Customer Service Representative

1 month ago

Dallas, United States Think Tell Junction Full time
Job DescriptionJob Description

Join Our Team as a Customer Service Representative at Think Tell Junction

Are you passionate about delivering exceptional customer service? Think Tell Junction is seeking a Customer Service Representative to join our dedicated team in Dallas, TX. As a Customer Service Representative, you will play a key role in ensuring our customers have a positive experience and receive the support they need.

Responsibilities:

  • Handle customer inquiries via phone, email, and chat, providing prompt and accurate information.
  • Resolve customer issues efficiently and effectively, ensuring customer satisfaction.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve customer service processes.
  • Provide feedback to management on recurring customer issues and suggest improvements.

Qualifications:

  • High school diploma or equivalent; associate or bachelor's degree preferred.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities and a customer-focused attitude.
  • Proficiency in Microsoft Office and familiarity with customer service software.
  • Ability to work independently and as part of a team in a fast-paced environment.

Benefits:

  • Competitive weekly salary: $869 - $1000 per week.
  • Opportunities for career development and advancement.
  • Comprehensive benefits package including health insurance and retirement plans.
  • Flexible work environment promoting a healthy work-life balance.

By joining Think Tell Junction, you will immerse yourself in a collaborative environment where your ideas are valued and your creativity is cultivated. In addition to exciting projects and career development opportunities, we offer competitive benefits and a flexible work environment that promotes a healthy work-life balance.

Schedule: Monday to Friday Work Location: In person at our offices in Dallas, TX

Ready to make a difference and grow your career in customer service? Apply now and become part of our supportive team at Think Tell Junction

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