Enrollment Specialist

3 days ago

West Valley City, United States Experis Full time

Are you ready to kickstart your career and join an exciting team? We're looking for enthusiastic and motivated individuals to join us as Enrollment Specialists. If you have a passion for customer service and a knack for problem-solving, this could be the perfect opportunity for you
Skills and Experience Required for All Locations:

  • Customer Service Experience: A strong background in customer service is highly valued.
  • Annual Enrollment Exposure: Any experience with annual enrollment processes is a plus.
  • Call Center Experience: Experience in a call center environment is beneficial.
  • Benefits Knowledge: Some knowledge or experience with benefits administration is ideal.
  • Problem-Solving Skills: Strong critical thinking and problem-solving abilities.
  • Tech Savvy: Comfortable using Microsoft Office and learning new tech tools.
  • Insurance Experience: Experience in the insurance industry is a bonus but not required.
  • Flexibility and Adaptability: Ability to switch between different clients and tasks smoothly, such as working with MetLife one day and another client the next.
Responsibilities:
  • Assist with Annual Enrollment: Help manage and facilitate annual enrollment processes.
  • Handle Customer Inquiries: Provide excellent customer service in a call center setting.
  • Support Benefits Administration: Offer accurate information and assistance regarding benefits.
  • Resolve Issues: Use critical thinking to solve problems and provide effective solutions.
  • Utilize Tech Tools: Use Microsoft Office and other tech tools to manage and report data.
  • Adapt to Different Clients: Quickly adjust to different clients and their unique requirements.
  • Maintain High Service Levels: Ensure a high level of customer service and satisfaction.
Communication:

For candidates with a strong customer service background, we'll highlight how your experience is relevant and valuable. We'll keep you in the loop and make sure your interview is scheduled promptly.

If you're ready to start your career, bring your customer service skills, and grow with us, we'd love to hear from you Apply today and take the first step towards an exciting future as an Enrollment Specialist.

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