Current jobs related to Customer Service Agent - Chicago - Draiver

  • Customer Service Representative

    1 week ago

    Chicago, United States Tom Riordan - State Farm Agent Full time

    Responsive recruiter Replies within 24 hours Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. ...

  • Customer Service Representative

    7 days ago

    Chicago, United States Tom Riordan - State Farm Agent Full time

    Responsive recruiter Replies within 24 hours Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. ...

  • Customer Service Agent

    1 month ago

    Chicago, United States Pattern Promotions Full time

    Job DescriptionJob DescriptionCustomer Service Agent Assistant - Think Tell JunctionLocation: Chicago, ILJob Type: Full-time (38 hours per week)Salary: $3,400 to $3,950 per monthAbout Us:At Think Tell Junction, we believe in creating future managers. We offer all of our collaborators an equal opportunity to progress their careers to a higher level. Great...

  • Customer Service Representative

    3 months ago

    Chicago, United States Armando Melendez - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Customer Service Representative

    3 months ago

    Chicago, United States Hector Fabregas - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Customer Service Representative

    2 months ago

    Chicago, United States Jennette Torres - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Chicago, IL is seeking a career-oriented team member who has a positive attitude to join their team. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products including auto, home, and life...

  • Customer Service Representative

    1 month ago

    Chicago, United States Kurt Mamon - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...

  • Customer Service Representative

    3 months ago

    Chicago, United States Tom Riordan - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Responsibilities:Establish...

  • Customer Service Representative

    3 months ago

    Chicago, United States Kevin Smith- State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of customer service representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...

  • Customer Service Representative

    1 week ago

    Chicago, United States Tania Ramirez - State Farm Agent Full time $40,000 - $50,000

    Job DescriptionJob DescriptionCompany Overview: Tania Ramirez - State Farm Agent, a leader in the insurance industry, is actively seeking talented and bilingual individuals to join our team as Customer Service Representative - State Farm Agent Team Member. If you are fluent in both Spanish & English, and passionate about providing exceptional service, we...

  • Customer Service Representative

    6 days ago

    Chicago, United States Jim Tom - State Farm Agent Full time

    Job DescriptionJob DescriptionState Farm Insurance Agency seeks an experienced and insurance licensed Insurance Agent Rep-State Farm Agent Team Member for an In-Office position at our Chicago (North Center) 60618 agency office. Responsibilities:Build and maintain strong relationships with clients to understand and fulfill their insurance needs.Grow our...

  • Customer Service Agent

    4 months ago

    Chicago, United States Magical Destinations Travel Full time

    About the job Customer Service Agent Join Our Team at Magical Destinations Travel Your Gateway to a Rewarding Career in Travel! Are you passionate about your clients and delivering outstanding customer service? Magical Destinations Travel is on the lookout for a Customer Service Agent to enhance our dedicated team. We pride ourselves on creating a...

  • Customer Service Representative

    1 week ago

    Chicago, United States Jim Tom - State Farm Agent Full time $40,000 - $57,000

    Job DescriptionJob DescriptionState Farm Insurance Agency in Chicago is seeking an experienced Insurance Agent rep to help grow our business through value-based conversations and exceptional customer experiences.Why Join Us?Competitive Compensation: Base pay plus Bonus incentive.Growth Opportunities: Training programs and a clear path for career advancement...

  • Customer Service Representative

    7 days ago

    Chicago, Illinois, United States Jennette Torres - State Farm Agent Full time

    Position OverviewBenefits:Performance-based bonusesOpportunities for career growthJennette Torres - State Farm Agent is looking for a dedicated and enthusiastic individual to become a vital part of our team. As a member of our agency, you will foster and enhance customer relationships within the community while promoting a range of State Farm products,...

  • Customer Service Agent

    2 months ago

    Chicago, United States Jerry Full time

    **Customer Service Agent** Chicago, Illinois / Sales and Service Service / Full-Time + Respond to our customers insurance questions on behalf of our carriers via phone, text, email, or through the app + Help our existing customers with their current policies + Identify ways to continue improving our customer service process + We provide full training,...

  • Customer Service Representative

    2 weeks ago

    Chicago, United States Jim Tom - State Farm Agent Full time $35,000 - $55,000

    Job DescriptionJob DescriptionJob Summary: The State Farm Insurance Agency - Office Customer Service Representative / Team Member provides excellent customer experience for potential and customers of a State Farm Insurance Agents office. Identifies opportunities to cross-sell insurance products based on needs and possesses the skills to develop new prospects...

