Loan Operations Sr Processor
2 months ago
Location: On site at location listed in job posting.At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience.We are passionate about doing things right and doing the right things.We collaborate with each other and with our internal business partners to delight our customers.We believe in creating an environment where everyone's ideas are valued so that the team operates at its best.Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. Summary: The Loan Operations Sr Processor position is in our Lender Support group (LenderLink). This LenderLink position would be responsible for analyzing and being involved in the solution to our more complex products and issues as it relates to the Consumer and Commercial Lending portfolios.The ideal candidate is very detail oriented, possesses impeccable customer service skills, excellent problem-solving skills, the ability to maintain poise under pressure and views their work as their self-portrait. The position would also offer support to the other members of Lender Support staff.We are seeking dedicated, disciplined individuals who excel in a team environment, who take ownership and who are enthusiastic about a job well done.Essential Duties and Responsibilities:Analyzing questions or issues on Consumer and Commercial Loans products that are received through our Dashboard, email or by phone.Review Loan documentation for system accuracyAnalyze Consumer and Commercial system dataHelp monitor and manage group SLA and compliance.Education and/or Work Experience Requirements: Demonstrates leadership abilityAbility to communicate effectively with own team, other teams within the department, as well as line of business partnersAbility to manage positive working relationships across the organizationAbility to manage multiple issues in a timely mannerAbility to work in a fast-paced environmentAbility to determine the root cause of an issue, when needed by analyzing data and / or documentation to ensure compliance with policies, procedures, and or regulatory and risk requirements all while meeting department service level agreementsComputer proficiency (MS Office - Word, Excel and Outlook)Prefer a minimum of 5 years of customer service experiencePrefer 5 years banking experience in either consumer or commercial lending operations or equivalent experienceAbility to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.Ability to work independently and to carry out assignments to completion within parameters of standard accepted practices or agreed upon Service Level AgreementsPreferred knowledge of federal lending requirements related to lending functions and regulationsIn-depth knowledge in either consumer or commercial loans required - an understanding of both is preferredHigh school diploma or GED requiredCollege degree preferredExcellent verbal and written communication skills, including ability to effectively communicate with internal and occasionally external customersPhysical Requirements:Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standardsMust be able to talk, listen and speak clearly on telephoneHours:Monday - Friday / 8:00 AM - 5:00 PMAbout Us:First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.Benefit Highlights:Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match MoreFirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-BenefitsCorporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.Follow Us:FacebookX formerly TwitterLinkedInInstagramYouTubeEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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Loan Operations Sr Processor
3 weeks ago
Memphis, United States First Horizon Bank Full timeLocation: On site at location listed in job posting.At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment...
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Loan Operations Sr Processor
3 months ago
Memphis, United States First Horizon Bank Full timeLocation: On site at location listed in job posting. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an...
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Loan Operations Sr Processor
4 weeks ago
Memphis, TN, United States First Horizon Bank Full timeLocation: On site at location listed in job posting. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an...
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Loan Operations Sr Processor
3 months ago
Memphis, TN, United States First Horizon Bank Full timeLocation: On site at location listed in job posting. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an...
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Loan Operations Senior Processor
4 weeks ago
Memphis, Tennessee, United States First Horizon Full timeJob SummaryWe are seeking a highly skilled Loan Operations Senior Processor to join our team at First Horizon Bank. As a key member of our Lender Support group, you will be responsible for analyzing and resolving complex loan-related issues, ensuring accuracy and compliance with regulatory requirements.Key ResponsibilitiesAnalyze and resolve complex...
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Loan Operations Senior Processor
1 month ago
Memphis, Tennessee, United States First Horizon Bank Full timeJob SummaryWe are seeking a highly skilled Loan Operations Senior Processor to join our team at First Horizon Bank. As a key member of our Lender Support group, you will be responsible for analyzing and resolving complex loan-related issues, ensuring accuracy and compliance with regulatory requirements.Key ResponsibilitiesAnalyze and resolve complex...
