Call Center Representative
10 hours ago
Job Type Full-timeDescriptionIn our outbound call center, Call Center Representatives (CCR) will use skip tracing methods to update patient contact information and contact patients to help them utilize their existing insurance coverage. CCRs are NOT COLLECTING DEBT. While call center, collections, and skip tracing experience is preferred, a successful employee needs excellent customer service skills, a willingness to learn, and determination to meet goals. This position depends on successfully completing new hire training with the company and meeting monthly targets.Pay Rate: $50,000+ w/ compensation opportunity (hourly/bonus).Position Schedule: This is a full-time position at our outbound call center. After initial training, varied daytime schedules are assigned, and a 39-hour work week is required. All representatives must work one evening per week (typically 12:00 pm - 9:00 pm EST) and one Saturday per month (normally 8:00 am - 3:00 pm EST). Offices are closed on Sundays and federal holidays.ResponsibilitiesUse skip tracing methods (learned during training) to locate, educate, and engage with health insurance members to help them utilize their health insurance benefits, gather contact information, and update their personal information in the system.Meet or exceed daily, weekly, and monthly Key Performance Indicators (KPIs), including making at least 150 outbound calls daily and meeting monthly set engagement goals to impact individual and company success.Ensure the security of customer information and regularly update reports.Understand state and federal laws about HIPPA and skip-tracing activities.Performs other related duties as required. Requirements Has prior call center, collections, or skip tracing experience/knowledge (preferred).Demonstrates excellent written and verbal communication skills.Maintains strong computer skills and is proficient in Microsoft Office or related software/databases is a must.Exhibits integrity and discretion in handling confidential medical information.Is a team player with a strong work ethic and a positive attitude.Possesses exceptional time management skills, demonstrates punctuality, and has reliable transportation to and from work.Can pass a background check and drug screening (positive THC tests will not disqualify employment).Salary Description $50,000+ including bonus opportunity
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Call Center Representative
2 weeks ago
Tucker, Georgia, United States Georgia Retina Full timeJob SummaryWe are seeking a highly skilled Call Center Representative to join our team at Georgia Retina. As a key member of our customer service team, you will be responsible for delivering exceptional service to our patients and ensuring their needs are met promptly and professionally.Key ResponsibilitiesAnswer incoming calls from patients and address...
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Call Center Representative
4 weeks ago
Tucker, United States Georgia Retina Full timeCompany Overview Georgia Retina, one of the largest retina-only medical practices in the Southeast, continues to provide patients with the most advanced medical treatments available for retinal diseases and disorders. With over 200 years of combined experience, Georgia Retina's board-certified ophthalmologists offer world-class expertise and a personalized...
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Call Center Representative
2 months ago
Tucker, United States Georgia Retina Full timeCompany Overview: Georgia Retina, one of the largest retina-only medical practices in the Southeast, continues to provide patients with the most advanced medical treatments available for retinal diseases and disorders. With over 200 years of combined experience, Georgia Retinas board-certified ophthalmologists offer world-class expertise and a personalized...
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Bilingual Call Center Representative
7 hours ago
Tucker, United States Best Foot Forward Full timeJob Type Full-timeDescriptionIn our outbound call center, Call Center Representatives (CCR) will use skip tracing methods to update patient contact information and contact patients to help them utilize their existing insurance coverage. CCRs are NOT COLLECTING DEBT. While call center, collections, and skip tracing experience is preferred, a successful...
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Customer Service Representative I
4 weeks ago
Tucker, Georgia, United States Manpower Inc Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative I to join our Call Center support team at Manpower Inc. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAssist customers and business partners via various communication channels.Diagnose,...
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Call center agent
2 weeks ago
Tucker, United States Randstad Full timeAs a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience Schedule: 12pm-8:30pm Pay: $17.50-$18.50 salary: $17.5 - $18.5 per hour shift: Second...
