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Product Specialist
2 months ago
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The position of Product Specialist -- Industrial & Safety Products Sales Specialist will be based out of our Portland, ME location
Summary
The Product Specialist is responsible for technical support and marketing, directly associated with Horizon’s Industrial and Safety Products and Services. Will coordinate and implement the outside sales and marketing efforts with the objective of increased sales, gross and net profit and exceptional customer service.
What You'll Do
Demonstrate commercial and technical acumen related to assigned technology segment(s). Subject Matter Expert of assigned technology segment(s)
Analyze and identify market and customer needs; design and sell solutions that maximize Horizon’s Industrial & Safety Product Offerings and Services. Act as Horizon’s primary customer representative and liaison to initiate and develop mutually beneficial, long-term relationships with customers and potential customers.
Develop and manage customer relationships directly, as well as indirectly, through Account Managers and support staff, with Industrial Products and Services specifications, product pricing and product availability. Manage and/or support contract negotiations and renewal, quotation process and financial/payment arrangements consistent with Horizon standards.
Maintain an in-depth knowledge of all of our key product lines, with a focus on abrasives, cutting tools, safety and general MRO with the desire and ability to apply knowledge to the customer’s manufacturing processes. Introduce new products and tools, demonstrate features advantages and benefits and answer customer questions regarding product applications.
Participate in product meetings, seminars, and training schools to enhance and maintain personal and product knowledge
Assist branches and customers with product, technical support, and training
May analyze market potential, develop an annual business plan based on market conditions, and lead execution with local technical, sales, and management team
Other duties as assigned
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
What You'll Need
Bachelor’s degree or equivalent combination of education and experience in Engineering, Marketing, Business Administration/Mgmt.
4+ years of experience
An in-depth knowledge of Industrial & Safety products and product applications/solutions; product availability, channels to market, competitive products and competitors within the Industrial marketplace.
A valid driver’s license.
Knowledge, Skills and Abilities
Product and application knowledge required
Ability to effectively communicate with outside sales staff, customers, and co-workers to satisfy job requirements
Ability to prioritize and organize job tasks
Ability to perform mathematical calculations required to accurately complete assigned tasks
Ability and willingness to pitch in and help others and work in a team-based environment
Ability to prioritize and manage multiple tasks and deadlines
Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
Customer oriented and motivated with excellent communication, organization and problem-solving skills
Intermediate/advanced computer skills, specifically with Excel/Outlook/Word
Working Conditions and Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold Occasionally – up to 20%
Exposed to bio hazardous conditions None
Exposed to toxic or caustic chemicals which mandate attention to safety considerations None
Exposed to electrical hazards; risk of electrical shock None
Handles or works with potentially dangerous equipment None
Travels to offsite locations Occasionally – up to 20%
Physical Demands
Sit: Must be able to remain in a stationary position Constantly – at least 51%
Walk: Must be able to move about inside/outside office or work location Frequently – 21% to 50%
Use hands to finger, handle or feel: Operates a computer and other office machinery Constantly – at least 51%
Stoop, kneel, crouch, or crawl: Must be able to position ones self to maintain computers in the lab, including under desks and in the server closet Occasionally – up to 20%
Climb or balance: Must be able to ascend/descend on a ladder Occasionally – up to 20%
Talk, hear, taste, smell: Must be able to use senses to; effectively communicate with co-workers and clients and detect hazardous conditions Constantly – at least 51%
Weight and Force
Up to 10 pounds Occasionally – up to 20%
Up to 25 pounds None
Up to 50 pounds None
Up to 100 pounds None
More than 100 pounds None
“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”
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