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Loan Operations Senior Processor
1 month ago
Memphis, Tennessee, United States First Horizon Bank Full timeJob SummaryWe are seeking a highly skilled Loan Operations Senior Processor to join our Lender Support group (LenderLink). This role will be responsible for analyzing and resolving complex loan-related issues, ensuring accuracy and compliance with regulatory requirements.Key ResponsibilitiesAnalyze and resolve complex loan-related issues, including reviewing...
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Loan Operations Processor
16 hours ago
Memphis, United States First Horizon Full timeLocation: On site at location listed in job posting. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment...
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Loan Operations Senior Processor
5 days ago
Memphis, Tennessee, United States First Horizon Bank Full timeJob Summary:The Loan Operations Senior Processor position is a key role in our Lender Support group (LenderLink). As a Senior Processor, you will be responsible for analyzing and resolving complex questions or issues related to Consumer and Commercial Loans products.Key Responsibilities:Analyze questions or issues on Consumer and Commercial Loans products...
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Loan Operations Senior Processor
2 weeks ago
Memphis, Tennessee, United States First Horizon Bank Full timeJob SummaryWe are seeking a highly skilled Loan Operations Senior Processor to join our team at First Horizon Bank. As a key member of our Lender Support group, you will be responsible for analyzing and resolving complex loan-related issues, ensuring accuracy and compliance with regulatory requirements.Key ResponsibilitiesAnalyze and resolve complex...
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Loan Operations Senior Processor
4 weeks ago
Memphis, Tennessee, United States First Horizon Full timeJob SummaryWe are seeking a highly skilled Loan Operations Senior Processor to join our Lender Support group (LenderLink). This role will be responsible for analyzing and resolving complex issues related to Consumer and Commercial Lending portfolios.Key ResponsibilitiesAnalyze questions or issues on Consumer and Commercial Loans products received through our...
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Loan Operations Processor Sr
4 weeks ago
Memphis, United States First Horizon Full timeLocation: On site at location listed in job posting.At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience.We are passionate about doing things right and doing the right things.We collaborate with each other and with our internal business partners to delight our customers.We believe in creating an environment where...
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Loan Operations Processor Sr
2 months ago
Memphis, United States First Horizon Bank Full timeLocation: On site at location listed in job posting. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an...
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Loan Operations Processor Sr
3 weeks ago
Memphis, United States First Horizon Bank Full timeLocation: On site at location listed in job posting.At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an...
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Loan Operations Processor Sr
2 months ago
Memphis, United States First Horizon Bank Full timeLocation: On site at location listed in job posting. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an...
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Loan Operations Processor Sr
4 weeks ago
Memphis, United States First Horizon Full timeLocation: On site at location listed in job posting. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience.We are passionate about doing things right and doing the right things.We collaborate with each other and with our internal business partners to delight our customers.We believe in creating an environment where...
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Loan Operations Processor Sr
2 months ago
First Ops, Memphis, TN, United States, 38118 First Horizon Bank Full timeLocation: On site at location listed in job posting. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an...
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Loan Operations Senior Processor
2 months ago
Memphis, Tennessee, United States First Horizon Bank Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Senior Loan Operations Analyst to join our Lender Support team at First Horizon Bank. As a key member of our team, you will be responsible for analyzing and resolving complex loan-related issues, ensuring compliance with regulatory requirements, and providing exceptional customer service.Key...
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Specimen Processor
1 month ago
Memphis, Tennessee, United States Sonic Healthcare Full timeJob Title: Specimen ProcessorWe are seeking a highly skilled Specimen Processor to join our team at Sonic Healthcare USA. As a Specimen Processor, you will play a vital role in ensuring the smooth operation of our laboratory by processing, preparing, and storing patient specimens.Key Responsibilities:Process and prepare patient specimens for testing,...
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Mortgage Loan Originator Position
5 days ago
Memphis, Tennessee, United States Hope Credit Union Full timeMortgage Loan Originator RoleThe Mortgage Loan Originator at Hope Credit Union is responsible for originating home loans, counseling customers in mortgage financing, and providing appropriate disclosures. This role also involves developing mortgage referral sources and meeting minimum quarterly/annual production goals.Key ResponsibilitiesMeet with applicants...