Current jobs related to Customer Service Representative - Rockwood - MPP
-
Customer Service Representative
4 weeks ago
Rockwood, Tennessee, United States Factory Direct Marine & RV Full timeJob Title: Call Center/BDC RepresentativeAt Factory Direct Marine & RV, we are seeking a highly motivated and customer-focused individual to join our team as a Call Center/BDC Representative. As a key member of our sales and customer support team, you will be responsible for growing and facilitating our online and by-phone sales...
-
Customer Service Representative
3 weeks ago
Rockwood, United States Factory Direct Marine & RV - TN Full timeAt Factory Direct Marine & RV, we're seeking a skilled Customer Service Representative to join our team. As a key member of our sales force, you'll be responsible for growing and facilitating our online and by-phone sales efforts.Responsibilities:Engage with customers through phone and email to provide exceptional service and supportUtilize CRM software to...
-
Customer Service Representative
1 month ago
Rockwood, United States Factory Direct Marine & RV - TN Full timeJob SummaryFactory Direct Marine & RV is seeking a highly motivated and customer-focused individual to join our team as a Call Center/BDC Representative. As a key member of our sales and customer service team, you will be responsible for growing and facilitating our online and by-phone sales force.Responsibilities:Provide exceptional customer service and...
-
Customer Service Representative
2 weeks ago
Rockwood, United States Factory Direct Marine & RV - TN Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Factory Direct Marine & RV in Tennessee. As a key member of our sales and customer support team, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.Responsibilities:Respond to customer inquiries...
-
Customer Service Representative
7 days ago
Rockwood, Tennessee, United States Murphy Oil Full timeWe're looking for a talented Customer Service Representative to join our team at Murphy USA. As a key member of our team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Responsibilities:Assist customers with purchases and fuel transactionsOperate cash registerRestock...
-
Customer Service Representative
2 weeks ago
Rockwood, United States Factory Direct Marine & RV - TN Full timeAt Factory Direct Marine & RV, we are seeking a full-time representative to grow and facilitate our online and by-phone sales force. The ideal candidate will have excellent communication skills and be able to effectively interact with customers.Responsibilities:Establish and maintain strong relationships with customersProvide exceptional customer service and...
-
Customer Service Representative
2 weeks ago
Rockwood, United States Factory Direct Marine & RV - TN Full timeJob DescriptionFactory Direct Marine & RV is seeking a highly skilled and organized individual to fill the role of Receptionist. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.Key Responsibilities:Answer group phones, greet and receive prospects and...
-
Customer Service Representative
1 week ago
Rockwood, Tennessee, United States H&R Block Full timeJob SummaryWe are seeking a highly skilled and customer-focused Receptionist to join our team at H&R Block. As a Receptionist, you will be the first point of contact for our clients, providing exceptional service and ensuring a positive experience for all who visit our office.Key ResponsibilitiesAnswer phones and greet clients in a personalized, friendly,...
-
Client Service Representative
1 week ago
Rockwood, Tennessee, United States Jackson Hewitt Full timeJob Summary:As a Client Service Associate at Jackson Hewitt, you will be responsible for providing exceptional customer service to potential clients. Your primary duties will include greeting clients with a friendly and professional demeanor, engaging in conversation to share information about Jackson Hewitt's services and promotions, and verifying and...
-
Sales Representative
1 week ago
Rockwood, Michigan, United States Factory Direct Marine & RV - TN Full timeJob Title: Sales RepresentativeJob Summary:We are seeking a highly motivated and results-driven Sales Representative to join our team at Factory Direct Marine & RV. As a Sales Representative, you will be responsible for generating new business by assisting customers in purchasing new or used Boats and RVs. You will work closely with our product specialists...
-
Sales Representative
1 week ago
Rockwood, Tennessee, United States Factory Direct Marine & RV Full timeJob Title: Sales RepresentativeJob Summary: We are seeking a highly motivated and results-driven Sales Representative to join our team at Factory Direct Marine & RV. As a Sales Representative, you will be responsible for generating new business by assisting customers in purchasing new or used Boats and RVs through face-to-face selling, internet, and phone...
-
Member Services Representative I
2 weeks ago
Rockwood, Tennessee, United States Knoxville TVA Employees Credit Union Full timeAbout the RoleWe are seeking a highly skilled and service-oriented individual to fill the position of Member Services Representative I - Part-Time - Roane County. As a key member of our team, you will be responsible for providing exceptional service to our members, processing transactions, and maintaining accurate records.Key ResponsibilitiesProcess...
-
Financial Services Manager
2 weeks ago
Rockwood, United States Factory Direct Marine & RV Full timeJob Summary:Factory Direct Marine & RV is seeking an experienced Finance Manager to join our team. As a Finance Manager, you will be responsible for maintaining confidentiality of customer paperwork, completing necessary documents for financing, and selling service contract upgrades. You will also train Sales Associates on proper paperwork completion and...
