Front Desk Receptionist

3 weeks ago


Raleigh, United States Carolina Braces Full time
Front Desk - Carolina Braces

Carolina Braces is looking for a friendly, organized, and customer-focused individual to join our team as a Front Desk Coordinator. As the first point of contact for our patients, you'll play a key role in creating a welcoming environment and ensuring that every visit is smooth and positive.

Responsibilities:
  • Greet and check in patients with a warm, professional demeanor
  • Manage scheduling for appointments, ensuring efficient use of time slots and patient satisfaction
  • Answer patient inquiries regarding treatment plans, insurance, and payment options
  • Handle patient communications via phone, email, and in person
  • Support administrative tasks including data entry, patient records management, and appointment reminders
  • Collaborate with clinical and administrative team members to deliver an exceptional patient experience
Qualifications:
  • Previous front desk or customer service experience, in a healthcare or dental setting (Required)
  • Strong communication and interpersonal skills, with a patient-centered approach
  • Ability to multitask in a fast-paced environment, maintaining attention to detail
  • Proficient in office software and comfortable with practice management systems (training provided)
  • Bubbly personality required
Why Join Carolina Braces?
  • Be part of a caring team dedicated to creating beautiful smiles and a positive experience for every patient
  • Opportunities for growth and development within the practice
  • A supportive work environment focused on teamwork and quality patient care

Schedule: Monday - Friday 7:30a - 5p (One half day a week)

If you're enthusiastic, detail-oriented, and love helping people, we'd love to hear from you Join Carolina Braces and help us make a difference in our patients' lives, one smile at a time.

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