Front Desk Agent

4 months ago

Fort Worth, United States Auberge Resorts Full time
Company Description

Bowie House, Auberge Resorts is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth.

A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis.

Job Description

Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-out.
  • Greet guests upon arrival, facilitate smooth check-in/check-out processes, and provide information about hotel services, amenities, and policies.
  • Handle room reservations, confirm guest details, assign rooms, and communicate any special requests or accommodations to relevant departments.
  • Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly and professionally, creating a positive and welcoming atmosphere.
  • Process payments, verify payment information, and handle financial transactions accurately, including cash handling and coordinating with the accounting department.
  • Serve as a central point of communication, relay messages between guests and other hotel departments, and maintain accurate records of guest interactions and requests.
Qualifications
  • 1 year in a similar role
  • Strong interpersonal and communication skills
  • Ability to handle multiple tasks efficiently
  • Familiarity with hotel management systems and basic computer skill


Additional Information

Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

  • Front Desk Agent

    2 months ago

    Fort Worth, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Courtyard Ft. Worth [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...

  • Front Desk Agent

    7 months ago

    Fort Lauderdale, United States Performance Hospitality Management Full time

    The Front Desk Agent is responsible for communicating with members/visitors in a highly professional manner; retaining membership, answering calls, answering member questions, and various clerical tasks as assigned. Responsibilities for guest service Agent, Front Desk

  • Front Desk Agent

    2 months ago

    Fort Mill, United States Comfort Inn At The Park Mill Full time

    Front Desk Agent Overview The front desk agent must be able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely information and services. Can responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities: ...

  • Front Desk Agent

    2 months ago

    Fort Lauderdale, United States Associa Full time

    Work Location: Fort Lauderdale, FL - - - Flexible Schedule Required - - - The Front Desk Attendant must have strong communication, telephone, and customer service skills. This position also requires the Front Desk person to be detailed oriented and a Front Desk, Agent, Customer Service, Hotel, Property Management, Skills

  • Front Desk Agent

    2 months ago

    Fort Worth, United States Kimpton Harper Hotel Full time

    Property Description: The Kimpton Harper Hotel in Fort Worth, TX is a luxurious and contemporary boutique hotel that offers an exceptional opportunity for job applicants seeking a rewarding hospitality career. Located in the heart of a vibrant city, the Kimpton Harper Hotel is known for its modern accommodations, world-class amenities, and warm and welcoming...

  • Front Desk Agent Full Time

    1 month ago

    Fort Worth, United States Davidson Hospitality Full time

    Overview Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive. Summary: Provide exceptional...

  • Front Desk Agent

    1 month ago

    Fort Collins, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Woodspring Suites Fort Collins [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...

  • Front Desk Agent

    1 week ago

    Fort Myers, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Courtyard Fort Myers Cape Coral [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...

  • Front Desk Agent

    2 months ago

    Fort Wayne, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Extended Stay Ft. Wayne North [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...

  • Front Desk Agent

    4 weeks ago

    Fort Lauderdale, United States Marriott Full time

    Marriott Hotels - JobID: 31E1CB4BB29E5F4B6A17D76E24765FD4 [Guest Service / Concierge] As a Front Desk Agent at Marriott Hotels, you'll: Greet guests and check them in efficiently; Answer phone calls and assist with reservations; Provide exceptional customer service and address any guest concerns; Maintain a clean and organized front desk area; Process...

  • Front Desk Agent

    2 months ago

    Fort Walton Beach, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Island Resort Fort Walton Beach [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...

  • Front Desk Representative

    1 month ago

    Fort Worth, Texas, United States Aimbridge Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Aimbridge Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our guests.ResponsibilitiesRegister guests and handle room...

  • Front Desk Agent

    5 months ago

    Fort Worth, United States Palette Hotels Full time

    Position: Front Desk Agent - Holiday Inn Express Fort Worth, TX Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our...

  • Front Desk Agent

    2 months ago

    Fort Worth, United States Courtyard Ft. Worth Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Agent

    1 week ago

    Fort Lauderdale, United States Residence Inn by Marriott Full time

    Residence Inn by Marriott - JobID: B7E778E37629D16F6C6B26EB9D0F6C42 [Guest Service / Concierge] As a Front Desk Agent at Residence Inn by Marriott, you'll: Greet and assist guests with check-in and check-out procedures; Provide exceptional customer service by answering inquiries and resolving complaints; Maintain accurate records of guest information and...

  • Front Desk Agent

    1 month ago

    Fort Wayne, United States Springhill Suites Marriott Full time

    This property is not open yet. We are currently conducting all interviews next door at the Fairfield SW located at 7737 W Jefferson Blvd.THIS IS A PART TIME POSITION! The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service possible....

  • Front Desk Agent

    5 months ago

    Fort Lauderdale, United States Elwyn Full time

    As a Front Desk Associate, youll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; ch Front Desk, Agent, Part-Time, Customer Service, Hotel, Healthcare, Skills

  • Front Desk Agent

    6 months ago

    Fort Worth, United States Sheraton Fort Worth Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Agent- Westin Fort Lauderdale

    4 hours ago

    Fort Lauderdale, United States TPG Hotels & Resorts Full time

    The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all Front Desk, Agent, Payment Processing, Reservations, Guest Service, Hotel Learn More

  • Front Desk Agent

    1 day ago

    Fort Lauderdale, United States Marriott International Inc Full time

    Additional Information Job Number24198359 Job CategoryRooms & Guest Services Operations LocationResidence Inn Fort Lauderdale Weston, 2605 Weston Road, Weston, Florida, United States, 33331VIEW ON MAP SchedulePart Time Located Remotely?N Position Type Non-Management Additional Information: This hotel is owned and operated by an independent franchisee, N & S...