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Customer Service Representative
4 weeks ago
Tucker, Georgia, United States Georgia Retina Full timeJob SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Georgia Retina. As a key member of our customer service team, you will play a vital role in delivering exceptional service to our patients and ensuring their needs are met promptly and professionally.Key ResponsibilitiesAnswering Patient Calls:...
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Customer Service Representative
2 days ago
Tucker, Georgia, United States Manpower Group Inc. Full timeJob Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team in the transportation industry. As a key member of our Last Mile department, you will play a vital role in supporting our clients and ensuring exceptional customer experiences.Key Responsibilities:Assist customers and business partners via...
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Customer Service Representative
5 days ago
Tucker, Georgia, United States Manpower Inc Full timeCustomer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team in the transportation industry. As a key member of our Last Mile department, you will play a vital role in supporting our SGA, FR (FIELD)-TEMP SERVICE LABOR team.Key Responsibilities:Provide exceptional customer service via telephone and...
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Customer Service Representative
3 weeks ago
Tucker, Georgia, United States Gainwell Technologies Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Gainwell Technologies. As a key member of our customer support team, you will play a critical role in delivering exceptional service to our clients and their members.Key ResponsibilitiesProvide knowledgeable responses to client inquiries,...
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Field Representative
3 weeks ago
Tucker, Georgia, United States Waypoint Detailed Delivery Full time{"h1": "Field Representative Opportunity", "p": "At Waypoint Detailed Delivery, we are seeking a highly motivated and detail-oriented Field Representative to join our team. As a Field Representative, you will be responsible for managing a detailed route, collecting and transporting food, agricultural, scientific, dairy, environmental, and microbiology...
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Customer Service Representative
2 weeks ago
Tucker, United States Manpower Full timeOur client in the transportation industry is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Last Mile department supporting the SGA, FR (FIELD)-TEMP SERVICE LABOR team. The ideal candidate will have strong customer service skills, exceptional organizational skills, and the ability...
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Customer Service Representative
2 weeks ago
Tucker, Georgia, United States Gainwell Technologies Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Gainwell Technologies. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesProvide...
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Customer Service Representative
1 week ago
Tucker, Georgia, United States Gainwell Technologies Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Gainwell Technologies. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesProvide...
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Customer Service Representative
2 weeks ago
Tucker, United States Manpower Full timeJob DescriptionJob DescriptionOur client in the transportation industry is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Last Mile department supporting the SGA, FR (FIELD)-TEMP SERVICE LABOR team. The ideal candidate will have strong customer service skills, exceptional...
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Customer Service Representative
3 weeks ago
Tucker, Georgia, United States Gainwell Technologies Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Gainwell Technologies. As a key member of our customer support team, you will play a critical role in delivering exceptional service to our clients and their members.Key ResponsibilitiesProvide knowledgeable responses to client inquiries,...
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Customer Service Representative
3 weeks ago
Tucker, Georgia, United States Gainwell Technologies Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Gainwell Technologies. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving complex customer inquiries, and ensuring timely and accurate resolution of issues.Key...
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Customer Service Representative
4 weeks ago
Tucker, United States Arrow Exterminators Full timeReady for a career where every day brings new challenges and opportunities? Look no further than Arrow Exterminators, where we're more than just a pest control company - we're a tight-knit family dedicated to providing exceptional service and fostering growth. If you're a problem-solver with a passion for customer service, you'll fit right in at our office...
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Client Service Representative
2 weeks ago
Tucker, Georgia, United States Image360 Tucker Full timeJob OpportunityWe are seeking a dedicated and career-minded individual to join our team as a Customer Service/Inside Sales Representative at Image360 Tucker. This is an onsite full-time position that offers a competitive annual compensation package ranging from $38,000 to $42,000.The ideal candidate will have strong verbal and written communication skills, a...
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Sales and Service Representative
3 weeks ago
Tucker, Georgia, United States Goodwill of North Georgia Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Sales and Service Representative. As a key member of our retail team, you will play a critical role in delivering exceptional customer experiences and driving sales growth in our stores.Key ResponsibilitiesExamine and grade donated goods to sell in our retail...
