Customer Service Representative
5 days ago
At Factory Direct Marine & RV, we are seeking a highly motivated and customer-focused individual to join our team as a Call Center/BDC Representative. As a key member of our sales and customer support team, you will be responsible for growing and facilitating our online and by-phone sales force.
Responsibilities:- Provide exceptional customer service and support via phone, email, and text
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Conduct surveys to gather customer feedback and insights
- Post inventory on various online platforms, including Craigslist, eBay, Amazon, and social media
- Field and respond to inquiries from customers
- Prior BDC and/or sales experience is preferred but not required
- Proficient in the use of computers, Internet, and CRM software
- 401k
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
At Factory Direct Marine & RV, we take security and protection of your personal information very seriously. Please be aware of individuals who may approach you by falsely presenting themselves as our employees or representatives. If you are being asked to pay for equipment fees or some other deposit or application processing fee, this is not Factory Direct Marine & RV.
We do not require any financial, credit card, or bank account information and/or any payment of any kind to be considered for employment. If you suspect a position is fraudulent, please contact Factory Direct Marine & RV Talent Acquisition.
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