Asset Management Team Lead

4 days ago


Baltimore, Maryland, United States Element Fleet Management Full time
Unlock Your Potential at Element Fleet Management

Element Fleet Management is seeking a highly skilled Asset Management Team Lead to join our team. As a key member of our IT department, you will be responsible for successfully facilitating the resources and processes supporting our portfolio of IT assets.

About the Role

This is a challenging and rewarding role that requires strong leadership skills, technical expertise, and excellent communication abilities. You will be responsible for providing guidance and support to our IT Asset Management staff, implementing process improvements, and ensuring the department achieves a 95% SLA success rate.

Key Responsibilities

  • Develop and implement effective asset management processes and procedures
  • Provide guidance and support to IT Asset Management staff
  • Manage concurrent and time-sensitive deadlines
  • Participate in HR-related activities to support the Director
  • Align with Element Leadership Capabilities

Requirements

  • Bachelor's degree in computer science or equivalent work experience
  • 3+ years direct asset management experience, including leadership responsibilities
  • 3+ years providing direct customer support
  • 2+ years with the full suite of Microsoft Office products
  • Demonstrated experience with Service Now or a like ITIL product
  • Cell phone administration experience preferred
  • Professional certifications to include ITIL, CITAM, CHAMP, etc. a plus
  • IAITAM (CSAM) or equivalent certification a plus

What We Offer

  • A culture of innovation, empowerment, decision-making, and accountability
  • Comprehensive health and welfare benefits
  • Additional benefits and amenities, including paid time-off programs
  • Hybrid work environment for most positions

Element Fleet Management is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status, or any other legally-protected factors.



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