-
Loss Control Representative, Minerals
1 week ago
Rockwood, Michigan, United States Argo Group Full timeJob SummaryArgo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness, and opportunity. We're an innovative organization that's small enough to be agile and big enough to make a difference in our industry. Our flexible workplace is continuously evolving to ensure all employees feel comfortable bringing their...
-
Rural Carrier Associate
2 weeks ago
Rockwood, Pennsylvania, United States US Postal Service Full timeAs a Rural Carrier Associate with the US Postal Service, you will be responsible for delivering mail and packages to customers along a designated rural route. Your duties will include:Key Responsibilities:Delivering mail and packages to customers in a timely and efficient mannerProviding excellent customer service and responding to customer...
-
Sales Representative
2 weeks ago
Rockwood, Tennessee, United States Factory Direct Marine & RV Full timeJob Title: Sales AssociateFactory Direct Marine & RV is a leading recreational dealership on the east coast, offering a wide range of products and exceptional customer service. We are seeking a highly motivated and sales-driven individual to join our team as a Sales Associate.Key Responsibilities:Meet and greet clients, guiding them through the sales...
-
Service Manager
1 week ago
Rockwood, United States Factory Direct Marine & RV - TN Full timeJob Title: Service ManagerFactory Direct Marine & RV is seeking an experienced Service Manager to lead our service team. The ideal candidate will have a strong background in management, technical knowledge, and excellent communication skills.Responsibilities:Lead and manage a team of service staff to ensure excellent customer service and efficient...
-
Service Plaza Manager
1 month ago
Rockwood, United States Factory Direct Marine & RV - TN Full timeJob DescriptionGreenwave Service Plaza is seeking a highly skilled and experienced manager to oversee the day-to-day operations of its gasoline and diesel fuel service center. Located just 20 minutes from Crossville, TN, this is an excellent opportunity for a motivated individual to join a dynamic team and contribute to the success of the company.The ideal...
-
Service Plaza Manager
2 days ago
Rockwood, United States Factory Direct Marine & RV - TN Full timeGreenwave Service Plaza has an immediate opening for a manager for its gasoline & diesel fuel service center. Located just 20 minutes from Crossville, TN! We're offering a $500 signing bonus to the right candidate (see Human Resources for details!) The ideal candidate is knowledgeable in the areas of fuel, propane, and team management. Job Responsibilities...
-
Service Plaza Manager
12 hours ago
Rockwood, United States Factory Direct Marine & RV - TN Full timeGreenwave Service Plaza has an immediate opening for a manager for its gasoline & diesel fuel service center. Located just 20 minutes from Crossville, TN! We're offering a $500 signing bonus to the right candidate (see Human Resources for details!) The ideal candidate is knowledgeable in the areas of fuel, propane, and team management. Job Responsibilities...
Customer Service Representative
3 months ago
SUMMARY The purpose of an Inside Sales Representative is to communicate the voice of the customer within the company to ensure satisfaction, provide clarity between the company and the customer on services delivered or to be delivered, and act as a co-liaison with the sales team. This position is also responsible for providing customer service support to the organization by obtaining, analyzing, and verifying the accuracy of order information in a timely manner, entering data into the system including orders, communicating customer feedback, initiating and/or implementing corrective actions or seeking authorizations as needed to ensure that an excellent standard of service and a high level of customer satisfaction is maintained. ESSENTIAL DUTIES AND RESPONSIBILITIES Edits and reviews orders received for price and nomenclature. Informs the customer of unit prices, shipping date, anticipated delays, and any additional information needed by the customer, including shipping information and tracking numbers. Communicates customer concerns/complaints, changes in releases, etc. to plant and sales management. Coordinates on-time delivery to customers. Works with Accounting on payment issues. Contract Review. Initiates purchase requisitions as required. Reviews and communicates sample status reports/updates. Follows up on Sample Approvals. Routes orders to other departments and follows up on orders to ensure delivery by specified dates. Receives and checks customer complaints and informs appropriate internal departments. Confers with Production, Sales, Shipping, Warehouse, or common carrier personnel to expedite or trace missing or delayed shipments. Supports the Sales function in acquiring new sales with existing customers. Compiles statistics and prepares various reports for management. Sales Forecasting, Past Due Reports, CRM database, New Tool Reports, Sales Price Log, NAFTA, etc. Participates in ISO/QS activities, as required. (Customer Surveys, etc.) Other duties may be assigned as necessary. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must maintain an effective presence with all customers that align with MPP Plant and Corporate objectives. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE At least an associate’s degree or equivalent. At least one-year related experience and/or training. Production Control and Customer Service experience are a plus. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Bilingual in English and Spanish is a plus. COMPUTER SKILLS Must be proficient in Microsoft Office programs, namely Excel, PowerPoint, Word, and Outlook. Working knowledge of the current ERP system is a plus. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr
