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Hardware Asset Manager

4 months ago

Baltimore, United States Fidelity National Information Services Inc Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Science

Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path to being the largest and most-loved payments company in the world.

About the team

The SACM (Service Asset and Configuration Management) and SPM (Service Portfolio Management) teams are globally accountable for ensuring accuracy about business services and their underlying service assets. This includes CMDB Management, Software & Hardware Asset Management, and Service Portfolio Management. You will be part of a small team providing Service Asset Management globally for all Worldpay service assets.

What you will be doing

As a Hardware Asset Manager, you'll oversee the entire lifecycle of the hardware at Worldpay, from acquisition to disposal. You'll be the maestro of organization, ensuring our hardware inventory is meticulously tracked and optimized for cost and performance.

* Develop and implement ITAM (IT Asset Management) strategies, best practice, and procedures to optimize data management.

* Manage hardware throughout its lifecycle: acquisition, deployment, maintenance, disposal.

* Develop complex hardware asset reports and automate data population tasks for efficient analysis.

* Troubleshoot hardware asset data discrepancies and resolve complex data quality issues.

* Provide training, expert advice, and guidance on hardware asset functionalities and ITAM principles.

* Optimize hardware asset utilization and lifecycle costs and collaborate with stakeholders to ensure hardware asset compliance.

* Standardize asset configurations to optimize costs and support efficiency.

* Manage asset procurement, ensuring adherence to vendor contracts.

* Manage the End-of-Life process for assets, facilitating hardware refresh cycles and oversee proper disposal of old equipment.

* Collaborate with IT, procurement, and legal teams.

What you bring:

* 5+ years of experience with hardware asset management.

* 2+ years of experience with ServiceNow.

* In-depth knowledge of hardware assets, data analysis, and ITAM best practices.

* Strong attention to detail and data accuracy.

* Strong data management and organizational skills.

* In-depth knowledge of hardware asset management principles.

* Understands how to use ITSM methodologies, eg: ITIL and Agile.

* Strong organizational skills and data analysis proficiency

Added bonus if you have:

* Extra experience with ServiceNow, specifically the licensing, asset, and CMDB spaces.

* Experience with databases and table structures.

* ITIL v3 or v4 Foundations certification

* Proficiency in spreadsheet and database software

* Experience with hardware asset tracking systems a plus

What we offer you

* A competitive salary and benefits.

* Opportunity to work in a fast-paced and dynamic IT environment.

* A variety of career development tools, resources, and opportunities.

* Play a key role in ensuring the success of IT service delivery.

* The chance to work on some of the most challenging, relevant issues in the payment industry.

* Time to support charities and give back in your community.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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