Guest Services Associate

2 weeks ago


KANSAS CITY, United States Worlds of Fun Full time
Overview:

$15/hour 

A guest service associate at Worlds of Fun is responsible for providing excellent customer service to guests visiting the amusement park. Great communication skills and a friendly, outgoing personality are essential for this role. Specific job duties may include: 

  • Greet and assist guests in a friendly and professional manner 
  • Assisting guests with disabilities or special needs 
  • Respond to guest inquiries and concerns, providing accurate and timely information 
  • Handle guest complaints and resolve issues in a timely and satisfactory manner 
  • Provide information about park attractions, events, and other guest services 
  • Ensure guests are aware of park policies and procedures 
  • Assisting with lost and found items 
  • Ensure guest satisfaction through proactive guest interaction and engagement
  • Be able to work outdoors in various weather conditions 

Some of our amazing perks and benefits: 

  • Paid training and FREE uniforms 
  • FREE admission to Worlds of Fun and other properties 
  • FREE tickets for friends and family 
  • 25% discounts on Food and 25% discounts on Merchandise 
  • Work with people from here, near and from all over the world 
  • Employee-only RIDE nights, GAME nights and FREE FOOD events 

 


Responsibilities:

Worlds of Fun provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 2024 season As a member of our team, you’ll... 

  • Make our guests happy by delivering amazing experiences and helping them create lifelong memories. 
  • Interact with different people of all ages and backgrounds. 
  • Gain skills, knowledge and experience that will benefit your future. 

Qualifications:
  • People who love helping others and will support the needs of our guests and associates. 
  • Good judgement and a commitment to safety. 
  • Ability to work and interact with people from diverse backgrounds. 
  • Individuals with a passion and excitement about Worlds of Fun. 
  • Availability to includes some weekdays, weekends, evenings, and holidays. 
  • You 


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