Insurance

Accident Insurance

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Service Loan Forgiveness

Volunteers of America is an EEO/AA Employer

POSITION WILL REMAIN OPEN UNTIL FILLED

VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE

Veterans Strongly Encouraged to Apply

Requirements

Competencies
  • Models core culture attributes of Volunteers of America Colorado Branch that include "AIRS" (Accountability, Integrity, Respect and Service).
  • Models and pursues with vigor Volunteers of America Colorado Branch three strategical critical virtues of HHS (Humble, Hungry, Smart (People Smart)).
  • Self-motivated and directed.
  • Must be adaptable and flexible, able to maintain confidentiality, be a good listener, customer focused and professional.
  • Able to prioritize and plan work activities to use time efficiently.
  • Dependable, able to follow instructions and respond to management direction.
  • Telephone Skills.
  • Good Listening and communication skills.
  • Organization.
  • Ability to Handle Pressure.
Minimum Qualifications of Position
  • High School Diploma.
  • Prior experience as a receptionist.
  • Intermediate experience in Microsoft Office.
Preferred Qualifications of Position
  • Associate degree in accounting, business or related field.
  • Advanced in Microsoft Office.
  • Fluent in Spanish.
  • Experience in Trauma Informed Care.

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process.

Salary Description

19-20/hr