Retail Lead

6 months ago

Albuquerque, United States Goodwill Industries of New Mexico Full time

Job Type

Full-time

Description

You want more from your job; you want a sense of fulfillment. You want a career with opportunities, to learn and grow. You want Goodwill Industries of New Mexico (GINM), where the power of work can transform your life, and the lives of others. GINM is looking for an enthusiastic, career-minded Retail Lead to assist our customers and support our mission, which is to provide skills training, job placement and social services to New Mexicans. We are a second chance employer offering advancement opportunities. Day-to-day responsibilities consist of customer service, training employees, assist the Manager/Assistant Manager in planning, assigning and directing work, cash accountability and securing company assets, just to name a few. GINM is committed to providing employees what they need to be successful. Goodwill offers competitive pay and benefits, work-life balance, and the opportunity to make a difference. What are you waiting for? Apply today

$14.75/hour, guaranteed 38 hours a week.

Essential Duties and Responsibilities:

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

  • Adherence to the attendance and punctuality policies of Goodwill
  • Exhibit excellent customer service skills as related to your position.
  • Answers and resolves customer's complaints and inquiries and promotes excellent customer service.
  • Closes store, reconciles cash with daily sales reports and secures store/facility in the absence of the Store Manager and Assistant Manager.
  • Supervises the sales floor, processing area and donation center to ensure accountability.
  • Performs work of retail associates, as defined the retail associate job description.
  • Maintain confidentiality of all privileged information.
  • Performs other incidental and related duties as required and assigned.
  • Assists in training, supervising and mentoring retail associates in store procedures and policies.
  • Stocks and maintains merchandise on sales floor.
  • Promotes sales by setting up displays and arranging merchandise.
  • Receives cash, credit card payments etc. for goods; issues change and receipts; assists customers in the accurate application of their transaction according to established policies and procedures.
  • Opens store and prepares the store/facility for business in the absence of store manager and assistant manager.
  • Prepares and maintains records of store operations including but not limited to daily sales reports, cash deposits and opening/closing reports.
  • Communicates and documents progress, concerns and problems to Store Manager and/or Assistant Manager.
  • Attends and participates in regularly scheduled staff meetings.
  • Observes behavior of customers entering operation; reports suspicious behavior to supervisor or security.
  • Operates material handling equipment.
Supervisory Responsibilities: In conjunction with the Manager and/or Assistant Manager, supervises employees in the assigned store/facility and as directed. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning, directing work, cash accountability and securing company assets.

Requirements
  • Knowledge of organizational practices, policies and procedures and compliance with same
  • Knowledge of and compliance with all safety policies and procedures.
  • Ability to read, write, and understand English.
  • Knowledge of retail operations and customer service standards.
  • Knowledge of basic math, accounting and cash management.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to work extended hours and various work schedules.
  • Ability to handle multiple tasks and meet deadlines.
  • Ability to carry out instructions furnished in verbal or written format.
  • Ability to work independently with minimal supervision.
  • Ability to maintain confidentiality.
  • Ability to demonstrate excellence in everything, and continually seek improvement in results.
  • Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds and people with disabilities.
Physical Demands and Work Environment: While performing the duties of the job, the employee is regularly required to use hands, fingers, handle, or feel; reach with hands and arms; see, talk and hear. The employee is frequently required to sit and walk, and may be required to stand for eight or more hours. Work is generally performed indoors in a retail setting where the employee will have frequent contact with the public. The employee is occasionally required to stoop, kneel, crouch, crawl and lift/move up to 50 lbs and may occasionally be exposed to outside weather conditions.

Minimum Qualifications: The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background check and drug test.
  • High School Diploma/GED.
  • Two years retail work experience or equivalent combination of education and experience.


Salary Description

14.75

  • Retail Sales Team Lead

    1 week ago

    Albuquerque, New Mexico, United States Petland Albuquerque Llc Full time

    Job Title: Retail Sales Team LeadEstimated Salary: $40,000 - $50,000 per yearPetland Albuquerque Llc is seeking a dedicated Retail Sales Team Lead to oversee the daily operations of our retail store. In this role, you will be responsible for supervising and guiding a team of retail sales workers to provide excellent customer service and drive sales...

