Retail Manager

2 weeks ago


Albuquerque, United States MVD Express Full time

>> Retail Manager Retail Manager Summary Title:Retail ManagerID:NMABQRMAN002Location:AlbuquerqueDepartment:Retail Description With over two decades of experience, MVD Express provides licenses/Real ID, titles, registrations, call center support, and dealer services to over 300,000 customers annually through our Retail, Commercial, and Support Divisions. As the leading third-party agent and partner for the State of New Mexico, our deep understanding of industry issues inspires us to design better solutions while maintaining a culture of continuous improvement that fosters efficiency, transparency, and accountability.

* Omni-channel service model that has capability to serve both consumer & commercial clients

* Call Center & Help Desk Support

* Advising & Consultation for all Motor Vehicle & Licensing Operations

* RFP Development

* Modernization Support

Youre an enthusiastic leader with a proven track record in coaching employee performance and developing a cohesive team that exceeds all goals & metrics. Youre an excellent candidate for this position if

youve been described as enthusiastic and dynamic

youre at your best when youre wearing multiple hats

you pride yourself on taking ownership and producing results

you thrive in fast-paced environments where compliance and accuracy matter, and

youre smart enough that firefighting is the name of the game

**AND YOUR EXPERIENCE INCLUDES**

...youve been the Big Cheese: entirely responsible for a retail location & its success

you have at least 3 years progressive responsibility in ONE organization

you have 3 years of personnel management experience

youve earned your High School Diploma or GED

you have fluency in English and Spanish (absolutely NOT a deal breaker, this is a nice to have)

**BUT YOUR LIFE EXPERIENCE EXCLUDES:**

DUI/DWI convictions

Felony convictions

unpaid taxes

Were proud to offer the following Total Rewards:

* $37,440 starting base salary + $2.00 HERO Pay

* $0.50 differential for bilingual English/Spanish employees

* Medical, Dental & Vision Benefits

* STD, LDT, & Life Insurance

* Employee Assistance Program & Referral Program

* Discounts on MVD Services

* Major Holidays Off, Paid Holidays

* Every Sunday Off

* Paid Time Off/ Unpaid Time Off

* Business Casual Dress Code Wear Jeans & Sneakers Every Day

We are practicing social distancing and masks are required for all employees and customers. Mandatory Bi-weekly Covid-19 testing for those not fully vaccinated (2 weeks after your last Covid-19 vaccination).

MVD Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

MVD Express participates in the E-Verify Program. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employees Form I-9 to confirm work authorization.

Alternatively, you can apply to this job using your profile on one of the following sites:



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