Customer Solutions Analyst
2 weeks ago
POSITION SUMMARY: The Customer Solutions Analyst will be responsible for supporting DEUTZ customers and sales force while deploying various customer solutions to improve customer experience and streamline customer interaction. You will have the opportunity to drive business performance and increase customer value. ESSENTIAL DUTIES & RESPONSIBILITIES: The Customer Solutions Analyst will be responsible for, but not limited to, the following duties: High degree of direct customer interfacing to identify appropriate customer solutions. Analyzing daily inventory levels, forecasts, and orders. (Identify changes in the customer order patterns vs. forecasts that can cause shortage or excess inventory & communicate those observations to impacted teams on the timely manner) Managing product data between customer's and DEUTZ system. Contribute to a customer focused environment that encourages information sharing, team-based resolution activity, cross training and an absolute focus on resolving customer issues as quickly and effectively as possible. Ensure that all internal and external customer interactions are handled professionally and with the highest level of service, follow-through and consistently keep commitments. Customer Support, Order Processing & Customer Record Maintenance Assist DEUTZ sales and distribution teams as necessary, serve as liaison with Engineering, Quality and Warranty teams to provide seamless customer service. Manage open tickets through ticket system. Monitor and answer calls in line. Supervisory Responsibilities: N/A Travel Demands: Anticipated domestic and international travel is approximately 10-20% depending on business needs. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. EDUCATION/EXPERIENCE: Required Preferred Description X Bachelor's degree in business, Supply Chain or relevant field or equivalent X Two plus years of relevant industry experience X Demonstrated understanding of the end-to-end supply chain required (order management, logistics/distribution) X Working knowledge of SAP required X Advanced proficiency in Excel (pivot tables, v-lookups) ADDITIONAL REQUIRED SKILLS: Excellent verbal and written communication skills. Ability to present data in a clear, concise manner. Ability to handle difficult or sensitive situations with diplomacy and tact. Tolerance for ambiguity in the fast-paced environment of change. Critical thinking - able to organize and prioritize. Excellent time management skills. Demonstrated strong collaboration skills. Team player with excellent interpersonal skills, being able to build bridges cross-functionally and confront tough issues that need to be resolved. Demonstrated problem-solving and analytical skills required. Strong logic and reasoning skills. Strong personal work ethic; an honest and straightforward manner. Self-motivated, energetic, "can-do" attitude in a fast-moving environment. Willingness to travel (less than 20%). LANGUAGE ABILITY: Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees. MATHEMATICAL ABILITY: Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Apply concepts of basic algebra and geometry. REASONING ABILITY: Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations. WORK ENVIRONMENT: The work environment characteristics described here represent those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is in an office. The noise level in the work environment is usually quiet to moderate. PHYSICAL DEMANDS: An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Demand Requirement Frequency Concentration Daily Sitting Daily Communication Daily Vision Daily Verbal Daily Standing Daily Hearing/Listening Daily Lifting Daily Bending Daily The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any related duties, as assigned by their supervisor.
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Technical Customer Support Analyst 1
2 weeks ago
Nelson, United States Semtech Full timeOur Team: Our Level 1 Technical Support Analysts form a dynamic and dedicated team that delivers exceptional Tier 1 troubleshooting for modems, routers, gateways, basic networking settings, and other Semtech IoT products. Operating in a high-energy, 24/7/365 environment, our team is the first point of contact for customers, committed to providing support...
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Service Desk Analyst
6 days ago
Nelson, United States Della Infotech Full timeService Desk Analyst - Temporary Purpose: The Atlanta Public School System is seeking the services of 2 Service Desk Analysts to provide direct first-line level 1 service desk support to APS schools and administrative locations. Summary: The Service Desk Analyst will work with a team of other service desk analysts, under the general supervision of a Service...
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Customer Success Manager
6 days ago
Nelson, United States Riskonnect Full timeWHO WE ARE? Riskonnect, Inc. is the leading integrated risk management software solution provider that empowers organizations to anticipate, manage and respond in real-time to strategic and operational risks across the extended enterprise. Riskonnect is the only provider ranked in the leadership and visionary quadrants by world-renowned industry analysts...
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Data Analyst
2 weeks ago
Camp Nelson, United States GovCIO Full timeJob Title: Data AnalystGovCIO is seeking a highly skilled Data Analyst to join our team. As a Data Analyst, you will play a critical role in developing and implementing data-driven solutions to drive business growth and improvement.Key Responsibilities:Develop and maintain databases and data systems to support business operationsAnalyze complex data sets to...