  • Customer Service Representative

    3 weeks ago

    Chicago, United States Jim Tom - State Farm Agent Full time $35,000 - $55,000

    Job DescriptionJob DescriptionBenefits Offered:Base comp (doe)Incentive bonusPaid time offProfit sharing planM-F 9-5 (no weekends/evenings)Opportunity for advancementTraining & developmentReimbursement of insurance licensing fees after 3 mths if unlicensedCompensation Philosophy: The typical starting compensation for this role is determined by a number of...

  • Customer Service Associate

    7 days ago

    Chicago, Illinois, United States Jennette Torres - State Farm Agent Full time

    Job OverviewPosition Summary:A dedicated Insurance Agent is looking for a motivated individual with a proactive mindset to become a valuable member of their team. This role involves fostering and nurturing customer relationships within the community to promote various insurance products, including auto, home, and life insurance.Key Responsibilities:Inform...

  • eCommerce Customer Service Agent

    4 months ago

    Chicago, United States Lightology Full time

    eCommerce Customer Service Agent Fully Remote Customer Service Description The **eCommerce Customer Service Agent** must be a highly motivated individual who is eager to accept additional responsibilities when needed. Provides service to customers within a lighting distributor, including answering questions via phone, email, and chat. Communicates with...

  • Customer Service Ambassador

    2 days ago

    Chicago, Illinois, United States Palma Dorris - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador at Palma Dorris - State Farm Agent.Key ResponsibilitiesEstablish and Maintain Customer Relationships: Build and maintain strong relationships with customers, providing exceptional service and support to meet their needs.Insurance...

Customer Service Agent

2 months ago

Chicago, United States Draiver Full time

Customer Service Agent - Mexico Draiver is an industry-leading self-learning logistics platform that enables vehicle movement planning, coordination, and execution. We streamline management by connecting businesses to transport services and independent contract drivers, simplifying employment with quick and direct access to jobs and drivers, GPS routing and tracking, as well as providing digital documentation and payment options. Our all-in-one application provides you with the tools to better drive your business. We are seeking a dynamic Customer Service Agent to join our team. As a Customer Service Agent, you will play a crucial role in ensuring a seamless service for our partner drivers. Your responsibilities include facilitating smooth communication, categorizing tickets, and mediating interactions between drivers and customers. Your commitment to providing outstanding support, coupled with the ability to work independently, will be key to your success. NOTE - The working hours for this position will be initially either 2:00pm-10:00pm central time or 7:00pm-3:00am central time, but can change according to the company needs in the future Main Responsibilities

Provide timely and effective assistance to customers, addressing inquiries and resolving issues with a focus on customer satisfaction. Manager customer interactions via various channels, including phone, email, and chat, maintaining a professional and helpful demeanor Document and categorize customer inquiries and issues for analysis and improvement Analyze key service performance indicators using Excel/Google Sheets or any dashboard for data-driven decision-making Facilitate communication among different stakeholders, focusing on ticket resolution and proposing long-term solutions to minimize future incidents Collaborate closely with the operations team to ensure efficient execution of SOPs Be the voice of our customers, being passionate about solving tickets and issues to get the job done in a fast SLA and high-quality solution Be in constant contact with our contractor drivers whatever need by chat, phone, or other communication method Be highly adaptable to process changes recurrently and provide constant feedback to help our product team and ops to improve Contribute to the development of automated support with cross-functional teams to ensure scalability Identify trends in customer feedback and communicate insights to the broader team for continuous improvement Contribute to the development and maintenance of a comprehensive knowledge base for customer support Required skills and qualifications

Proficiency in English and Spanish, Portuguese is a plus 1 year of customer service experience with direct contact with customers Experience in Startups is highly desirable Familiarity with KPIs and data-driven decision-making Proficiency in Excel or Google Sheets Graduated in higher education or actively pursuing a degree Experience with service/support management tools Excellent communication skills, demonstrating understanding and empathy towards drivers' concerns and needs Customer orientation with a priority on ensuring a positive experience for drivers Strong organizational skills, maintaining accurate records of driver interactions and issue resolutions Problem-solving ability to identify and resolve issues quickly, often under pressure Adaptability to varying demands and scenarios Collaboration skills, working effectively with other teams, including software development and customer service

#J-18808-Ljbffr