Guest Services Associate

2 months ago


Kansas City, United States Cedar Fair Full time

Overview:
$15/hour

A guest service associate at Worlds of Fun is responsible for providing excellent customer service to guests visiting the amusement park. Great communication skills and a friendly, outgoing personality are essential for this role. Specific job duties may include:

  • Greet and assist guests in a friendly and professional manner
  • Assisting guests with disabilities or special needs
  • Respond to guest inquiries and concerns, providing accurate and timely information
  • Handle guest complaints and resolve issues in a timely and satisfactory manner
  • Provide information about park attractions, events, and other guest services
  • Ensure guests are aware of park policies and procedures
  • Assisting with lost and found items
  • Ensure guest satisfaction through proactive guest interaction and engagement
  • Be able to work outdoors in various weather conditions
Some of our amazing perks and benefits:
  • Paid training and FREE uniforms
  • FREE admission to Worlds of Fun and other properties
  • FREE tickets for friends and family
  • 25% discounts on Food and 25% discounts on Merchandise
  • Work with people from here, near and from all over the world
  • Employee-only RIDE nights, GAME nights and FREE FOOD events
Responsibilities:
Worlds of Fun provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 2024 season As a member of our team, you'll...
  • Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
  • Interact with different people of all ages and backgrounds.
  • Gain skills, knowledge and experience that will benefit your future.

Qualifications:
  • People who love helping others and will support the needs of our guests and associates.
  • Good judgement and a commitment to safety.
  • Ability to work and interact with people from diverse backgrounds.
  • Individuals with a passion and excitement about Worlds of Fun.
  • Availability to includes some weekdays, weekends, evenings, and holidays.
  • You


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