Front Desk Agent

4 weeks ago


Fort Myers, United States Auro Hotels Full time

** Front Desk Agent**

**Job Category****:** Front Office **Requisition Number****:** FRONT02709 Showing 1 location **Job Details**

**Description**

**Residence Inn by Marriott Sanibel/Ft Myers is seeking a dynamic Front Desk Agent/Relief Night Audit for their busy hotel Compensation is competitive based on experience. Must have open availability, including nights and weekends.**

**Essential Job Functions**

* Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. Use a positive, clear speaking voice, listen to guest requests and respond with appropriate action.

* Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible, and ensure that staff does the same. Maintain and provide accurate information on and promote hotel facilities.

* Maintain cash bank per accounting guidelines. Comply with all accounting procedures.

* Maintain effective communication within Front Office and related departments, and with all hotel departments. Stay aware of issues relating to front office and general hotel operations. Attend meetings as scheduled. Apprise management of any concerns or suggestions.

* Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys.

* Understand and operate front office telephone, computer systems, and equipment such as ten key adding machine, facsimile machines, etc.

* Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs/request, nonverbal confirmation of room number and rate, provide key folder containing guest room key (and club key if applicable), certificate and coupons as appropriate. Close out guest accounts at time of check out. Properly file and retrieve registration cards.

* Full-time hours available (at least 30 hours per week); must have open availability.

**Experience/Education**

High school diploma or general education degree or equivalent combination of education and experience preferred. Must speak, read, and understand English.

*Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.*

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Required**

High School or better.

**Experience**

**Required**

**1 year:** Previous experience as a Front Desk Agent in a brand hotel

**Licenses & Certifications**


  • Front Desk Agent

    3 weeks ago


    Fort Myers, United States First Service Corporation Full time

    Demonstrates excellent customer service, communication and time management skills. Monitors Emergency Response System. Greets and directs Residents, guests and invitees. Monitors and controls Electronic Security Control Systems. Responds to emergency Front Desk, Agent, Hotel, Property Management, Skills

  • Front Desk Agent

    2 days ago


    Fort Lauderdale, United States Performance Hospitality Management Full time

    The Front Desk Agent is responsible for communicating with members/visitors in a highly professional manner; retaining membership, answering calls, answering member questions, and various clerical tasks as assigned. Responsibilities for guest service Agent, Front Desk

  • Front Desk Agent

    2 days ago


    Fort Mill, United States Comfort Inn At The Park Mill Full time

    Job DescriptionJob DescriptionFront Desk Agent OverviewThe Front desk Agent must be Able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely information and services. Can responds to telephone and in-person inquiries regarding reservations, hotel information and guest...

  • Front Desk Agent

    3 weeks ago


    Fort Stewart, United States InterContinental Hotels Group, plc Full time

    The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, youll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a frictio Front Desk, Agent, Hotel

  • Front Desk Agent

    4 weeks ago


    Fort Smith, Arkansas, United States Wyndham Fort Smith City Center Full time

    Front Desk AgentWe are seeking a friendly and professional Front Desk Agent to join our team. In this role, you will be responsible for providing exceptional customer service to our guests and ensuring that their stay is comfortable and enjoyable.ResponsibilitiesWelcome guests upon arrival and check them inAnswer phone calls and respond to guest...


  • Fort pierce, United States Carmel Management LLC Full time

    Job SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering...

  • Front Desk Agent

    2 weeks ago


    Fort Lauderdale, United States Lodging Dynamics Hospitality Group, LLC Full time

    Location:AC Hotel Ft. Lauderdale Beach About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels acro Front Desk, Agent, Hospitality, Hotel


  • Fort Collins, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Woodspring Suites Fort Collins [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...

  • Front Desk Agent

    4 days ago


    Fort Wayne, United States Staybridge Suites Full time

    Responsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries promptly - Provide information about hotel facilities, services, and local attractions - Handle guest complaints and resolve issues in a timely manner - Maintain a...

