Patient Representative

Description This position is incentive eligible. New Hires may receive UP TO $2000 Sign-On BonusIntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family Jump-start your career as a(an) Patient Representative today with MD Now.BenefitsMD Now, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.Free counseling services and resources for emotional, physical and financial wellbeing401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)Employee Stock Purchase Plan with 10% off HCA Healthcare stockFamily support through fertility and family building benefits with Progyny and adoption assistance.Referral services for child, elder and pet care, home and auto repair, event planning and moreConsumer discounts through Abenity and Consumer DiscountsRetirement readiness, rollover assistance services and preferred banking partnershipsEducation assistance (tuition, student loan, certification support, dependent scholarships)Colleague recognition programTime Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.Learn more about Employee BenefitsNote: Eligibility for benefits may vary by location.Come join our team as a(an) Patient Representative. We care for our community Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply TodayJob Summary and QualificationsSeeking a Patient Care Representative like you who provides expertise and to be a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.What you will do in this role:Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followedAnswers phone calls to the clinic and provides information or refers questions to others as neededVerifies insurance timely and accuratelyEnsures the occupational client’s preference card is followed and occupational proceduresReviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic informationCompletes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documentedWhat Qualifications you will need:1 year of clinical experience in a patient care setting is preferredWillingness to travel to other clinics in the area for scheduling purposesObtain BLS certification within 30 days of start requiredStrong customer service skills Ability to work with multiple computer programs MD Now is the largest provider of urgent care services in Florida with 60+ conveniently located clinics across Indian River, Palm Beach, Broward, Miami-Dade, Lee, Manatee, Sarasota, Seminole, and Hillsborough counties. Our state-of-the-art, physician-led clinics are open 365 days a year, giving patients easy access to healthcare they can trust. Patients are typically treated in under an hour, without an appointment, making MD Now the ideal healthcare solution for patients of all ages. We treat many injuries and illnesses. We provide lab testing, digital X-rays, EKGs, Occupational Health, vaccinations and immunizations. We can also provide physicals for school, camp, sports or work. Our facilities provide COVID-19 evaluations, testing and vaccines as well. MD Now is an affiliate of HCA Healthcare.HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. ?In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Representative opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply todayWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.