  • Team Lead

    4 weeks ago

    Albuquerque, New Mexico, United States Discount Tire Company Full time

    Job SummaryA career-defining opportunity has arisen for an ambitious Team Lead - Automotive Retail to join our team at Discount Tire Company in Albuquerque, NM. As a key member of our leadership team, you will be responsible for driving sales growth, leading by example, and fostering a culture of excellence.About UsAt Discount Tire Company, we are committed...

  • Retail Sales Associate Lead

    4 days ago

    Albuquerque, New Mexico, United States Conn's Full time

    Job DescriptionThis is an exciting opportunity to become a Retail Sales Associate Lead at Conn's HomePlus. As a key member of our sales team, you will play a vital role in driving sales growth, providing exceptional customer service, and developing your sales skills.You will be responsible for managing daily phone calls to connect with existing and potential...

  • Lead Retail Supervisor Position at dd's Discounts Stores

    7 days ago

    Albuquerque, New Mexico, United States dd's Discounts Stores Full time

    dd's Discounts Stores - Lead Retail Supervisor Job OverviewWe are seeking an experienced and motivated Lead Retail Supervisor to join our team at dd's Discounts Stores. As a key member of our store leadership, you will be responsible for leading a team of retail associates and ensuring the smooth operation of the store.Job Responsibilities:Oversee daily...

  • Petland Albuquerque Retail Store Team Lead

    4 weeks ago

    Albuquerque, New Mexico, United States Petland Albuquerque Llc Full time

    Company OverviewPetland Albuquerque Llc is a leading pet retailer with a mission to provide exceptional customer service and high-quality products. We are committed to creating a positive and inclusive work environment that fosters growth and development for our team members.SalaryThe estimated salary range for this role is $45,000 - $60,000 per year,...

  • Retail Leadership Position

    2 weeks ago

    Albuquerque, New Mexico, United States Shoe Palace Full time

    Job Overview: We are seeking self-motivated individuals to lead our team and drive sales in the retail industry. As an Assistant Manager or Manager at Shoe Palace, you will be responsible for managing a team, meeting sales goals, and delivering exceptional customer service.About Us: Shoe Palace is a leading athletic footwear and apparel retail chain in the...

  • Retail Sales Representative

    2 weeks ago

    Albuquerque, New Mexico, United States Zumiez Full time

    Zumiez, a leading action sports retailer, is seeking a highly motivated Retail Sales Representative to join their team. As a key member of the sales floor team, you will be responsible for providing exceptional customer service and driving sales through effective merchandise presentation.The estimated salary for this role is $12-$15 per hour, based on...

  • Retail Sales Ambassador

    4 weeks ago

    Albuquerque, New Mexico, United States Motus Marketing Solutions, Inc Full time

    **About Motus Marketing Solutions, Inc.**Motus Marketing Solutions, Inc. is a leading provider of innovative retail solutions.**Estimated Salary: $45,000 - $65,000 per year****Job Description:**We are seeking an enthusiastic and motivated Retail Sales Representative to join our team.The successful candidate will be responsible for engaging with customers in...

  • Retail Store Associate

    3 weeks ago

    Albuquerque, New Mexico, United States Rack Room Shoes Full time

    Job Description:We are looking for a highly motivated and customer-focused Retail Store Associate to join our team. As a Retail Store Associate, you will play a key role in creating a positive and engaging shopping experience for our customers. This includes assisting customers with purchases, maintaining store appearance, and processing sales...

  • Retail Sales Associate

    4 days ago

    Albuquerque, New Mexico, United States Floor & Decor Full time

    **Job Title:** Retail Sales AssociateAt Floor & Decor, we're looking for a Retail Sales Associate to join our team. As a key member of our sales floor, you'll be responsible for:Acknowledging and greeting customers with a positive attitude.Completing transactions accurately and efficiently.Answering customer questions.Assisting in other areas of the store as...