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GA CJCC Help Desk Analyst 2
6 days ago
Nelson, United States CodeForce Full timeUnder general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. 3-month project Must be local to Metro Atlanta. Job Summary: Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter...
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GA DDS Help Desk Analyst 1
6 days ago
Nelson, United States CodeForce Full timeUnder direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. LOCAL CANDIDATES Do NOT submit candidates previously submitted to 704306 or 704431 This position is located at DDS Headquarters in Conyers, Georgia. Provides technical assistance to both internal and external...
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Financial Analyst
2 weeks ago
Camp Nelson, United States Sehlke Consulting LLC Full timeLABOR CATEGORY: Financial Analyst- Mid SEHLKE POSITION TITLE: Consultant - SME I LOCATION: MCB Camp Pendleton (San Diego, CA), on-client site JOB DESCRIPTION: The Financial Analyst position will provide financial management and logistics services in support of MFP at 1st Marine Division. Duties and expectations include, but are not limited to the...
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Transportation Manager
2 weeks ago
Nelson, United States CYNWAVE Solutions Full timeCYNWAVE Solutions, LLC seeks a Transportation Manager responsible for managing all transportation operations under the contract. This position requires a strong leader with extensive knowledge of DoD transportation regulations, logistics, and supply chain management. The Transportation Manager oversees the movement of personnel, equipment, and supplies,...
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Microsoft Application Support Specialist
24 hours ago
Camp Nelson, California, United States GovCIO Full timeJob Title: Microsoft Application Support AnalystWe are seeking a highly skilled Microsoft Application Support Analyst to join our team at GovCIO. As a key member of our IT support team, you will be responsible for providing technical support and training for Microsoft applications, including Teams, SharePoint Online, Outlook, OneDrive, Power Apps, and Power...
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Microsoft Application Support Specialist
1 week ago
Camp Nelson, California, United States GovCIO Full timeJob Title: Microsoft Application Support AnalystGovCIO is seeking a highly skilled Microsoft Application Support Analyst to join our team at Camp Pendleton, CA.Job SummaryWe are looking for a technical expert to provide support and training for 0365 applications, including Teams, SharePoint Online, Outlook, OneDrive, Power Apps, and Power Automate. The ideal...
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Satcom Specialist
7 days ago
Nelson, United States LNO Inc Full timeDescription This position requires Security Clearance and 50% Travel. LNO, Inc. currently has an opening for an RHN SATCOM Field Operations Integrator to provide Functional and Technical Support on the Warfighter Information Network-Tactical (WIN-T Inc 1b) Satellite Transportable Terminal (STT), Unit Hub Satellite Terminal (UHST), Linkway Master Reference...
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Retail Sales Associate
1 week ago
Nelson, United States Verizon Full timeJob DescriptionJob DescriptionWhen you join VerizonYou want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation,...
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Microsoft Application Support Specialist
1 month ago
Camp Nelson, California, United States GovCIO Full timeJob SummaryWe are seeking a highly skilled Microsoft Application Support Analyst to join our team at GovCIO. As a key member of our IT support team, you will provide technical support and training for 0365 applications, including Teams, SharePoint Online, Outlook, OneDrive, Power Apps, and Power Automate.Key ResponsibilitiesProvide technical support and...
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Production Assembler
1 month ago
Nelson, Wisconsin, United States Hearth & Home Technologies Full timeJob SummaryWe are seeking a skilled Production Assembler to join our team at Hearth & Home Technologies. As a key member of our manufacturing team, you will be responsible for assembling and testing various products.Key ResponsibilitiesAssembly Line Operations: Assemble and test products on the production line, ensuring high-quality standards are met.Tool...
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Manufacturing Technician
1 month ago
Nelson, Wisconsin, United States Hearth & Home Technologies Full timeJob SummaryWe are seeking a skilled Production Assembler to join our team at Hearth & Home Technologies. As a key member of our manufacturing team, you will be responsible for assembling and testing various products.Key ResponsibilitiesAssembly Line Operations: Assemble and test products on the production line, ensuring high-quality standards are met.Tool...
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MedSSI: Senior Program Manager
24 hours ago
Camp Nelson, United States KBR Full timeJob Summary:The Program Manager is responsible for the financial success of the SBE Program Management while meeting customer needs per agreed commitments. The value range is typically between $50-80M in budget responsibility. The Program Manager oversees and approves task planning on several large projects or product lines; approves resource requirements...