  • Front Desk Agent

    4 weeks ago


    Fort Myers, United States Sanibel Harbour Marriott Resort and Spa Full time

    Sanibel Harbour Marriott Resort and Spa is looking for a full-time Front Desk Agent.What you will be doing:Process all guest check-ins by confirming reservations, assigning room(s), and issuing and activating room key(s).Process all payment types such as room charges, cash, checks, debit, or credit.Process all check-outs including resolving any late and...

  • Front Desk Agent

    4 weeks ago


    Fort Mill, United States MMI Hospitality Group Full time

    Job DescriptionJob DescriptionIf you believe that first impressions can set the tone for an entire hotel stay, please keep reading.  Cambria Hotel Fort Mill has an opportunity for a Front Desk Agent.  As the Front Desk Agent, you will be responsible for providing our guests with “Southern Hospitality” throughout their stay.  The Front Desk Agent has a...

  • Front Desk Clerk

    1 month ago


    Fort Wayne, United States Comfort Suites Full time

    Job Overview: We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience during their stay. This role requires excellent communication skills, attention to detail, and the ability to...

  • Front Desk

    4 weeks ago


    Fort Worth, United States Hampton Inn & Suites Fort Worth Full time

    Job DescriptionJob DescriptionFront Desk Agent check in and checking out guestsWe maintain a professional attitudeResponsibilities:* Checking in/ Checking out guests. Maintain a clean working environment. Stock market items. Filing paperwork. Check e-mail and Guest Services online. Qualifications:* Marriot Experience preferred. Fosse experience preferred....


  • Fort Mill, United States Maya Hospitality Group Inc Full time

    Avid Hotel Fort Mill. 1154 Springhill Farm Rd, Fort Mill 29715. / We are always looking for people that have a heart for service to join our company. Maya Hotels owns and operates great brands from Hilton, Marriott, & IHG. We understand that creating a desired employee experience is key to helping us deliver exceptional guest experiences and become an...

  • Front Desk Associate

    4 weeks ago


    Fort Myers, United States Lafrance Hospitality Full time

    Lafrance Hospitality | Full time **Front Desk Associate / Receptionist Hilton Garden Inn** Fort Myers, United States | Posted on 02/21/2022 {{getI18n("zr.cw.refertofrnd")}} {{getI18n('zr.careers.publicpage.meta.viewapplication')}} {{getI18n(data[0].applynow)}} Location Name Hilton Garden Inn - Fort Myers, FL Work Experience 1-3 years **Job Description**...


  • Fort Atkinson, United States Country Inn & Suites Fort Atkinson Full time

    Job DescriptionJob DescriptionREPORTS TO:General ManagerDRESS CODE:Uniform providedPHYSICAL: Requires the ability to lift 20 pounds.NARRATIVE:We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing...


  • Fort Myers, United States Days Inn & Suites Fort Myers Near JetBlue Park Full time

    Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting...


  • Fort Myers, United States Biospine Institute Full time

    The Biospine Institute specializes in the ever-evolving field of mínimally invasive spine surgery. We have an immediate opening for the front desk at our Ft. Myers location. Bilingual highly preferred, great at multitasking, and a phenomenal team player. You are professional, positive, upbeat, personable and compassionate while interacting with patients and...

  • Front Desk Agent

    1 day ago


    Fort Lauderdale, United States Performance Hospitality Full time

    Job DetailsJob Location B Ocean Resort - Fort Lauderdale, FL Education Level High School Travel Percentage None Job Shift Any Job Category Entry Level Description The Front Desk Agent is responsible for communicating with members/visitors in a highly professional manner; retaining membership, answering calls, answering member questions, and various clerical...

  • Front Desk Agent

    1 day ago


    Fort Lauderdale, United States Performance Hospitality Full time

    Job DetailsJob Location B Ocean Resort - Fort Lauderdale, FL Education Level High School Travel Percentage None Job Shift Any Job Category Entry Level Description The Front Desk Agent is responsible for communicating with members/visitors in a highly professional manner; retaining membership, answering calls, answering member questions, and various clerical...