  • Retail Sales Consultant

    5 days ago

    Albuquerque, New Mexico, United States Motus Marketing Solutions, Inc Full time

    We are seeking a motivated Retail Sales Consultant to join our team at Motus Marketing Solutions, Inc. As an AT&T Representative, you will play a crucial role in delivering exceptional customer experiences and driving sales growth.Company OverviewMotus Marketing Solutions, Inc. is a leading sales and marketing firm in the Albuquerque area, providing...

  • Retail Management Career

    1 week ago

    Albuquerque, New Mexico, United States Ihop Full time

    SalaryThe estimated salary for this position is $60,000 per year, based on industry standards and location. This compensation package reflects the responsibilities and challenges associated with leading a team in a fast-paced retail environment.

  • Retail Sales Representative

    4 days ago

    Albuquerque, New Mexico, United States Hibbet Sports Full time

    **About the Role:**Hibbett Sports is a leading athletic retailer seeking a skilled Sales Associate to join our team.We are looking for an individual who is passionate about providing exceptional customer experiences, promoting services, and driving sales growth.The ideal candidate will be highly motivated, have excellent communication skills, and be able to...

  • Retail Co-Managers: Leadership Opportunities in Retail Management

    2 weeks ago

    Albuquerque, New Mexico, United States Hobby Lobby Full time

    Company OverviewHobby Lobby Stores Inc. is a dynamic and compassionate organization dedicated to making a positive impact in our communities.Salary and BenefitsThe salary range for this role is $66,300 to $67,600 per annum, plus bonus. In addition, we offer a comprehensive benefits package including competitive wages, medical, dental, and prescription...

  • Retail Sales Professional

    2 weeks ago

    Albuquerque, New Mexico, United States Sunglass Hut Full time

    About Sunglass HutWe are seeking a talented Retail Sales Professional to join our team at Sunglass Hut. As a key member of our sales team, you will play a crucial role in delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Utilize our sales tools to consistently deliver against sales plan and company...

  • Retail Sales Professional

    2 weeks ago

    Albuquerque, New Mexico, United States Yesway Full time

    About Yesway:Yesway is a leading retail company dedicated to providing exceptional customer service. As a Sales Associate at Yesway, you will play a key role in ensuring our guests have a positive experience.

  • Albuquerque Retail Supervisor

    1 week ago

    Albuquerque, New Mexico, United States Petland Albuquerque Llc Full time

    Overview of the JobPetland Albuquerque Llc is seeking a highly motivated Retail Shift Supervisor to lead our sales team and drive business success. In this critical role, you will oversee daily operations, train and develop employees, and ensure exceptional customer experiences.Main AccountabilitiesTeam Performance: Drive team productivity and efficiency...

  • Retail Operations Director

    4 weeks ago

    Albuquerque, New Mexico, United States Savers | Value Village Full time

    As a Retail Manager at Savers | Value Village, you can expect a dynamic and challenging role that offers opportunities for growth and development in a purpose-driven company.About UsWe are a leading international thrift retailer dedicated to reuse and sustainability. Our business model redirects billions of pounds of used items away from landfills and onto...

  • Retail Sales Specialist

    1 month ago

    Albuquerque, New Mexico, United States Nambe Full time

    Nambe', a leading home decor brand, is seeking a skilled Retail Sales Associate to enhance customer experiences and drive sales. As a key member of our retail team, you will be responsible for delivering exceptional service and product knowledge to customers, fostering strong relationships, and maintaining the visual appeal of our store.Welcome and assist...

  • Eyewear Specialist

    2 weeks ago

    Albuquerque, New Mexico, United States EssilorLuxottica Full time

    Welcome to Sunglass Hut: As a leading retailer of premium sunglasses, we're committed to delivering exceptional customer experiences and creating a positive impact on our communities. We're looking for talented individuals who share our passion for excellence and want to join our team as an Eyewear Specialist.">Job Details: Estimated salary: $14-$18 per...